Gave me coke zero instead of regular. The portion of chicken was laughable compared to what ot used to be. There were literally about 5 bite size pieces on the plate. Went over to bourbon street and they probably put 4x the amount of chicken as sarku. A total rip off anymore.
Atmosphere: 1
Food: 1
Service: 1
Jamie
Ordered here for the first time.Was not happy with anything we got.The food was bland. The fried rice was just rice with soy sauce on it, the teriyaki chicken did not taste like teriyaki chicken.For the amount of $$ we spent, I'm pretty upset.I would not recommend.
Atmosphere: 3
Food: 1
Service: 2
Kad DUKS
I ordered from them today and the food was nasty, what a place my Goodness. If I can give a 0 this is 0 out of 5. Food was bland, don’t want to go there ever again. Spent a lot of money
Atmosphere: 1
Keri Wilson
Great as
Atmosphere: 5
Food: 5
Service: 5
WanderBread
Always good I get double teriyaki chicken. I've been eating here since was little good portions for the price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Desiree Hernandez
Terrible customer service. The lady with the mustache in there is very rude.
Atmosphere: 1
Food: 3
Service: 1
김태현
A decent steak bowl
Atmosphere: 4
Food: 4
Service: 4
John John
Walked up. No one in line. No one waiting for an order. 3 guys behind the counter. One guy was doing something and another guy was just holding a cup going back-and-forth. He said hello and I said hello back. And he kept holding that cup for the other guy not really doing anything. So I left and went to Bourbon St., Grill, where they were happy to serve me.
Service: 1
Alex Skinner
I don't know what I was thinking. Our dining party wanted sushi for lunch, especially salmon. I pulled into the parking lot of a mall to locate someplace close to us. Low and behold, there was a sushi place right inside the mall! I looked at their website. The sushi looked great. So we went in. It is definitely not a sushi restaurant. Seriously, how could I have made that mistake, considering that this was a chain restaurant in a mall? The friendly employees at this particular Sarku told me they only carried three types of sushi: California roll, chicken teriyaki roll, and shrimp tempura roll. Given those choices, we ended up getting Bento boxes. The Bento boxes were pretty decent, but the California rolls that came with them had dry, hard rice, a minuscule amount of crab, and no avocado at all that I could tell. For a chain fast food restaurant, it was great, but please. Take the sushi off the website. I felt like I had been lied to.
Recommended dishes: Chicken Bento Box, Beef and Shrimp Teriyaki
Alexandria Skinner
I don't know what I was thinking. Our dining party wanted sushi for lunch, especially salmon. I pulled into the parking lot of a mall to locate someplace close to us. Low and behold, there was a sushi place right inside the mall! I looked at their website. The sushi looked great. So we went in. It is definitely not a sushi restaurant. Seriously, how could I have made that mistake, considering that this was a chain restaurant in a mall? The friendly employees at this particular Sarku told me they only carried three types of sushi: California roll, chicken teriyaki roll, and shrimp tempura roll. Given those choices, we ended up getting Bento boxes. The Bento boxes were pretty decent, but the California rolls that came with them had dry, hard rice, a minuscule amount of crab, and no avocado at all that I could tell. For a chain fast food restaurant, it was great, but please. Take the sushi off the website. I felt like I had been lied to.
Recommended dishes: Chicken Bento Box, Beef and Shrimp Teriyaki
I stopped in the Mall today to see what new types of food places they had in the food court. I tried a sample of 2 different types of chicken from this 1 place, I think it was Thai, not sure though. Both samples tasted great! Because of the price I decided to go with this 1 instead. I got the Chicken, Shrimp, White Rice and Veggies. The workers their are fantastic employees! They know how to cook and know how to answer any questions. They even make drumming noises with thier cooking utensils; cooking or ?! Once I got what I ordered, went & sat down had not a problem at all, the only thing was my taste buds where still overwhelmed from the Thai food!! The food was still good and great, but I really think that they over cooked the rice, for the price! And it's like they say you only get what you pay for!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki
Ciera Grace
Everything was great! Food came out fast and tasted goodStaff was patient when we were orderingThis is our go-to mall restaurant and they haven’t let us down yet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki, Teriyaki Chicken and Shrimp
Kailen K
The bento box is
Atmosphere: 4
Food: 4
Service: 4
Bumples James Bumples
I just don't know what happened. This place used to be fantastic, but apparently they are riding the popularity wave and not caring about quality. I have gone 2-3 times recently. I even stood in an incredibly long line on a Sunday once. The food is just not as good as it used to be, and the people more or less don't care. It's wayyy overhyped and they definitely have drawn back on the portions compared to stuffed boxes you used to get. I ordered a soda and it was practically a sugary grenade, the lid was flooded and I was in a line trying to clean up my arm and all the soda spilled everywhere.Edit: just went again a year later, hoping maybe I had a bad day. Nope. Food is BLAND. No salt, veggies just taste crunchy with no flavor. Rice has no salt in it. Chicken tastes like water. At least my soda was filled properly and didn't explode this time.
Ajah Darville
Food was great, customer service is 10/10. Work are humorous and polite. It only took about 8 mins to receive my order.
Gave me coke zero instead of regular. The portion of chicken was laughable compared to what ot used to be. There were literally about 5 bite size pieces on the plate. Went over to bourbon street and they probably put 4x the amount of chicken as sarku. A total rip off anymore.
Atmosphere: 1
Food: 1
Service: 1
Ordered here for the first time.Was not happy with anything we got.The food was bland. The fried rice was just rice with soy sauce on it, the teriyaki chicken did not taste like teriyaki chicken.For the amount of $$ we spent, I'm pretty upset.I would not recommend.
Atmosphere: 3
Food: 1
Service: 2
I ordered from them today and the food was nasty, what a place my Goodness. If I can give a 0 this is 0 out of 5. Food was bland, don’t want to go there ever again. Spent a lot of money
Atmosphere: 1
Great as
Atmosphere: 5
Food: 5
Service: 5
Always good I get double teriyaki chicken. I've been eating here since was little good portions for the price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Terrible customer service. The lady with the mustache in there is very rude.
Atmosphere: 1
Food: 3
Service: 1
A decent steak bowl
Atmosphere: 4
Food: 4
Service: 4
Walked up. No one in line. No one waiting for an order. 3 guys behind the counter. One guy was doing something and another guy was just holding a cup going back-and-forth. He said hello and I said hello back. And he kept holding that cup for the other guy not really doing anything. So I left and went to Bourbon St., Grill, where they were happy to serve me.
Service: 1
I don't know what I was thinking. Our dining party wanted sushi for lunch, especially salmon. I pulled into the parking lot of a mall to locate someplace close to us. Low and behold, there was a sushi place right inside the mall! I looked at their website. The sushi looked great. So we went in. It is definitely not a sushi restaurant. Seriously, how could I have made that mistake, considering that this was a chain restaurant in a mall? The friendly employees at this particular Sarku told me they only carried three types of sushi: California roll, chicken teriyaki roll, and shrimp tempura roll. Given those choices, we ended up getting Bento boxes. The Bento boxes were pretty decent, but the California rolls that came with them had dry, hard rice, a minuscule amount of crab, and no avocado at all that I could tell. For a chain fast food restaurant, it was great, but please. Take the sushi off the website. I felt like I had been lied to.
Recommended dishes: Chicken Bento Box, Beef and Shrimp Teriyaki
I don't know what I was thinking. Our dining party wanted sushi for lunch, especially salmon. I pulled into the parking lot of a mall to locate someplace close to us. Low and behold, there was a sushi place right inside the mall! I looked at their website. The sushi looked great. So we went in. It is definitely not a sushi restaurant. Seriously, how could I have made that mistake, considering that this was a chain restaurant in a mall? The friendly employees at this particular Sarku told me they only carried three types of sushi: California roll, chicken teriyaki roll, and shrimp tempura roll. Given those choices, we ended up getting Bento boxes. The Bento boxes were pretty decent, but the California rolls that came with them had dry, hard rice, a minuscule amount of crab, and no avocado at all that I could tell. For a chain fast food restaurant, it was great, but please. Take the sushi off the website. I felt like I had been lied to.
Recommended dishes: Chicken Bento Box, Beef and Shrimp Teriyaki
Restaurantji Recommends
I stopped in the Mall today to see what new types of food places they had in the food court. I tried a sample of 2 different types of chicken from this 1 place, I think it was Thai, not sure though. Both samples tasted great! Because of the price I decided to go with this 1 instead. I got the Chicken, Shrimp, White Rice and Veggies. The workers their are fantastic employees! They know how to cook and know how to answer any questions. They even make drumming noises with thier cooking utensils; cooking or ?! Once I got what I ordered, went & sat down had not a problem at all, the only thing was my taste buds where still overwhelmed from the Thai food!! The food was still good and great, but I really think that they over cooked the rice, for the price! And it's like they say you only get what you pay for!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki
Everything was great! Food came out fast and tasted goodStaff was patient when we were orderingThis is our go-to mall restaurant and they haven’t let us down yet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Teriyaki, Teriyaki Chicken and Shrimp
The bento box is
Atmosphere: 4
Food: 4
Service: 4
I just don't know what happened. This place used to be fantastic, but apparently they are riding the popularity wave and not caring about quality. I have gone 2-3 times recently. I even stood in an incredibly long line on a Sunday once. The food is just not as good as it used to be, and the people more or less don't care. It's wayyy overhyped and they definitely have drawn back on the portions compared to stuffed boxes you used to get. I ordered a soda and it was practically a sugary grenade, the lid was flooded and I was in a line trying to clean up my arm and all the soda spilled everywhere.Edit: just went again a year later, hoping maybe I had a bad day. Nope. Food is BLAND. No salt, veggies just taste crunchy with no flavor. Rice has no salt in it. Chicken tastes like water. At least my soda was filled properly and didn't explode this time.
Food was great, customer service is 10/10. Work are humorous and polite. It only took about 8 mins to receive my order.