World’s slowest McDonald’s! Literally waited 45 minutes for fries and a burger! Ridiculous waste of time!
Kasey Risinger
Probably one of the worst experiences I have ever had. No one was at the counter when I walked in. They were more worried about when there break was. They only made us order at the kiosk which barley worked. I waited 20 mins for a drink. JUST A
Atmosphere: 1
Food: 1
Service: 1
Paul Sweet
Ordered one sandwich and got something different
Atmosphere: 3
Food: 2
Service: 3
sheila ward
There mc double is good
Food: 5
Recommended dishes: French Fries, Mcdouble
Erin Ruth
Every time I stop at this one they mess something up, or they don’t know how to work the drive through. Since it’s been on Ladys Island it’s been under poor staffing or management. Not sure which one, but they are by far the worst McDonalds I’ve ever experienced. And this is not from one time …this is from years of giving this one another try: I now prefer to drive across town to the other one since they have a staff that knows what they are doing.
Leah Trout
Always slow in the drive thru. My child asked for us to leave when we went inside to eat because staff was yelling and screaming. Sad.
Atmosphere: 1
Food: 3
Service: 1
Jonnyboy_4lif3 Albanez
If I can put zero stars I would, this place is trash every single time. Long wait times, orders always messed up, and terrible customer service. I wish it would just close down and let a different chain take its place
Atmosphere: 1
Food: 1
Service: 1
Katryna Barney
We actually got everything fresh and super hot for a change.
Ordered 4 happy meals to go. There must be a french fry shortage. Very few french fries in 3 none in the forth. Check everything!
Michiel Taylor
Ordered a big Mac meal LARGE and when we got to the window they said they were out of large cups so they gave us a medium,which is fair enough. But then I was told they could not adjust the price because all the drinks are the same price. So if I were to order just a drink,I can get a large for the price of a small?? I don't think they can match correctly. I feel as though I was ripped off. Not to mention the employee that RUDELY interrupted the girl that was helping us in the first place and carried with him this attitude,all over a minor price adjustment.....
DO NOT VISIT THIS LOCATION!!!We ordered on the inside kiosk, #648. The machine did not print a receipt ( no biggie) was our thought. We waited 20 mins with no food, my husband approached the counter as you could hear the Chaos from the employees. The disarray and unorganized staff. Now we are 35mins and still no food. The manager on duty has ZERO control of the store and the employees. We were told not to get upset as this location is also known to mess with your food. Needless to say, we left. We did not receive our food, an apology or an offer for a refund. Instead all we got from the staff and the manager was excuses on where our food was. We are now out $56.00. DO NOT GO HERE!!!
Service: 1
Roxanne Williams
Couldn't give less than 1 star. Door said closed at 11pm. Google says closed at 11pm but doors locked and employees mopping ignoring customers. Not helping customers through drive through either.
Jmangamer16 XD
Absolute worse experience of my life anytime I try to give this McDonald’s a chance they screw up the order or got rude people taking orders at drive thru. Most recent time they threw clump of ice into my food so everything was cold and wet by the time I got
Atmosphere: 1
Food: 2
Service: 1
Ryan McRae
This had to be the worst possible experience at any McDonald’s I have been to in the whole United States- no joke, and in my opinion, I don’t even feel this restaurant should be operating.I am from out-of-town and was traveling through. We stopped to order lunch. First, the restaurant waiting area was absolutely filthy; french fries were crushed on the floor from being walked on so much, the lids for tea containers were off (unsanitary), and there was trash or spilled drink residue in many places on the floor.I went to use the restroom and could not even access any utility because there was so much urine on the floor that I did not feel it was sanitary to even walk to it, not to mention the sink was leaky (water all over that area) and the hand sanitizers also appeared to be out. I was appalled by this. I literally went in the bathroom, saw its condition, and walked out. That’s never happened and I was truly disgusted.Afterwards, we got our order and it was put on the stand for picking up to-go orders. We had to tell the employee we needed drinks. We got to the drink dispenser and noticed they were out of ice, teas, and most sodas. We let the staff know and one lady disrespectfully told us they were out of everything and we could get water. We said we did not want water, others wanted soda and I wanted tea. So, she walks off mid-conversation and goes to get fries for other customers. We stood there for five minutes wondering what she was doing and the next thing we know, two other employees stood there talking about personal things leaving us standing there with no help, even though we asked continuously. We asked another employee where our drinks were and she said tea was brewing; I said only one of us wanted tea and we would just like our money back for drinks at this point. She rolled her eyes and walked off and then made fun of us to other employees that we wanted our money back and were impatient. The next thing we know we were all brought back teas that tasted horrible/ which is not what we ordered.We were given a receipt and were ignored by other staff to get our money back before we just decided to leave. The food was horribly cold and we decided to throw it away and eat somewhere else, wasting money and time in the process. I was fine throwing my food away anyway given the unsanitary conditions of the restaurant.Overall, this was the most disrespectful and careless customer service I have experienced, and probably the most dirty and unclean place I have ever seen. It makes me want to boycott McDonald’s for allowing franchises to look like this- it’s sad.
World’s slowest McDonald’s! Literally waited 45 minutes for fries and a burger! Ridiculous waste of time!
Probably one of the worst experiences I have ever had. No one was at the counter when I walked in. They were more worried about when there break was. They only made us order at the kiosk which barley worked. I waited 20 mins for a drink. JUST A
Atmosphere: 1
Food: 1
Service: 1
Ordered one sandwich and got something different
Atmosphere: 3
Food: 2
Service: 3
There mc double is good
Food: 5
Recommended dishes: French Fries, Mcdouble
Every time I stop at this one they mess something up, or they don’t know how to work the drive through. Since it’s been on Ladys Island it’s been under poor staffing or management. Not sure which one, but they are by far the worst McDonalds I’ve ever experienced. And this is not from one time …this is from years of giving this one another try: I now prefer to drive across town to the other one since they have a staff that knows what they are doing.
Always slow in the drive thru. My child asked for us to leave when we went inside to eat because staff was yelling and screaming. Sad.
Atmosphere: 1
Food: 3
Service: 1
If I can put zero stars I would, this place is trash every single time. Long wait times, orders always messed up, and terrible customer service. I wish it would just close down and let a different chain take its place
Atmosphere: 1
Food: 1
Service: 1
We actually got everything fresh and super hot for a change.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mcchicken, Pancake, Spicy Crispy Chicken Sandwich, Chicken Mcnuggets
Ordered 4 happy meals to go. There must be a french fry shortage. Very few french fries in 3 none in the forth. Check everything!
Ordered a big Mac meal LARGE and when we got to the window they said they were out of large cups so they gave us a medium,which is fair enough. But then I was told they could not adjust the price because all the drinks are the same price. So if I were to order just a drink,I can get a large for the price of a small?? I don't think they can match correctly. I feel as though I was ripped off. Not to mention the employee that RUDELY interrupted the girl that was helping us in the first place and carried with him this attitude,all over a minor price adjustment.....
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
The manager was rude.
DO NOT VISIT THIS LOCATION!!!We ordered on the inside kiosk, #648. The machine did not print a receipt ( no biggie) was our thought. We waited 20 mins with no food, my husband approached the counter as you could hear the Chaos from the employees. The disarray and unorganized staff. Now we are 35mins and still no food. The manager on duty has ZERO control of the store and the employees. We were told not to get upset as this location is also known to mess with your food. Needless to say, we left. We did not receive our food, an apology or an offer for a refund. Instead all we got from the staff and the manager was excuses on where our food was. We are now out $56.00. DO NOT GO HERE!!!
Service: 1
Couldn't give less than 1 star. Door said closed at 11pm. Google says closed at 11pm but doors locked and employees mopping ignoring customers. Not helping customers through drive through either.
Absolute worse experience of my life anytime I try to give this McDonald’s a chance they screw up the order or got rude people taking orders at drive thru. Most recent time they threw clump of ice into my food so everything was cold and wet by the time I got
Atmosphere: 1
Food: 2
Service: 1
This had to be the worst possible experience at any McDonald’s I have been to in the whole United States- no joke, and in my opinion, I don’t even feel this restaurant should be operating.I am from out-of-town and was traveling through. We stopped to order lunch. First, the restaurant waiting area was absolutely filthy; french fries were crushed on the floor from being walked on so much, the lids for tea containers were off (unsanitary), and there was trash or spilled drink residue in many places on the floor.I went to use the restroom and could not even access any utility because there was so much urine on the floor that I did not feel it was sanitary to even walk to it, not to mention the sink was leaky (water all over that area) and the hand sanitizers also appeared to be out. I was appalled by this. I literally went in the bathroom, saw its condition, and walked out. That’s never happened and I was truly disgusted.Afterwards, we got our order and it was put on the stand for picking up to-go orders. We had to tell the employee we needed drinks. We got to the drink dispenser and noticed they were out of ice, teas, and most sodas. We let the staff know and one lady disrespectfully told us they were out of everything and we could get water. We said we did not want water, others wanted soda and I wanted tea. So, she walks off mid-conversation and goes to get fries for other customers. We stood there for five minutes wondering what she was doing and the next thing we know, two other employees stood there talking about personal things leaving us standing there with no help, even though we asked continuously. We asked another employee where our drinks were and she said tea was brewing; I said only one of us wanted tea and we would just like our money back for drinks at this point. She rolled her eyes and walked off and then made fun of us to other employees that we wanted our money back and were impatient. The next thing we know we were all brought back teas that tasted horrible/ which is not what we ordered.We were given a receipt and were ignored by other staff to get our money back before we just decided to leave. The food was horribly cold and we decided to throw it away and eat somewhere else, wasting money and time in the process. I was fine throwing my food away anyway given the unsanitary conditions of the restaurant.Overall, this was the most disrespectful and careless customer service I have experienced, and probably the most dirty and unclean place I have ever seen. It makes me want to boycott McDonald’s for allowing franchises to look like this- it’s sad.
Atmosphere: 1
Food: 1
Service: 1