These club memberships are where it's at when looking to be economical in your grocery shopping when you have kids/ 4+ in your family. Being on a teeeeny tiny little island, there aren't many options unless you want to drive 1.5 hours. So options are limited. When we moved here, we thought we'd keep our Costco membership but oy we were wrong. Two trips to the closest Costco and we caved and joined BJs which is in our back yard. Here's the break down on why I give 3/5: *Location definitely outweighed in this one and they had some of our normal things we liked to get from the big C. *Product availability: usually pretty good. There's always things I can't find and will have to go to shaws for. Things come and go, so always watch if it looks like it's being moved around a lot, there's a good chance it's being phased out. Unfortunately they got rid of my favorite gluten free brownie mix (King Arthur for the WIN!) and didn't seem to care when I asked about it. Actually they told me that it was replaced with another brownie mix which ISNT GLUTEN FREE, so I'm not sure how that even compares. * This brings me to customer service. OMG I SWEAR 75% of the people that work there hate the world. There are at least three ladies in the front end who always have a bad attitude and a scowl on their face. I've been snapped at more times than I can remember and forget being nice to them and striking up conversations- they could care less. There is ONE who is always in a good mood and if she isn't, she doesn't take it out on the customers. In produce, there's one guy who I've heard multiple times say he hates his job- real classy. And the guys that push the carts/ sometimes stock shelves don't pay attention- one almost ran me over as I was exiting today and didn't even care. The greeter at the door even saw it! *Curbside pick up: it's just meh. I've had good experiences, and I've had experiences where I had to come in to get my order because no one ever came out. Otherwise, there are generally good sales and some great products carried here. The hours are great- I love that I can get in at 8am if I'm pressed for time on my way to work.
Dao T.
Its not as large as SAMS but clean and a good deal. They have good tire deals too. Sometimes they seem to be short staffed and long lines.
Kim I.
This is for the tire store specifically: I actually started off having a few great experiences with Nathan helping me out and being friendly as well. The problem that I need to share is when my man went to the scheduled appointment with the car, paid ahead of time for two tires...then he waited, and waited and waited. He actually waited for nearly an hour before being told that they did not have the tires in stock. Not at any time did the person helping apologize. My other half asked the person what needed to be done. He was told that he/we could order the tires- on our own- and then schedule another appointment with them to place them. I have never heard of this before, but nevertheless- the next step was to void the payment. NO OTHER CHARGE was taken through the credit card machine... the person was unable to void the charge, he said that he didn't know how. Another man named mark came up to help and also said that he could not help. So Daniel had to go to the main customer service desk and they also said that they were not sure if they knew what to do. I decided to go back this morning to find out who helped/didn't really help yesterday. I had to wait for 12 minutes before Mark came to the front. I asked exactly who was working yesterday and was told that it was a man named Nick. I explained to mark that we were not at all happy with the service/lack of service from the day before and I was basically given excuses Again no apology or ownership whatsoever for anything that happened. We would have been willing to take another chance if they would have at least owned the mistake- no chance- There is a reason why this place is always empty. Do NOT waste your time or money going here!!
Robert S.
As far as I know, this is the only wholesale club on Aquidneck Island. There is no Sam's nor Costco nearby, so this is the only choice for people on the island for wholesale items...there's a Walmart closer to Newport, but it's not a wholesale store.This BJ's is a bit smaller than others but it does have the basic departments like deli, frozen, groceries, health and beauty, small electronics, paper goods, soft drinks, bakery, etc.I went to get some gift cards in here and they had a large selection to choose from.
Caz F.
This BJ's is on another planet. The produce is terrible. The meat has the fat on the bottom, adding non eatable weight, and the prices are more then the BJ's in NH. There are a couple of nice folks who work there, but all and all, I will go back to making the drive to Costco.
Emmanuel M.
Hi friends. in particular it is my favorite store after walmart and I only have one complaint and it is the following, on many occasions I have to search thoroughly in the cold cut area since they are repeatedly expired so take into account the other grocery products so far no news. and the employees all very friendly. and excellent cleanliness in general. parking need more illumination. Thanks
Kelly Fickenworth
Always enjoy shopping there. Fast, friendly, willing to help. Senior and First Responder early hours. Need more carts. Always immaculate. Front End asst. mngr- asset -is Tony S. Positive vibes. A couple of bumps in the road. Easy resolution. Well stocked. A member since 2006. Would love a BJ's gas station.
Zack A.
I think it's really gross when we get drive up service and the guy who brings us out groceries throws the food in and one of those things being 2 huge things of chicken. Not only were these things of Chicken not put in bags, they were covered in chicken goo! So now there is salmonella goo all over my trunk on us and on the other food! F*#king gross.
Jason Beaumier
Bakery department is a joke. Went there at 12:45 pm on March 21 for a picture cake order to be picked up the morning of March 31. Info was taken down and was told I was all set, and when I went to pick up the cake today they "did not have any order". Put a big damper on a retirement party. Also was told when I placed the order that they opened at 8, but that's only for the elderly, for most they open at 9.
Austin Brian Prendergast
The BJ's in Middletown does NOT have carts available in the store - Even Seniors have to search the parking lot - bad enough they dont have bags - Good Luck keeping customers and members
I'm only giving it one star because I had to give one, today I went into my local bjs in Middletown RI, I was waiting in line for the door person to check my receipt. Well in front of me were 2 black males, one gentleman had 3 items in his hand and his friend stood next to him with nothing in his hands just his backpack on, the door man tells the other gentleman after already checking his receipt that he needed to look in his book bag! I was floored! Here he is just standing next to his friend , so the man let him look in the backpack! I immediately asked why would you look in his backpack unless you seen him conceal or steal anything? He proceeded to tell me it was club policy! Well I had a backpack for a purse today! And I asked him if he was gonna look in my backpack!, the man said nothing! I left very upset ! I called for the store manager and was told his name Justin and he advised me that it is club policy to check bags, ok, but why did the black mans bag get checked and not mines? Justin proceeded to tell me that if it's my personal bag they won't search it, so I said that gentleman was standing next to his friend with his personal backpack on! Justin again said store policy! He also did say the man could have refused, really?? They need some sensitivity training for their employees! I'm a white woman and I felt uncomfortable for those 2 men! DO BETTER BJS!
Cindy Corcoran
Today I visited BJ’s in Middletown, RI. Every single customer had a face mask on. Every single employee had it either off, hanging on their ear, or only covering their mouth (below the nose). I get the discomfort of wearing a mask. Seriously though, if you want to stay open, cover your nose and mouth! It’s for YOUR safety that all of your customers wore their masks correctly. It’s for your job that your customers respected you enough to do this right. Wear your masks and do it correctly.
Deborah Ann
Great service. Friendly employees
Sherrie Fugere
Great variety n great prices n they have all necessarities of life! Amen
David D Koohy
Sam was awesome. She was very helpful to my wife and I. Her boss told her not to, but she did something very simple and made my BJ experience very enjoyable
These club memberships are where it's at when looking to be economical in your grocery shopping when you have kids/ 4+ in your family. Being on a teeeeny tiny little island, there aren't many options unless you want to drive 1.5 hours. So options are limited. When we moved here, we thought we'd keep our Costco membership but oy we were wrong. Two trips to the closest Costco and we caved and joined BJs which is in our back yard. Here's the break down on why I give 3/5: *Location definitely outweighed in this one and they had some of our normal things we liked to get from the big C. *Product availability: usually pretty good. There's always things I can't find and will have to go to shaws for. Things come and go, so always watch if it looks like it's being moved around a lot, there's a good chance it's being phased out. Unfortunately they got rid of my favorite gluten free brownie mix (King Arthur for the WIN!) and didn't seem to care when I asked about it. Actually they told me that it was replaced with another brownie mix which ISNT GLUTEN FREE, so I'm not sure how that even compares. * This brings me to customer service. OMG I SWEAR 75% of the people that work there hate the world. There are at least three ladies in the front end who always have a bad attitude and a scowl on their face. I've been snapped at more times than I can remember and forget being nice to them and striking up conversations- they could care less. There is ONE who is always in a good mood and if she isn't, she doesn't take it out on the customers. In produce, there's one guy who I've heard multiple times say he hates his job- real classy. And the guys that push the carts/ sometimes stock shelves don't pay attention- one almost ran me over as I was exiting today and didn't even care. The greeter at the door even saw it! *Curbside pick up: it's just meh. I've had good experiences, and I've had experiences where I had to come in to get my order because no one ever came out. Otherwise, there are generally good sales and some great products carried here. The hours are great- I love that I can get in at 8am if I'm pressed for time on my way to work.
Its not as large as SAMS but clean and a good deal. They have good tire deals too. Sometimes they seem to be short staffed and long lines.
This is for the tire store specifically: I actually started off having a few great experiences with Nathan helping me out and being friendly as well. The problem that I need to share is when my man went to the scheduled appointment with the car, paid ahead of time for two tires...then he waited, and waited and waited. He actually waited for nearly an hour before being told that they did not have the tires in stock. Not at any time did the person helping apologize. My other half asked the person what needed to be done. He was told that he/we could order the tires- on our own- and then schedule another appointment with them to place them. I have never heard of this before, but nevertheless- the next step was to void the payment. NO OTHER CHARGE was taken through the credit card machine... the person was unable to void the charge, he said that he didn't know how. Another man named mark came up to help and also said that he could not help. So Daniel had to go to the main customer service desk and they also said that they were not sure if they knew what to do. I decided to go back this morning to find out who helped/didn't really help yesterday. I had to wait for 12 minutes before Mark came to the front. I asked exactly who was working yesterday and was told that it was a man named Nick. I explained to mark that we were not at all happy with the service/lack of service from the day before and I was basically given excuses Again no apology or ownership whatsoever for anything that happened. We would have been willing to take another chance if they would have at least owned the mistake- no chance- There is a reason why this place is always empty. Do NOT waste your time or money going here!!
As far as I know, this is the only wholesale club on Aquidneck Island. There is no Sam's nor Costco nearby, so this is the only choice for people on the island for wholesale items...there's a Walmart closer to Newport, but it's not a wholesale store.This BJ's is a bit smaller than others but it does have the basic departments like deli, frozen, groceries, health and beauty, small electronics, paper goods, soft drinks, bakery, etc.I went to get some gift cards in here and they had a large selection to choose from.
This BJ's is on another planet. The produce is terrible. The meat has the fat on the bottom, adding non eatable weight, and the prices are more then the BJ's in NH. There are a couple of nice folks who work there, but all and all, I will go back to making the drive to Costco.
Hi friends. in particular it is my favorite store after walmart and I only have one complaint and it is the following, on many occasions I have to search thoroughly in the cold cut area since they are repeatedly expired so take into account the other grocery products so far no news. and the employees all very friendly. and excellent cleanliness in general. parking need more illumination. Thanks
Always enjoy shopping there. Fast, friendly, willing to help. Senior and First Responder early hours. Need more carts. Always immaculate. Front End asst. mngr- asset -is Tony S. Positive vibes. A couple of bumps in the road. Easy resolution. Well stocked. A member since 2006. Would love a BJ's gas station.
I think it's really gross when we get drive up service and the guy who brings us out groceries throws the food in and one of those things being 2 huge things of chicken. Not only were these things of Chicken not put in bags, they were covered in chicken goo! So now there is salmonella goo all over my trunk on us and on the other food! F*#king gross.
Bakery department is a joke. Went there at 12:45 pm on March 21 for a picture cake order to be picked up the morning of March 31. Info was taken down and was told I was all set, and when I went to pick up the cake today they "did not have any order". Put a big damper on a retirement party. Also was told when I placed the order that they opened at 8, but that's only for the elderly, for most they open at 9.
The BJ's in Middletown does NOT have carts available in the store - Even Seniors have to search the parking lot - bad enough they dont have bags - Good Luck keeping customers and members
Restaurantji Recommends
I'm only giving it one star because I had to give one, today I went into my local bjs in Middletown RI, I was waiting in line for the door person to check my receipt. Well in front of me were 2 black males, one gentleman had 3 items in his hand and his friend stood next to him with nothing in his hands just his backpack on, the door man tells the other gentleman after already checking his receipt that he needed to look in his book bag! I was floored! Here he is just standing next to his friend , so the man let him look in the backpack! I immediately asked why would you look in his backpack unless you seen him conceal or steal anything? He proceeded to tell me it was club policy! Well I had a backpack for a purse today! And I asked him if he was gonna look in my backpack!, the man said nothing! I left very upset ! I called for the store manager and was told his name Justin and he advised me that it is club policy to check bags, ok, but why did the black mans bag get checked and not mines? Justin proceeded to tell me that if it's my personal bag they won't search it, so I said that gentleman was standing next to his friend with his personal backpack on! Justin again said store policy! He also did say the man could have refused, really?? They need some sensitivity training for their employees! I'm a white woman and I felt uncomfortable for those 2 men! DO BETTER BJS!
Today I visited BJ’s in Middletown, RI. Every single customer had a face mask on. Every single employee had it either off, hanging on their ear, or only covering their mouth (below the nose). I get the discomfort of wearing a mask. Seriously though, if you want to stay open, cover your nose and mouth! It’s for YOUR safety that all of your customers wore their masks correctly. It’s for your job that your customers respected you enough to do this right. Wear your masks and do it correctly.
Great service. Friendly employees
Great variety n great prices n they have all necessarities of life! Amen
Sam was awesome. She was very helpful to my wife and I. Her boss told her not to, but she did something very simple and made my BJ experience very enjoyable