Would give zero stars. Sunday at 4:41, I walk in to eat with my son and get told they have a catering order to fill and won’t take any orders for an hour and a half. What a joke, close the store, don’t have people waste their time, be told to wait a minute, then be told you’re not taking orders. Will NEVER come back here again, speaks volumes to the quality or workers and who is running the store. Ridiculous, and we will never eat at one of these locations again. Close the store if your workers do not want business, do not waste peoples time.
I just had the worst experience at this restaurant of all the time me and my family has been going to this restaurant. The lady behind the counter was the most unprofessional person there. She forced us to get take out when we wanted to eat there and we took are food we went to seat down and she yelled at us that we couldn't eat there and that it was closed and told us to leave. She made us feel like we shouldn't be in that restaurant. My family is so upset that they couldn't eat before leaving town to go back home.
Atmosphere: 1
Service: 1
Juliet
Had a lovely late lunch/early dinner dine-in experience at Fazoli's. I couldn't decide on just one thing, so I ordered the oven-baked classic sampler (includes spaghetti, alfredo, and lasagna) and found all of it to be great. The breadsticks in particular were phenomenal. They definitely blow any other restaurant's breadsticks out of the water.However, what really made this dining experience stand out to me was the customer service. Despite being a casual chain, I had some of the best service at this Fazoli's that I've had at ANY restaurant in a very, very long time. Tim, the employee who assisted us, was incredibly helpful, friendly, and polite, and went above and beyond in making sure that we had everything we needed. I can definitely recommend this establishment based on the quality service alone.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fettuccine Alfredo
heather haselden
Tim is your star player. Service was awesome. Experience great. Will definitely be back!
Hot, fresh and extra cheese..........That's what we offer at our Two Notch Road location. Dining room is open until 9pm and our drive through is open till 10:30pm for some late night delight food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine Alfredo, Chicken Alfredo Pasta, Baked Spaghetti with Meatballs, With Meatballs, Fettuccine, Pepperoni Pizza, Wings, Cheesecake, Baked Spaghetti, Cheesy Double-Stack Lasagna, Small Spaghetti with Meatballs, Breadstick, Meatball Sub, Baked Ziti with Sausage, Chicken Wings
Gghhcg Fghghihj
I came and sat down earlier today and the food was great , But the best part was my waiter Tim . He made my family feel right at home and had 1st class customers service .
Atmosphere: 5
Food: 5
Service: 5
Edward Bright
5096 at ths location is off the hook
Atmosphere: 5
Food: 5
Service: 5
Mikaela Johnson
Excellent service, food was delicious, and the restaurant was clean!
I came in not knowing exactly what I had a taste for and Tim made some suggestions and got my food to me hot and fast. I appreciate customer service and it should be highlighted hence the review.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti
Traci Talbot
Just very bad food. 1st and last time trying.
Atmosphere: 1
Food: 2
Service: 2
Kameron ALSTON (Foodie Lady Kam)
I ordered baked spaghetti for a family member, and they enjoyed their food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti, Breadstick
Juan Gomez
Got take out. Girlfriend picked up.Employees were rude and unpleasant.Shouldve check the bag too before leaving because i ordered two slices and only got one.I Live on the other-side of town so i tried calling for a refund. Had to call 4 times before anyone answered.Then got told i had to drive all the way back out to pick up my two slices because they refused to refund or give me partial credit on my card.Bad experience for a first customer. Do better.Definitely wont come back. Definitely dont recommend.Dietary restrictions: Only one gluten free option
Atmosphere: 1
Food: 1
Service: 1
Christina Birtell
Wanted to stop at Fazolis. Online says open at 1030am. It is 11am and no one is here. Doors closed... no one answers the phone. Going to eat somewhere else! I don't see any signs saying closed down or anything... very disappointed!
10 stars for service!!!
Atmosphere: 5
Food: 5
Service: 5
Would give zero stars. Sunday at 4:41, I walk in to eat with my son and get told they have a catering order to fill and won’t take any orders for an hour and a half. What a joke, close the store, don’t have people waste their time, be told to wait a minute, then be told you’re not taking orders. Will NEVER come back here again, speaks volumes to the quality or workers and who is running the store. Ridiculous, and we will never eat at one of these locations again. Close the store if your workers do not want business, do not waste peoples time.
I missed this place. The food is as I remembered.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fettuccine Alfredo, Baked Spaghetti, Baked Lasagna
I just had the worst experience at this restaurant of all the time me and my family has been going to this restaurant. The lady behind the counter was the most unprofessional person there. She forced us to get take out when we wanted to eat there and we took are food we went to seat down and she yelled at us that we couldn't eat there and that it was closed and told us to leave. She made us feel like we shouldn't be in that restaurant. My family is so upset that they couldn't eat before leaving town to go back home.
Atmosphere: 1
Service: 1
Had a lovely late lunch/early dinner dine-in experience at Fazoli's. I couldn't decide on just one thing, so I ordered the oven-baked classic sampler (includes spaghetti, alfredo, and lasagna) and found all of it to be great. The breadsticks in particular were phenomenal. They definitely blow any other restaurant's breadsticks out of the water.However, what really made this dining experience stand out to me was the customer service. Despite being a casual chain, I had some of the best service at this Fazoli's that I've had at ANY restaurant in a very, very long time. Tim, the employee who assisted us, was incredibly helpful, friendly, and polite, and went above and beyond in making sure that we had everything we needed. I can definitely recommend this establishment based on the quality service alone.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fettuccine Alfredo
Tim is your star player. Service was awesome. Experience great. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine Alfredo, Baked Spaghetti
Hot, fresh and extra cheese..........That's what we offer at our Two Notch Road location. Dining room is open until 9pm and our drive through is open till 10:30pm for some late night delight food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine Alfredo, Chicken Alfredo Pasta, Baked Spaghetti with Meatballs, With Meatballs, Fettuccine, Pepperoni Pizza, Wings, Cheesecake, Baked Spaghetti, Cheesy Double-Stack Lasagna, Small Spaghetti with Meatballs, Breadstick, Meatball Sub, Baked Ziti with Sausage, Chicken Wings
I came and sat down earlier today and the food was great , But the best part was my waiter Tim . He made my family feel right at home and had 1st class customers service .
Atmosphere: 5
Food: 5
Service: 5
5096 at ths location is off the hook
Atmosphere: 5
Food: 5
Service: 5
Excellent service, food was delicious, and the restaurant was clean!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came in not knowing exactly what I had a taste for and Tim made some suggestions and got my food to me hot and fast. I appreciate customer service and it should be highlighted hence the review.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti
Just very bad food. 1st and last time trying.
Atmosphere: 1
Food: 2
Service: 2
I ordered baked spaghetti for a family member, and they enjoyed their food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti, Breadstick
Got take out. Girlfriend picked up.Employees were rude and unpleasant.Shouldve check the bag too before leaving because i ordered two slices and only got one.I Live on the other-side of town so i tried calling for a refund. Had to call 4 times before anyone answered.Then got told i had to drive all the way back out to pick up my two slices because they refused to refund or give me partial credit on my card.Bad experience for a first customer. Do better.Definitely wont come back. Definitely dont recommend.Dietary restrictions: Only one gluten free option
Atmosphere: 1
Food: 1
Service: 1
Wanted to stop at Fazolis. Online says open at 1030am. It is 11am and no one is here. Doors closed... no one answers the phone. Going to eat somewhere else! I don't see any signs saying closed down or anything... very disappointed!