Enjoyed eating here numerous times since they opened a few years back, but tonight's take-out sushi was equal parts disappointment & insult. Rice was just weird and wrong... pastey and oddly sweet... possibly the worst sushi rice i've ever had. The fish, while perfectly fresh, was bland, flavorless, and on the skimpy side when compared with previous visits. Again, drastically different from the last time I ate here.The hot and sour was excellent as always, but there's not a bowl of soup on the planet that could have saved this meal. Step up your game, folks. Your customers deserve better.
Food: 1
Service: 4
Recommended dishes: Hot and Sour Soup
Megan Larkin
I have frequently visited Dragon Palace and unfortunately the last visit was just that, my last. I called in an order of pork fried rice for my child as a take out order. When I picked up they confirmed my name and the ordered item. Upon arriving home we quickly realized it was the wrong item. It was pork fried rice and had shrimp also, like a seafood fried rice. My child’s allergic to shrimp so i immediately called the location to advise them of this and request a refund as we couldn’t have this in our house due food allergy. Upon calling the store I was handed off to 3 to 4 different young staff members that were trying to problem solve. After some length of time I asked to speak to the manager and was told she’s too busy to talk now. I then requested a callback realizing yes it could be a busy dinner rush. Two hours later I felt compelled to call back asking for the stand in manager Heidi as the manager I was told was on vacation. Keep in mind this was all over a $12.15 charge. Heidi finally came to the phone where she became abrupt and argumentative. She kept saying I would have to come in person for a refund. Let me get this straight, you charged me for something I didnt order and want me to physically come back to you and waste my gas money and time, which at this point I already invested hours…that didn’t seem right. She told me to come back in person and she doesn’t have time for this anymore as she has tables waiting and HUNG UP ON ME ! Wow, what a bad move! I then called the Coventry Dragon Palace where David so graciously called the NK restaurant and within 10 minutes I received my money back on my card I originally paid with.With the high cost of everything and so many great restaurants locally I will never be returning to this location and I urge Heidi to search for a new job opportunity. The customer is always right:)Dietary restrictions: Caution for anyone who has food allergies !
Luis Rodriguez
Great food unfortunately messed up my order the girl said she forgot to put it in.
Ellis S.
me and my wonderful friend vivian were hungry and decided to go to our local chinese restaurant to eat some dinner after a long day. our delightful waitress Jenna was very kind and friendly, and the space was very clean. All the food was delicious, and i would definitely recommend this place if you are looking for good chinese food!
Michelle M.
my husband and I went there tonight for dinner ordered food had a drink then ordered another drink the bartender refused because every time I order a beer it is skunk so she refused me tonight I will never Go back back because she was rude about it.
heather campbell
So far, I've loved every dish I've
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi and Sashimi Combo, Hot and Sour Soup, Boneless Spare Ribs with Rice, Crab Rangoon, Chicken Finger Combo, Sushi Deluxe
Jimmy Castelluzzo
By far the best Chinese food in all of Rhode Island the service is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken Combo, Hot and Sour Soup, Boneless Spare Ribs with Rice, Crab Rangoon, Chicken Finger Combo, Combo Plate
Jonathan Shipperley
As far as Chinese restaurants in NK go, this is probably your best bet. It does tend to be pricier than usual Chinese food, and the selection/taste is about what you would expect. They do also have sushi which is okay.
Atmosphere: 3
Food: 3
Service: 4
Sneha Pokharel
We have only done take out so not sure about the service but the food has been good so far- we love the Singapore mei fun, wings and fried rice
M Holmes
It’s not always the same but the chef tonight, Sat 9/23, is amazing. The chicken teriyaki, vegetables and sauce were excellent. The bok choy and chicken added to the wonton soup was also delicious. And definitely not too salty. I hope to find out who was cooking!
Excellent food, ample portions, very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Shadi Wadi-Ramahi
Food is bland, service ok. Reason we went not many options for sit down. If you can avoid it, please do
Atmosphere: 4
Food: 2
Service: 3
Elizabeth Robbins
Enjoyed the food. The waitress was a little off, but the food was greatVegetarian options: Many choices
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Boneless Spare Ribs with Rice, Crab Rangoon
Linda M.
We were asked to leave the restaurant at 9:40 PM even though it closed at 10 PM we were thrown out because the manager wanted to close early on a regular summer night. We will never go back again and would never recommend this restaurant to any one
Kaitlyn Godena
Yummy food!Boneless spare ribs and crab rangoon are my favorites.Dinner and lunch special are my go too.Portion sizes are big enough to share.Clean and friendly environment
Enjoyed eating here numerous times since they opened a few years back, but tonight's take-out sushi was equal parts disappointment & insult. Rice was just weird and wrong... pastey and oddly sweet... possibly the worst sushi rice i've ever had. The fish, while perfectly fresh, was bland, flavorless, and on the skimpy side when compared with previous visits. Again, drastically different from the last time I ate here.The hot and sour was excellent as always, but there's not a bowl of soup on the planet that could have saved this meal. Step up your game, folks. Your customers deserve better.
Food: 1
Service: 4
Recommended dishes: Hot and Sour Soup
I have frequently visited Dragon Palace and unfortunately the last visit was just that, my last. I called in an order of pork fried rice for my child as a take out order. When I picked up they confirmed my name and the ordered item. Upon arriving home we quickly realized it was the wrong item. It was pork fried rice and had shrimp also, like a seafood fried rice. My child’s allergic to shrimp so i immediately called the location to advise them of this and request a refund as we couldn’t have this in our house due food allergy. Upon calling the store I was handed off to 3 to 4 different young staff members that were trying to problem solve. After some length of time I asked to speak to the manager and was told she’s too busy to talk now. I then requested a callback realizing yes it could be a busy dinner rush. Two hours later I felt compelled to call back asking for the stand in manager Heidi as the manager I was told was on vacation. Keep in mind this was all over a $12.15 charge. Heidi finally came to the phone where she became abrupt and argumentative. She kept saying I would have to come in person for a refund. Let me get this straight, you charged me for something I didnt order and want me to physically come back to you and waste my gas money and time, which at this point I already invested hours…that didn’t seem right. She told me to come back in person and she doesn’t have time for this anymore as she has tables waiting and HUNG UP ON ME ! Wow, what a bad move! I then called the Coventry Dragon Palace where David so graciously called the NK restaurant and within 10 minutes I received my money back on my card I originally paid with.With the high cost of everything and so many great restaurants locally I will never be returning to this location and I urge Heidi to search for a new job opportunity. The customer is always right:)Dietary restrictions: Caution for anyone who has food allergies !
Great food unfortunately messed up my order the girl said she forgot to put it in.
me and my wonderful friend vivian were hungry and decided to go to our local chinese restaurant to eat some dinner after a long day. our delightful waitress Jenna was very kind and friendly, and the space was very clean. All the food was delicious, and i would definitely recommend this place if you are looking for good chinese food!
my husband and I went there tonight for dinner ordered food had a drink then ordered another drink the bartender refused because every time I order a beer it is skunk so she refused me tonight I will never Go back back because she was rude about it.
So far, I've loved every dish I've
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi and Sashimi Combo, Hot and Sour Soup, Boneless Spare Ribs with Rice, Crab Rangoon, Chicken Finger Combo, Sushi Deluxe
By far the best Chinese food in all of Rhode Island the service is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken Combo, Hot and Sour Soup, Boneless Spare Ribs with Rice, Crab Rangoon, Chicken Finger Combo, Combo Plate
As far as Chinese restaurants in NK go, this is probably your best bet. It does tend to be pricier than usual Chinese food, and the selection/taste is about what you would expect. They do also have sushi which is okay.
Atmosphere: 3
Food: 3
Service: 4
We have only done take out so not sure about the service but the food has been good so far- we love the Singapore mei fun, wings and fried rice
It’s not always the same but the chef tonight, Sat 9/23, is amazing. The chicken teriyaki, vegetables and sauce were excellent. The bok choy and chicken added to the wonton soup was also delicious. And definitely not too salty. I hope to find out who was cooking!
Food: 5
Service: 5
Restaurantji Recommends
Excellent food, ample portions, very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Food is bland, service ok. Reason we went not many options for sit down. If you can avoid it, please do
Atmosphere: 4
Food: 2
Service: 3
Enjoyed the food. The waitress was a little off, but the food was greatVegetarian options: Many choices
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Boneless Spare Ribs with Rice, Crab Rangoon
We were asked to leave the restaurant at 9:40 PM even though it closed at 10 PM we were thrown out because the manager wanted to close early on a regular summer night. We will never go back again and would never recommend this restaurant to any one
Yummy food!Boneless spare ribs and crab rangoon are my favorites.Dinner and lunch special are my go too.Portion sizes are big enough to share.Clean and friendly environment
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Boneless Spare Ribs with Rice, Crab Rangoon, Combination Steak Teriyaki Boneless Spare Ribs Boneless Chicken