Jacky's Waterplace & Sushi Bar

200 Exchange St, Providence
(401) 383-5000

Recent Reviews

Lorena Rosero

The place and food look lovely, but the flavor not so much. The service was excellent.

Atmosphere: 5

Food: 2

Service: 5

Linda Liu

The food is so good!

Atmosphere: 5

Food: 5

Service: 5

Jose Vargas

I have never visited THAT Place Google places me in that Place where I have never been that is why I give it a Star because I do not know the Place and if I was close and not inside it is Google's fault

Atmosphere: 1

Food: 1

Service: 1

Bonnie Carter

Great views of the city although parking downtown is always a challenge. Sushi was good and so was the general tsaos!! Nom nom!!!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Sushi

H Corr

Honestly I wouldn't go back. Maybe years ago it was worth the hype but it's unkept and not clean. For the what they are trying to be , the ambiance, the atmosphere they need to try harder on the details. The carpets weren't vacuumed, the menus were worn, the bill holders were worn out the bathrooms had toilet cleaners in the plants . The food was good but nothing I couldn't get at Lemongrass in Warwick.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Sushi, Edamame, Lettuce Wraps

David Kush

Such a great restaurant and vibe. Nice furniture and view of the city. Food was excellent. Sushi was delicious and brought on a robot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scorpion Roll, Sushi

Matt Straus

I am a returning customer because our first visit was amazing. We sat at the bar and Our bartender was a nice young lady who was very knowledgeable and attentive at the bar. Very pleasant the whole time and the food was so amazing. Couldn't wait to come back.Then we came back...Peter was his name, and disappointment was his game.I asked for 2 Mojitos and I got 2 cups of gross sugary carelessness. My fruit and mint was not muddled or even shaken. He definitely just poured them in sequence over some lime and mint and handed them to us.I asked him to make them again cause we couldn't bear to choke them down. I was very nice and polite but I'm not gonna pay top dollar for zero effort.He brought the drinks back over...AND POURED THEM BACK INTO THE SHAKER! Added what I assumed was lime juice,(he did muddle them this time cause I asked him, even tho he said he muddled them the first time.)Then redistributed the drinks from the shaker back into the glasses and brought them back.After that he sat down and was folding napkins at a booth, away from the bar. Which on a Friday night seems strange to me.Getting up to help the lovely young lady's but kinda avoided us and also had and attitude with another patron at the bar so it wasn't just us ?The food thankfully was fantastic except for Peter not hearing us about the wasabi on the side of a sushi roll and put all the sauces together on the side including the wasabi.(Had to ask someone else for a spoon cause he was sitting at the booth away from the bar ?) Probably would have been better sitting at a table cause the guy who was doing the table drinks seemed on his game.All in all it was and uncomfortable experience and the only redeeming qualities were the food. Jackys Galaxy, they even have valet parking.But beware of Peter unless you just want a beer or a shot ?

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Sushi

leenie

Great fresh sushi in a terrific setting. Kyla was attentive to all our needs and exceptionally friendly and professional. Do put this spot on your list! but get a reservation as its often busy!!

Roulio De la Véga

Really not good, the rice is hard and no

Atmosphere: 1

Food: 1

Service: 1

KenM

Fantastic find in Providence! Great location with stunning views. Food was excellent and the waiter was super knowledgeable and very helpful with suggestions. The Gyoza was perfectly cooked and the sushi was the best we have had. 10/10 reco!

lily klimuszko

The kitchen manager, I believe his name is Nate, did a horrible job tonight. I complained about my meal, he gave me the worse response. Never coming back again, he ruined ladder for me.

Kathrine

Ken was awesome and the two bus boys. There was another waitress serving someone else and she was great. Blonde hair pleasantly plump, sorry don't know her name. Food was excellent.

Lori Niles

We went to Jacky's for a family lunch after our daughter's wedding. The staff and food were fantastic!! They made us all feel so special. I'm not from Rhode Island, but I would definitely go back!!

Atmosphere: 5

Food: 5

Service: 5

bemby

We had one of the best meals with a great view of Providence river and skyline. This is now one of our favorite restaurants for Chinese food. It was a pleasure that they provide Valet service

AndrewN

The food has gone waaayy downhill. I am Chinese and I was so embarrassed to have invited 7 other friends to celebrate the lunar new year. The food was bad. Our waiter was extremely impatient and was rushing us to order. Service was also poor. We simply can never return. It Used To be better. No longer.

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Jacky's Waterplace & Sushi Bar

200 Exchange St, Providence, RI 02903
(401) 383-5000