What kind of restaurant is this that they never have broccoli soup on time, only during the week the soups are ready at 10 am and weekends at 10:30.. you arrive at that time and they don't have anything prepared, they are a ball of eggs and in a bad
Food: 1
Service: 1
Terry Harris
We had the Broccoli Cheddar Soup an Salad ??Parking: There is plenty of roomWheelchair accessibility: There are plenty of parking spaces for the handicap and the isles are roomy and the table are set up for the wheel chair ? where ever you go in the store..
Atmosphere: 5
Food: 5
Service: 5
M “Tess Tickles” MJM
GARBAGE! The food was trash and so was the trash customer service.
Atmosphere: 1
Food: 1
Service: 1
kenzie jamgochian
Food very good staff was rude the dinning room very
Atmosphere: 4
Food: 5
Service: 2
Diane Derobbio
The foods great!
Atmosphere: 5
Food: 5
Service: 5
Sweaty Sands
My bowl was full of dust it was nasty never going again.
Atmosphere: 1
Food: 1
Service: 1
M Hughes
We ordered 2 toasted baguettes. One was perfectly crispy the other one was stale, hard to chew. We were shocked by such discrepancy in quality. However that indicated a more serious problem - they use STALE bread!!! Unbelievable. We also ordered a soup - which they gave you a piece of cold stale baguette. You would think they would care about your dining experience and the taste of the food they serve, so that they would actually toast that baguette for you. But no. Also the floor at this place always feels dirty and sticky. There’s ALWAYS a pile of dirty plates sitting at the collection area. To clean the table - the staff just simply wipe it with a dirty looking cloth. God know how many times it’s been used throughout the day without being actually disinfected. Disappointment. There won’t be a next time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Baguette
Glenn Fontaine
It's 2023 and this place has still not figured out mobile ordering or takeout. Orders are consistently 10-15 minutes late. This is partly due to staff, but also due to the app/website giving incorrect estimates on prep time. EVERYTIME you order it states your order will be ready within 10 minutes. Day/night, busy/slow doesn't matter, it's always 10 minutes. So you order and one of two things happen. One, you show up at the directed time, it is late, and you sit and wait with the other miserable people who are waiting for their food that was supposed to already be done. Or two, you try to plan for the delay and show up 10 minutes late, which are invariably the days where everything is running on time and now you have cold soup.The problem I have laid out above has existed since the pandemic, so almost 4 years and they still haven't gotten this right. But recently it's gotten worse.Now the orders are kept behind the counter, preventing you from getting your order when it is in fact ready. You now have to wait in line with other customers looking to order, THUS DEFEATING THE PURPOSE OF ORDERING AHEAD IN THE FIRST PLACE!It's unfortunate that they need to protect these orders from thieves, but given the circumstances, you expect staff to be aware of the situation and proactively ask people if they are waiting to pick up an order, but alas that is not the case. Today while standing alone in front of the register, multiple employees passed me, multiple times without so much as eye contact. Were they busy doing other things? One woman, I watched walk past me to the pastries, look at them, walk past me again to the sandwich area, watched then being made for a minute, then left, walked past me again, to the back room, after which she quickly returned and completed the entire circuit again two more times, before another employee started walking past and I was able to get their attention and my order.I can't think of any other restaurant that is this disorganized and failing at the logistics of food service as poorly as this one particular Panera.*written from my phone, please forgive typos and misspellings.
Atmosphere: 2
Food: 4
Service: 1
Pat Hart
Awful missing 1 sandwich in a 3 sandwich order. Turkey sandwich 2 slices of turkey, chicken salad about 1 tablespoon per side. Lot s lettuce to male it look substantial. Turkey had items added that were not requested. Will not go
Atmosphere: 2
Food: 1
Service: 2
Jacqueline Kikuchi
A little priceyVegetarian options: Not many, but they are good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Creamy Tomato Soup, Panera Grilled Cheese and Tomato Soup You Pick 2
Since this place opened and it’s my go to for soup and a sandwich. Quality of food is consistent. Service: depends on which cashier you get, the restaurant is mostly clean at all
Fairly busy location with a good staff. It is a large footprint with several seating options but a bit run down.
Atmosphere: 3
Food: 4
Service: 4
Lindsay Gavin
Friendly staff
Alan B.
Food is excellent.Customer service is declining. App ordering for to-go rapid pickup orders hasn't worked in a month. So u have to go into the store and order, and wait in line for ordering and pick up of your meal. Not cool.Store ambiance is plummeting as only one order taker is on duty, bakery display is not restocked with items not available, the instore electronic order and pickup display is inoperative and general store cleanliness is poor-customers busing and cleaning a table to sit down.Management needs to remedy all of this ASAP or customer base will decline.
What kind of restaurant is this that they never have broccoli soup on time, only during the week the soups are ready at 10 am and weekends at 10:30.. you arrive at that time and they don't have anything prepared, they are a ball of eggs and in a bad
Food: 1
Service: 1
We had the Broccoli Cheddar Soup an Salad ??Parking: There is plenty of roomWheelchair accessibility: There are plenty of parking spaces for the handicap and the isles are roomy and the table are set up for the wheel chair ? where ever you go in the store..
Atmosphere: 5
Food: 5
Service: 5
GARBAGE! The food was trash and so was the trash customer service.
Atmosphere: 1
Food: 1
Service: 1
Food very good staff was rude the dinning room very
Atmosphere: 4
Food: 5
Service: 2
The foods great!
Atmosphere: 5
Food: 5
Service: 5
My bowl was full of dust it was nasty never going again.
Atmosphere: 1
Food: 1
Service: 1
We ordered 2 toasted baguettes. One was perfectly crispy the other one was stale, hard to chew. We were shocked by such discrepancy in quality. However that indicated a more serious problem - they use STALE bread!!! Unbelievable. We also ordered a soup - which they gave you a piece of cold stale baguette. You would think they would care about your dining experience and the taste of the food they serve, so that they would actually toast that baguette for you. But no. Also the floor at this place always feels dirty and sticky. There’s ALWAYS a pile of dirty plates sitting at the collection area. To clean the table - the staff just simply wipe it with a dirty looking cloth. God know how many times it’s been used throughout the day without being actually disinfected. Disappointment. There won’t be a next time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Baguette
It's 2023 and this place has still not figured out mobile ordering or takeout. Orders are consistently 10-15 minutes late. This is partly due to staff, but also due to the app/website giving incorrect estimates on prep time. EVERYTIME you order it states your order will be ready within 10 minutes. Day/night, busy/slow doesn't matter, it's always 10 minutes. So you order and one of two things happen. One, you show up at the directed time, it is late, and you sit and wait with the other miserable people who are waiting for their food that was supposed to already be done. Or two, you try to plan for the delay and show up 10 minutes late, which are invariably the days where everything is running on time and now you have cold soup.The problem I have laid out above has existed since the pandemic, so almost 4 years and they still haven't gotten this right. But recently it's gotten worse.Now the orders are kept behind the counter, preventing you from getting your order when it is in fact ready. You now have to wait in line with other customers looking to order, THUS DEFEATING THE PURPOSE OF ORDERING AHEAD IN THE FIRST PLACE!It's unfortunate that they need to protect these orders from thieves, but given the circumstances, you expect staff to be aware of the situation and proactively ask people if they are waiting to pick up an order, but alas that is not the case. Today while standing alone in front of the register, multiple employees passed me, multiple times without so much as eye contact. Were they busy doing other things? One woman, I watched walk past me to the pastries, look at them, walk past me again to the sandwich area, watched then being made for a minute, then left, walked past me again, to the back room, after which she quickly returned and completed the entire circuit again two more times, before another employee started walking past and I was able to get their attention and my order.I can't think of any other restaurant that is this disorganized and failing at the logistics of food service as poorly as this one particular Panera.*written from my phone, please forgive typos and misspellings.
Atmosphere: 2
Food: 4
Service: 1
Awful missing 1 sandwich in a 3 sandwich order. Turkey sandwich 2 slices of turkey, chicken salad about 1 tablespoon per side. Lot s lettuce to male it look substantial. Turkey had items added that were not requested. Will not go
Atmosphere: 2
Food: 1
Service: 2
A little priceyVegetarian options: Not many, but they are good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Creamy Tomato Soup, Panera Grilled Cheese and Tomato Soup You Pick 2
Restaurantji Recommends
So delicious food!!
Atmosphere: 5
Food: 5
Service: 3
Since this place opened and it’s my go to for soup and a sandwich. Quality of food is consistent. Service: depends on which cashier you get, the restaurant is mostly clean at all
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Baguette, Creamy Tomato Soup, Roasted Turkey & Avocado blt, Broccoli Cheddar Soup
Fairly busy location with a good staff. It is a large footprint with several seating options but a bit run down.
Atmosphere: 3
Food: 4
Service: 4
Friendly staff
Food is excellent.Customer service is declining. App ordering for to-go rapid pickup orders hasn't worked in a month. So u have to go into the store and order, and wait in line for ordering and pick up of your meal. Not cool.Store ambiance is plummeting as only one order taker is on duty, bakery display is not restocked with items not available, the instore electronic order and pickup display is inoperative and general store cleanliness is poor-customers busing and cleaning a table to sit down.Management needs to remedy all of this ASAP or customer base will decline.