On Saturday April 20, 2024, I asked my husband to get me a Turkey Pilgrim sandwich, something I have got before at J's for many years. During COVID J's shut down their Cumberland location, which is what I used for years before, and I think now only has a Woonsocket location. I always loved the Turkey Pilgrim (and anything else I got at J's) but this might have been the first time I've gone to the Woonsocket location recently. The sandwich is expensive at $14 but large, but....that's life now. When I got home however, I found that the turkey was SMOKED TURKEY (which I detest) instead of the turkey breast they had always used for years before. There is no mention of smoked turkey on the menu but this turkey was DEFINITELY SMOKED. Also, I could detect no cheese nor gravy, 2 ingredients of the Turkey Pilgrim. I have been trying to choke down this sandwich as I hate to waste food and money, with heaping dollops of mayo which barely makes it edible to me. My husband tried calling the store to complain and was given a load of baloney by someone calling herself the store manager. She actually had the brass to deny this was smoked turkey - WHICH IT IS - I'm not sure my husband was aware at that point that the other ingredients were also lacking. The manager was incredibly unhelpful and we got no satisfaction. It is disappointing to see this in a place I went to several times a year for many years, but I will NEVER BE BACK. Not only because of the switch with the smoked turkey (which I do find inedible and never order) and the lack of key ingredients, but also the really unhelpful and uncaring attitude from their manager. We also discovered on the same trip that the beef stew we used to get has now increased in price from $10 (pre Covid) to $16, for the same size. I understand that COVID screwed up many things but J's is not a place I would now ever return to. If the manager had been minimally helpful I might reconsider even at these prices but now....no way. Don't feed me smoked turkey and tell me it's hand carved off any breast - I don't know of any natural smoked turkeys running around out there. Very sad and aggravating experience.
Shane Lillie
If you looking for a quality sandwich look no further than Jay's deli
cerberus smith
My go-to deli. Just good quality at a good price. Never disappointed.
Atmosphere: 3
Food: 5
Service: 5
Bill Germano
The chicken soup was very good. I bought a quart for my girl . She liked it too!
Atmosphere: 4
Food: 5
Service: 5
Moses “Moz” Garza
Great
Atmosphere: 5
Food: 5
Service: 5
d w
the menu is huge!! something for everyone! and the buffalo chicken egg roll is
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Grinder
Jayce Salvas
Never disappointed and always
Atmosphere: 4
Food: 5
Service: 4
Christopher Cameron
Extremely nice
Atmosphere: 5
Food: 5
Service: 5
Ass Hole
A good friend said that they had the best Beef Stew around. I had to try it for myself. I had to get another Quart to take home because I had to have more later words couldn't describe how good it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Grinder, French Fries, Baklava, The Pilgrim Sandwich, Eggplant Parm, Honey Sriracha Fries, The Portfolio, Beef Stew, The Freshman Add Tomatoes and Onions, Turkey, The Graduate, The Patriot, The Pilgrim, blt, Greek, The Freshman, The Gobbler, Chicken Salad, The Pilgrim Sub, Soup
Collin Bate
The service was great. Three separate people greeted me with friendly remarks. The price is very reasonable for the size of the sandwiches. The quality is 4-4.5 stars, if compared to the best sandwiches I’ve had in this price range. Easily twice as good as something like Panera at the same price (not that Panera is a deli, but they serve low quality sandwiches for $12-15).
Wish they made small sandwiches. I'm a recent widow and can't eat a large sandwich. I'm forced to buy one and throw half
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Grinder, Beef Stew, blt, Chicken Salad, Soup
Cynthia T.
Best BLT sub ever!! We love every sandwich and salad we have ever gotten at J's Deli.
HKL-FISHER
Service was poor. Nothing but attitude when I said what I wanted on my sandwich. The music playing was sexual and appalling. The girls were half dressed booty shorts and dancing to the music. I would never go to this restaurant again. Never the less bring my grandkids there. And last but not least the food I ordered did not come the way I ordered it. I see why they were closed for so long. I'll drive the extra 20 min to another deli. This one is a waist of time and money food and service matches the atmosphere.
Brian Bibeault
Not bad, but not what i like. The Person i was with really liked it. For me the bread ruined the sandwich. Price was ok, and serving was good. Staff was nice. But i will probably not be returning only because i didn't like it ,not because of service or quality.
Melissa Janeiro
Placed a good size order today for a team lunch at work. When we got our food, we realized one of the items we ordered was excluded. On top of this, two sandwiches literally had no vegetables or condiments as indicated on the pictures from their online menu. Really disappointed that a specialty sub shop would literally throw deli meat on a roll with nothing else and expect customers to be happy. One of the sandwiches had special instructions that were not followed. I called and spoke to someone about the situation and they were very unapologetic. Disappointed and still waiting for a call back to rectify this.
On Saturday April 20, 2024, I asked my husband to get me a Turkey Pilgrim sandwich, something I have got before at J's for many years. During COVID J's shut down their Cumberland location, which is what I used for years before, and I think now only has a Woonsocket location. I always loved the Turkey Pilgrim (and anything else I got at J's) but this might have been the first time I've gone to the Woonsocket location recently. The sandwich is expensive at $14 but large, but....that's life now. When I got home however, I found that the turkey was SMOKED TURKEY (which I detest) instead of the turkey breast they had always used for years before. There is no mention of smoked turkey on the menu but this turkey was DEFINITELY SMOKED. Also, I could detect no cheese nor gravy, 2 ingredients of the Turkey Pilgrim. I have been trying to choke down this sandwich as I hate to waste food and money, with heaping dollops of mayo which barely makes it edible to me. My husband tried calling the store to complain and was given a load of baloney by someone calling herself the store manager. She actually had the brass to deny this was smoked turkey - WHICH IT IS - I'm not sure my husband was aware at that point that the other ingredients were also lacking. The manager was incredibly unhelpful and we got no satisfaction. It is disappointing to see this in a place I went to several times a year for many years, but I will NEVER BE BACK. Not only because of the switch with the smoked turkey (which I do find inedible and never order) and the lack of key ingredients, but also the really unhelpful and uncaring attitude from their manager. We also discovered on the same trip that the beef stew we used to get has now increased in price from $10 (pre Covid) to $16, for the same size. I understand that COVID screwed up many things but J's is not a place I would now ever return to. If the manager had been minimally helpful I might reconsider even at these prices but now....no way. Don't feed me smoked turkey and tell me it's hand carved off any breast - I don't know of any natural smoked turkeys running around out there. Very sad and aggravating experience.
If you looking for a quality sandwich look no further than Jay's deli
My go-to deli. Just good quality at a good price. Never disappointed.
Atmosphere: 3
Food: 5
Service: 5
The chicken soup was very good. I bought a quart for my girl . She liked it too!
Atmosphere: 4
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
the menu is huge!! something for everyone! and the buffalo chicken egg roll is
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Grinder
Never disappointed and always
Atmosphere: 4
Food: 5
Service: 4
Extremely nice
Atmosphere: 5
Food: 5
Service: 5
A good friend said that they had the best Beef Stew around. I had to try it for myself. I had to get another Quart to take home because I had to have more later words couldn't describe how good it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Grinder, French Fries, Baklava, The Pilgrim Sandwich, Eggplant Parm, Honey Sriracha Fries, The Portfolio, Beef Stew, The Freshman Add Tomatoes and Onions, Turkey, The Graduate, The Patriot, The Pilgrim, blt, Greek, The Freshman, The Gobbler, Chicken Salad, The Pilgrim Sub, Soup
The service was great. Three separate people greeted me with friendly remarks. The price is very reasonable for the size of the sandwiches. The quality is 4-4.5 stars, if compared to the best sandwiches I’ve had in this price range. Easily twice as good as something like Panera at the same price (not that Panera is a deli, but they serve low quality sandwiches for $12-15).
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Wish they made small sandwiches. I'm a recent widow and can't eat a large sandwich. I'm forced to buy one and throw half
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Grinder, Beef Stew, blt, Chicken Salad, Soup
Best BLT sub ever!! We love every sandwich and salad we have ever gotten at J's Deli.
Service was poor. Nothing but attitude when I said what I wanted on my sandwich. The music playing was sexual and appalling. The girls were half dressed booty shorts and dancing to the music. I would never go to this restaurant again. Never the less bring my grandkids there. And last but not least the food I ordered did not come the way I ordered it. I see why they were closed for so long. I'll drive the extra 20 min to another deli. This one is a waist of time and money food and service matches the atmosphere.
Not bad, but not what i like. The Person i was with really liked it. For me the bread ruined the sandwich. Price was ok, and serving was good. Staff was nice. But i will probably not be returning only because i didn't like it ,not because of service or quality.
Placed a good size order today for a team lunch at work. When we got our food, we realized one of the items we ordered was excluded. On top of this, two sandwiches literally had no vegetables or condiments as indicated on the pictures from their online menu. Really disappointed that a specialty sub shop would literally throw deli meat on a roll with nothing else and expect customers to be happy. One of the sandwiches had special instructions that were not followed. I called and spoke to someone about the situation and they were very unapologetic. Disappointed and still waiting for a call back to rectify this.