Dunkin'

4727 Forest Dr, Columbia
(803) 787-1117

Recent Reviews

A Glz

Waited over 30 for a simple mobile order. I never got my order. I asked to cancel my order 4 times before the manager Shantell ever moved toward the register to do it and them said she couldn’t do it. I got no refund and no order.

Atmosphere: 1

Food: 1

Service: 1

Sharon Redmond

Got the bagle Bacon egg and cheese. Very dry sandwich. Not good. Threw it away.

Atmosphere: 3

Food: 2

Service: 4

Raba Estpp

Stopped by Dunkin’ Donuts to grab a

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donuts

Dion Richmond

My Doughnuts were fresh and the service was Awesome. This place has a Great variety. Won't be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Coffee Roll, Doughnut, Assorted Half Dozen or Dozen Donuts, Donuts

Kaston

Honestly don’t get how you close at 7 and run out of donuts at 10… like what do you guys even do? They didn’t have most of the donuts I wanted by 10. Maybe talk should start making donuts throughout the day.

Ralph Foster

They appeared to be short-handed. It took 20 minutes to get the Munchkins and box of Joe.

Atmosphere: 4

Food: 4

Service: 5

EAnnMarie Llanos

Always take forever to have the order ready and they never give the right order. They are always rude. Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Haley Bowden

Amazing place to go if you want your order wrong every single time! After about 15 days in a row of my order being wrong, I’m going to just drive a little further to a different location. Maybe instead of remodeling, the money should have been spent on training employees. But that’s okay, I understand how hard a medium iced coffee with caramel and cream and a bacon, egg and cheese bagel is. It’s a very complex order. Why should I expect caramel in my coffee or bacon on the bagel with an order that complex?

Andrew Strauss

This place gets smashed when I’m late to soccer games. Donuts are gorgeous and the coffee slaps with the best. Also the store front just got a facelift.

Kaye M

My order is always correct. The ladies who work here are always nice and friendly.

Atmosphere: 5

Food: 5

Service: 5

Ruby Phillips

Rude staff, the average to get your coffee is 30+ minutes through the drive-thru. If you go in you will get served quicker, but parking is a bear and staff will still treat you like an interruption of their day along with you have to make sure the coffee is what your ordered. When you go through the drive-thru you will sit there watching them make the inside customers coffees while your food & coffee sit on the counter. Today they made 12 other cups of coffee before handing me my order that was completed & waiting. 2 out of 3 times your coffee will be wrong & they will argue with you when you say it's not correct. Such as Pumpkin vs French Vanilla. The retention @ this establishment is horrible, so, at some point the owners have to take some responsibility as well. All in all worth a trip 2 miles down the road for newly opened Seven Brew. They greeted with smiles, and I was in & out in less than 5 minutes.

Atmosphere: 1

Food: 1

Service: 1

Michael Smoot

Love it here, people are friendly and polite with great customers serviceKid-friendliness: Make it fun and colorful with the donuts

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Scone, English Muffin, Bacon Egg and Cheese, Hash Browns, Croissant, Hot Chocolate and Sausage and Cheese Sandwich, Muffins, Egg and Cheese, Sausage Biscuit, Grilled Cheese, Donuts, Assorted Half Dozen or Dozen Donuts, Bagels

Terri Gordon

Love it here, people are friendly and polite with great customers serviceKid-friendliness: Make it fun and colorful with the donuts

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Scone, English Muffin, Bacon Egg and Cheese, Hash Browns, Croissant, Hot Chocolate and Sausage and Cheese Sandwich, Muffins, Egg and Cheese, Sausage Biscuit, Grilled Cheese, Donuts, Assorted Half Dozen or Dozen Donuts

Jeff Paxton

First it was there stupid covid rules and now they have cut there donut variety in half eliminating all of my favorites. If you are a walk in customer you will get 0 help. I'm so done with Dunkin.

desereé viola

I’m not a coffee drinker so I always get a refresher. Im not understanding how I order the same exact drink all the time and each time it’s made different. Different taste and different color. Then I kindly ask them to remake it and there’s attitude and it’s still not made right. I never had these problems with the previous employees.

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