Do yourself a favor and go to Dunkin down the street.The service is consistently poor here and I would never go if my husband didn’t like the bagels and there are no other bagels on the east side.I almost went back this morning after paying $26 for this joke. Not toasted, barely any cream cheese and only on one side. Just laughable.Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
Lori Izzi
Great bagels and coffeeOnly reasons I gave 4 stars is sometimes ordering at the counter I waited longer than normal for plain not toasted bagelsOtherwise quality is a 5
Atmosphere: 5
Food: 5
Service: 5
ღ ριик_ρσтαтσѕ ღ
I always get a pizza bagel here! Absolutely love this place, definitely recommend!! The staff is super friendly and nice as well.
Atmosphere: 4
Food: 5
Service: 4
Matthew Simko
This place used to be so good and my go-to. However in the last year the food quality has gone down hill. Flat bagels. Flat eggs for sandwiches. The new coffee is absolutely terrible. Wait times are super long for order ahead, in store, and drive thru. The team is working hard but so flustered and disorganized. Definitely need to work some efficiencies into their work flow.Hopefully it improves again.
Atmosphere: 3
Food: 3
Service: 2
Sierra Bainbridge
The bagels are amazing! But they won't let you bring your own cup for coffee. They apparently LOVE single use plastics. We are in the 25th year of the 21st century people. You might want to reconsider. This is the first coffee server I've been to in all of Providence (not to mention Massachusetts or Boston) who can't figure this out. Even Dunkins will use your cup!!!
Atmosphere: 1
Food: 4
Service: 1
Tiffany Nicole
Ok this is my second time I spent 49 dollars on 4 bagels waited 27 min in line to get home to find my bagels were incorrect #nothanks the atmosphere was chaotic I literally watched as one kid dropped two sandwiches on the floor she did throw them away he did change his gloves my chicken salad was so skimpy I'm wondering if he dropped all the chicken salad on the floor pho restaurants near me open at those critical crucial hours the staff should run immaculately no hiccups
Atmosphere: 3
Food: 5
Service: 5
MAX WOJCIK
Solid bagels. Drive thru. Quick
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
Erik Osterholm
Staff is great. The manager really keeps the place together ?
They're always busy but fast, and I like the vegan spread.Vegetarian options: Vegan cream cheese
Recommended dishes: Bagels, Avocado, Vegan
Nicholas walls
I ordered a take out order on their app. The app told me 30 minutes until ready. Arrived to the store 30 minutes after my order was placed and order was not ready yet, no big deal. Another 30 minutes goes by standing around in the store and no sign of my order being ready. I asked an employee to confirm if my order even went through and they said it did, but there were multiple orders in front of mine. Again, no big deal, it is what it is. Over the course of the 45ish minutes of waiting inside the store on top of the 30 minutes that I initially waited before showing up to the store, I noticed how everyone who walked in after me was getting served instantly. Almost as if online orders were put on the back burner and forgotten about. I finally received my order to find out 2 out of 3 items ordered where missing from the order. I politely told one of the employees to which I got a rude response saying there were multiple orders in front of mine and I’m going to have to wait again. From someone who used to work in the food industry, if an order was messed up, shouldn’t that order become first priority? The employee was so rude the entire time and showed no effort into making things right. At this point it is what it is, so I wait an additional 20 minutes and in that time, I received my coffee I ordered, but not the last sandwich. At this point I’ve spent an hour waiting inside the store for 2 sandwiches and a coffee. I went up to the cashier and politely asked one more time for my last sandwich. The employee then just says they will refund me to which I accepted at this point. Moral of the story is I will not be returning to Providence Bagel. Their customer service was by far the worst I’ve ever dealt with.
Atmosphere: 1
Food: 2
Service: 1
Jarrod Cob
Great selection of bagels, cream cheeses, and toppings. Staff is friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Saz S
I had an awful experience, waited 30 min and counting For coffee and an avocado bagel, and the order was still wrong, disappointed and dissatisfied.
We love providence bagel!!! Best dairy free (vegan) cream cheese!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Vegan, Breakfast Sandwich
Do yourself a favor and go to Dunkin down the street.The service is consistently poor here and I would never go if my husband didn’t like the bagels and there are no other bagels on the east side.I almost went back this morning after paying $26 for this joke. Not toasted, barely any cream cheese and only on one side. Just laughable.Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
Great bagels and coffeeOnly reasons I gave 4 stars is sometimes ordering at the counter I waited longer than normal for plain not toasted bagelsOtherwise quality is a 5
Atmosphere: 5
Food: 5
Service: 5
I always get a pizza bagel here! Absolutely love this place, definitely recommend!! The staff is super friendly and nice as well.
Atmosphere: 4
Food: 5
Service: 4
This place used to be so good and my go-to. However in the last year the food quality has gone down hill. Flat bagels. Flat eggs for sandwiches. The new coffee is absolutely terrible. Wait times are super long for order ahead, in store, and drive thru. The team is working hard but so flustered and disorganized. Definitely need to work some efficiencies into their work flow.Hopefully it improves again.
Atmosphere: 3
Food: 3
Service: 2
The bagels are amazing! But they won't let you bring your own cup for coffee. They apparently LOVE single use plastics. We are in the 25th year of the 21st century people. You might want to reconsider. This is the first coffee server I've been to in all of Providence (not to mention Massachusetts or Boston) who can't figure this out. Even Dunkins will use your cup!!!
Atmosphere: 1
Food: 4
Service: 1
Ok this is my second time I spent 49 dollars on 4 bagels waited 27 min in line to get home to find my bagels were incorrect #nothanks the atmosphere was chaotic I literally watched as one kid dropped two sandwiches on the floor she did throw them away he did change his gloves my chicken salad was so skimpy I'm wondering if he dropped all the chicken salad on the floor pho restaurants near me open at those critical crucial hours the staff should run immaculately no hiccups
Atmosphere: 3
Food: 5
Service: 5
Solid bagels. Drive thru. Quick
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
Staff is great. The manager really keeps the place together ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Very friendly to toddlers when dining in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Breakfast Sandwich
Restaurantji Recommends
They're always busy but fast, and I like the vegan spread.Vegetarian options: Vegan cream cheese
Recommended dishes: Bagels, Avocado, Vegan
I ordered a take out order on their app. The app told me 30 minutes until ready. Arrived to the store 30 minutes after my order was placed and order was not ready yet, no big deal. Another 30 minutes goes by standing around in the store and no sign of my order being ready. I asked an employee to confirm if my order even went through and they said it did, but there were multiple orders in front of mine. Again, no big deal, it is what it is. Over the course of the 45ish minutes of waiting inside the store on top of the 30 minutes that I initially waited before showing up to the store, I noticed how everyone who walked in after me was getting served instantly. Almost as if online orders were put on the back burner and forgotten about. I finally received my order to find out 2 out of 3 items ordered where missing from the order. I politely told one of the employees to which I got a rude response saying there were multiple orders in front of mine and I’m going to have to wait again. From someone who used to work in the food industry, if an order was messed up, shouldn’t that order become first priority? The employee was so rude the entire time and showed no effort into making things right. At this point it is what it is, so I wait an additional 20 minutes and in that time, I received my coffee I ordered, but not the last sandwich. At this point I’ve spent an hour waiting inside the store for 2 sandwiches and a coffee. I went up to the cashier and politely asked one more time for my last sandwich. The employee then just says they will refund me to which I accepted at this point. Moral of the story is I will not be returning to Providence Bagel. Their customer service was by far the worst I’ve ever dealt with.
Atmosphere: 1
Food: 2
Service: 1
Great selection of bagels, cream cheeses, and toppings. Staff is friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
I had an awful experience, waited 30 min and counting For coffee and an avocado bagel, and the order was still wrong, disappointed and dissatisfied.
Atmosphere: 1
Food: 1
Service: 1
Great customer service! O was so kind!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Breakfast Sandwich