Really good pizza we don't live in area but when we're around we go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Nina DEramo
I will have to say the girls up at the front are amazing so welcoming every time I go in! They have told me numerous more times with their names are, but I totally forget! Customer service is key for me
Joy D.
I ordered a thin crust pizza but they gave me a regular pizza and said it was thin crust. I'm half Italian. I know what's what. It wasn't bad but still disappointing that they don't know what a thin crust pizza is. Chairs were so uncomfortable and it's more of a take out place, not a sit in restaurant. I wasn't all that impressed and I'm from NJ where NJ and NYC have the best pizzas.
Aidan C.
Phenomenal pizza. My friends and I had a great night and ordered pizza (which was great) and ordered some lemon pepper wings. The amount of salt that was on our wings was not edible. We love this place but the dry rub wings could use work. Keep it up guys (without the salt) !
Mike A.
I think the pizza is border line - Terrible and they have overall bad service . Plus side is they have outdoor patio. Thick crust, not cooked thoughtfully. Service is meh.
Norma Robles
Kid-friendliness: Great options for children on menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
JB Greist
Tara is amazing!!! She has gone out of her way to make us feel like they appreciate our business. We order from them weekly and the food is always delicious and delivered on time. A special thank you to Tanya the delivery driver for always delivering our food on time and still hot! We love doing business with you Twisted Pizza West Warwick! Thank you for everything Tara!-Bethany
So I have ordered from this establishment many many times and have been a customer here for some months and for delivery it is usually decent. I had a bad ordered the second to last time I ordered a d we spent quite a bit of money on 2 orders of tenders and the tenders came out horrible. I have ordered from them since then 1 other time with no issues. I called to place an order today and the lady proceeded to put me on hold and then came back on the line and said the OWNER of this establishment said we complain every time we order when we only complained once because BOTCHED ths order. I have ordered from this establishment many many times and I complained once. These owners are low lives. There are better establishments to order from don't waste your money. The only reason why I bothered to spend money on this mediocre food was because of the delivery.
We’ve ordered from this place a lot and get the same 3 items every time. We’ve never had a problem until today. The chicken was spongy and full of tendons. Our food was inedible based off of the chicken only. Not that big of a deal, the mozzarella sticks were just fine. So we called to see if our meals could be replaced with more mozzarella sticks but the owner, whom was working the phones, didn’t want to help me nor take any responsibility for her cheap chicken and instead was extremely ignorant and rude. Upon making me come inside with this god awful chicken, she was still so extremely rude when she realized it was me and offended that I didn’t want to eat her spongy chicken.Well, anyways. I received my refund in full after dealing with her attitude and was on my way.I feel bad for this owner’s employees as she clearly has created such a toxic environment for her staff and customers.I advise that everyone stays clear from that crazy lady and her inedible chicken. I wouldn’t work for her if I was you and I definitely wouldn’t order their inedible, tendon riddled, spongy, processed chicken. If I could give her and her chicken zero stars I would.The delivery drivers have always been nice, tip them well if you dare to order from the crazy chicken lady.
Atmosphere: 1
Food: 1
Service: 1
MizPanda86
Do not waste your money at this low life poorly run operation. If you ever have a problem with your orders and you call and complain even if it is a valid complaint they mark you in their computer as a chronic complainer. I have only ordered at this tired establishment because of the delivery service. The food is ok at best and it is very expensive. There is nothing worse than spending money on food that is simply ok. They have zero customer service skills. There are so many other options around that are so much better and actually appreciate your business. Terrible ownership, terrible management, terrible customer service, and low quality food.
Atmosphere: 1
Food: 1
Service: 1
Mad Hippie
Food is great, staff is horrible. Messed up our order, told us they were coming to fix it, then made us come pick it up. Threatened to call the police on us and told us how we should carry our messed up pizza. We have a family of 6 and spend hundreds of dollars a month here. Will no longer be giving them our business despite how delicious the food is until the rude staff is dealt with and removed from the establishment
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pizza
Jessica T.
they gave me a bad pizza, we ordered a meat lovers and the meat was completely off the pizza and in the side. We asked them to accommodate and send us a new pizza. They told us to wait outside with the "bad pizza" because they said they needed an exchange. After waiting over 30 minutes we called them to see what's going on. They informed us that we had to drive to get the new pizza, this is after paying a tip for a delivery fee. As soon as we went inside they started yelling at us and called the cops!!! I never raised My voice but the staff continually screamed at me. This was the worst service that I've ever received!! I moved to Rhode Island a month ago, ordered pizza from them every Friday with a tip off at least $20! Now this?! I will never go back to this place! They not only threatened me but I've paid them amazing tips and this is how they treated me!!! For real?! Never again!!
Always delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Cheeseburger, Pizza, Pepperoni Pizza, Cheese Pizza, Turkey Club Sandwich
Debbie is fantastic! The food is amazing!
Atmosphere: 5
Food: 5
Service: 5
Really good pizza we don't live in area but when we're around we go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I will have to say the girls up at the front are amazing so welcoming every time I go in! They have told me numerous more times with their names are, but I totally forget! Customer service is key for me
I ordered a thin crust pizza but they gave me a regular pizza and said it was thin crust. I'm half Italian. I know what's what. It wasn't bad but still disappointing that they don't know what a thin crust pizza is. Chairs were so uncomfortable and it's more of a take out place, not a sit in restaurant. I wasn't all that impressed and I'm from NJ where NJ and NYC have the best pizzas.
Phenomenal pizza. My friends and I had a great night and ordered pizza (which was great) and ordered some lemon pepper wings. The amount of salt that was on our wings was not edible. We love this place but the dry rub wings could use work. Keep it up guys (without the salt) !
I think the pizza is border line - Terrible and they have overall bad service . Plus side is they have outdoor patio. Thick crust, not cooked thoughtfully. Service is meh.
Kid-friendliness: Great options for children on menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Tara is amazing!!! She has gone out of her way to make us feel like they appreciate our business. We order from them weekly and the food is always delicious and delivered on time. A special thank you to Tanya the delivery driver for always delivering our food on time and still hot! We love doing business with you Twisted Pizza West Warwick! Thank you for everything Tara!-Bethany
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad, Pizza, Pepperoni Pizza
So I have ordered from this establishment many many times and have been a customer here for some months and for delivery it is usually decent. I had a bad ordered the second to last time I ordered a d we spent quite a bit of money on 2 orders of tenders and the tenders came out horrible. I have ordered from them since then 1 other time with no issues. I called to place an order today and the lady proceeded to put me on hold and then came back on the line and said the OWNER of this establishment said we complain every time we order when we only complained once because BOTCHED ths order. I have ordered from this establishment many many times and I complained once. These owners are low lives. There are better establishments to order from don't waste your money. The only reason why I bothered to spend money on this mediocre food was because of the delivery.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We’ve ordered from this place a lot and get the same 3 items every time. We’ve never had a problem until today. The chicken was spongy and full of tendons. Our food was inedible based off of the chicken only. Not that big of a deal, the mozzarella sticks were just fine. So we called to see if our meals could be replaced with more mozzarella sticks but the owner, whom was working the phones, didn’t want to help me nor take any responsibility for her cheap chicken and instead was extremely ignorant and rude. Upon making me come inside with this god awful chicken, she was still so extremely rude when she realized it was me and offended that I didn’t want to eat her spongy chicken.Well, anyways. I received my refund in full after dealing with her attitude and was on my way.I feel bad for this owner’s employees as she clearly has created such a toxic environment for her staff and customers.I advise that everyone stays clear from that crazy lady and her inedible chicken. I wouldn’t work for her if I was you and I definitely wouldn’t order their inedible, tendon riddled, spongy, processed chicken. If I could give her and her chicken zero stars I would.The delivery drivers have always been nice, tip them well if you dare to order from the crazy chicken lady.
Atmosphere: 1
Food: 1
Service: 1
Do not waste your money at this low life poorly run operation. If you ever have a problem with your orders and you call and complain even if it is a valid complaint they mark you in their computer as a chronic complainer. I have only ordered at this tired establishment because of the delivery service. The food is ok at best and it is very expensive. There is nothing worse than spending money on food that is simply ok. They have zero customer service skills. There are so many other options around that are so much better and actually appreciate your business. Terrible ownership, terrible management, terrible customer service, and low quality food.
Atmosphere: 1
Food: 1
Service: 1
Food is great, staff is horrible. Messed up our order, told us they were coming to fix it, then made us come pick it up. Threatened to call the police on us and told us how we should carry our messed up pizza. We have a family of 6 and spend hundreds of dollars a month here. Will no longer be giving them our business despite how delicious the food is until the rude staff is dealt with and removed from the establishment
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pizza
they gave me a bad pizza, we ordered a meat lovers and the meat was completely off the pizza and in the side. We asked them to accommodate and send us a new pizza. They told us to wait outside with the "bad pizza" because they said they needed an exchange. After waiting over 30 minutes we called them to see what's going on. They informed us that we had to drive to get the new pizza, this is after paying a tip for a delivery fee. As soon as we went inside they started yelling at us and called the cops!!! I never raised My voice but the staff continually screamed at me. This was the worst service that I've ever received!! I moved to Rhode Island a month ago, ordered pizza from them every Friday with a tip off at least $20! Now this?! I will never go back to this place! They not only threatened me but I've paid them amazing tips and this is how they treated me!!! For real?! Never again!!
Great place to come!! Service was
Atmosphere: 5
Food: 5
Service: 5