Stay AWAY!!! Koi has made our entire family sick. They now have a 'C' on the door. They don't learn their lessons and fix their problems.
Atmosphere: 1
Food: 1
Service: 1
Merritt Gregg
Pricey, but great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak, Shrimp Hibachi
Christina C.
This is my second time trying Koi as being new to the area. The first time was in person. The customer service was sub par and transactional. The food was okay. I figured we'd give them a second chance and do order out. The hibachi chicken is dry and has no flavor. I've had to re-cook my chicken in order to get my $40 moneys worth. Never again!
Michael Pridmore
My wife and I have eaten inside a few times. They are always very accommodating and attentive. Food is very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
joseyemilyjo
Delicious food. Been to multiple sushi restaurants and this is my favorite. Waitress has recognized me and always knows what I’m going to order. I recommend the Philadelphia Roll and the Shrimp Tempura Roll. Overall nice atmosphere, wonderful service, and tasty food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Roll
Addie Nerone
I am very ashamed for this to be located in my home town of Chapin! My poor child went into this restaurant to pick up her food and being a young forgetful child she accidentally left my debit card and was not stopped on the way out of the restaurant by any of the staff. After an hour my daughter realized her mistake she made and rushed back to the shame we call this establishment to retrieve the debit card. She was greeted by a very sad human who clearly was in a terrible mood. My daughter asked if they had her debit card and this women with all her might slammed the card down on the counter almost breaking it with her fury. Then walked away with a cloud of smoke shooting out of her ears! I am appalled that it is acceptable to treat someone this way in this establishment and we will not be coming back here again! #bekind #bebetter #gameface
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: A8 Chicken Yakitori
Tropical7
Sushi hidden gem. Lots of to go orders. We are in for lunch. They have booths, tables and sushi bar. Quick lunch, great pick 2 sushi lunch price ($8.95), includes a salad with ginger dressing. Can also order sushi rolls from main menu. We were satisfied. Staff was friendly and quick service. LA Roll, also yum yum sauce with Philadelphia Roll and Spicy Tuna Roll.
tsmutylo
Chef is fast at preparing the food for us. Server is fast at bringing us our reciept ?
Atmosphere: 3
Food: 5
Service: 5
Racheal Smith
Went there with my family an was very unsatisfied. The fried rice was not fried rice just brown rice without any veggies... the broccoli felt like it wasn't even cooked... general chicken i got was very orangey... looked an tasted like something from the Publix next door... waitress was very rude and uninviting..... had her kid working (which is no issuee for me ahahahha) but he was also very rude just stared at us the whole dinner... def don't be back
Atmosphere: 1
Food: 1
Service: 1
Jessica Lee
Worst experience. Fried rice was plan as can be, veggies were undercooked. Wonton soup was bland and the wontons were so thick and gross. The server stared at me the whole time and made sure to make me feel uncomfortable. Her kids were staring at my family too it was really weird. U could hear a pin drop and cut the tension with a knife. The food seemed like it came from the grocery store next doors frozen food section. And zero customer service.
Food was good and service was great. Close location and clean. Would visit again.
Atmosphere: 4
Food: 4
Service: 5
Nick Childs
Slow service and food was missing stuff. Staff didn't really seem like they cared.
Atmosphere: 2
Food: 3
Service: 2
Cheyenne Altig
Glad I tried it, probably won’t be back. Got the hibachi chicken with miso soup and the sushi sampler.. the rice was plain white minute rice with absolutely no flavor. The chicken and vegetables had no taste to them, and the vegetables were barely sautéed. The miso soup tasted like someone just dumped boiling water into the cup and dropped a chicken bouillon cube in there and added some bay leaf and some teeny tiny chunks of tofu in it. The sushi sampler was 6 pieces of sushi, 2 of each of three different kinds.. which was disappointing for the price. It was edible, so I ate it. I was very disappointed for the price we paid.
Atmosphere: 1
Food: 2
Service: 1
Ashley W.
This is a hidden gem in Chapin. Really great and fresh food. The service is quick and efficient. The tables are not close together and I like to take my son here for sushi dates.
Kristopher Davenport
Great food. Have been here twice nice. Good customer service! And good hot food!
Stay AWAY!!! Koi has made our entire family sick. They now have a 'C' on the door. They don't learn their lessons and fix their problems.
Atmosphere: 1
Food: 1
Service: 1
Pricey, but great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak, Shrimp Hibachi
This is my second time trying Koi as being new to the area. The first time was in person. The customer service was sub par and transactional. The food was okay. I figured we'd give them a second chance and do order out. The hibachi chicken is dry and has no flavor. I've had to re-cook my chicken in order to get my $40 moneys worth. Never again!
My wife and I have eaten inside a few times. They are always very accommodating and attentive. Food is very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Delicious food. Been to multiple sushi restaurants and this is my favorite. Waitress has recognized me and always knows what I’m going to order. I recommend the Philadelphia Roll and the Shrimp Tempura Roll. Overall nice atmosphere, wonderful service, and tasty food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Roll
I am very ashamed for this to be located in my home town of Chapin! My poor child went into this restaurant to pick up her food and being a young forgetful child she accidentally left my debit card and was not stopped on the way out of the restaurant by any of the staff. After an hour my daughter realized her mistake she made and rushed back to the shame we call this establishment to retrieve the debit card. She was greeted by a very sad human who clearly was in a terrible mood. My daughter asked if they had her debit card and this women with all her might slammed the card down on the counter almost breaking it with her fury. Then walked away with a cloud of smoke shooting out of her ears! I am appalled that it is acceptable to treat someone this way in this establishment and we will not be coming back here again! #bekind #bebetter #gameface
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: A8 Chicken Yakitori
Sushi hidden gem. Lots of to go orders. We are in for lunch. They have booths, tables and sushi bar. Quick lunch, great pick 2 sushi lunch price ($8.95), includes a salad with ginger dressing. Can also order sushi rolls from main menu. We were satisfied. Staff was friendly and quick service. LA Roll, also yum yum sauce with Philadelphia Roll and Spicy Tuna Roll.
Chef is fast at preparing the food for us. Server is fast at bringing us our reciept ?
Atmosphere: 3
Food: 5
Service: 5
Went there with my family an was very unsatisfied. The fried rice was not fried rice just brown rice without any veggies... the broccoli felt like it wasn't even cooked... general chicken i got was very orangey... looked an tasted like something from the Publix next door... waitress was very rude and uninviting..... had her kid working (which is no issuee for me ahahahha) but he was also very rude just stared at us the whole dinner... def don't be back
Atmosphere: 1
Food: 1
Service: 1
Worst experience. Fried rice was plan as can be, veggies were undercooked. Wonton soup was bland and the wontons were so thick and gross. The server stared at me the whole time and made sure to make me feel uncomfortable. Her kids were staring at my family too it was really weird. U could hear a pin drop and cut the tension with a knife. The food seemed like it came from the grocery store next doors frozen food section. And zero customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was good and service was great. Close location and clean. Would visit again.
Atmosphere: 4
Food: 4
Service: 5
Slow service and food was missing stuff. Staff didn't really seem like they cared.
Atmosphere: 2
Food: 3
Service: 2
Glad I tried it, probably won’t be back. Got the hibachi chicken with miso soup and the sushi sampler.. the rice was plain white minute rice with absolutely no flavor. The chicken and vegetables had no taste to them, and the vegetables were barely sautéed. The miso soup tasted like someone just dumped boiling water into the cup and dropped a chicken bouillon cube in there and added some bay leaf and some teeny tiny chunks of tofu in it. The sushi sampler was 6 pieces of sushi, 2 of each of three different kinds.. which was disappointing for the price. It was edible, so I ate it. I was very disappointed for the price we paid.
Atmosphere: 1
Food: 2
Service: 1
This is a hidden gem in Chapin. Really great and fresh food. The service is quick and efficient. The tables are not close together and I like to take my son here for sushi dates.
Great food. Have been here twice nice. Good customer service! And good hot food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken L