Ordered lunch today from here at 11:41 AM, we got our food at 1:15 PM. We're less than 5 miles from there. Freakisly slow if you ask me.
Food: 4
Service: 2
Kristina Marie
8/11/2023 Online food order submitted at 11:24am. Order received 11:26am. Order delivered 12:58pm. Totally UNACCEPTABLE. Order #20354997542256640. Complaint filed on Jimmy John's main website TWICE. I was emailed that the owner would be contacted about my issue. Today is almost SEVEN WEEKS later and I have not heard one word from the owner. Customer service is lacking at this establishment. Several of us at out office order many times per week from this particular Jimmy John's. It is normally fast delivery which is great since we only get a 30 minute lunch break. It is less than a mile from our office, so it should not take an hour and half to receive a sandwich. Correction: a SOGGY sandwich. I have been ordering from this Jimmy John's for almost 10 years since I've been working in Conway. This is only the second time this has happened. The other time was during the plandemic when they were short staffed. That, I understood. However, to complain on a corporate level, TWICE, and you don't even receive an apology from anyone? Our office staff will be rethinking our lunch plans from now on.
Atmosphere: 1
Food: 5
Service: 1
Steve Rosetto
Can't beat this place for a cold sub. Fast service and excellent food.
Atmosphere: 5
Food: 5
Service: 5
Elisa Hucks
Cashier had no personality...stood at register and she didn't acknowledge we were there....I've had my own business and I know what you go through and I will always feel customer service is always a plus...She would work for me about 1 day...Walked to register and never said, "May I help you"She just stood there looking down at register..I said are you ready....OMG...Is it that hard to be polite??? Stay home and let someone who wants to work have your job or get a better attitude...That's the problem....No O ne Wants to work...
Atmosphere: 5
Food: 5
Service: 1
Briggs McGee
Excellent associates. Always good food.wish there was one near my home in Camden SC!Parking: Plenty of parking. Easy for trucks to get in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Breast
Gary Blount
Friendly staff and good food, but a little slower than expected!
William S.
Price is out of line, raised prices and cut meat in sandwich, working in the area for a few years, used to be a good location. $16 for a 8" sub, chips and a soda. Was $11 and a good amount of meat.
David A Drye
Great food. Never disappointed.Always Freaky Fast...
Len Spinner
Very consistent food the service is excellent and fast
Atmosphere: 5
Food: 5
Service: 5
Tony G.
Ok!! So I order a regular sub.. told.. they can't cut in half and put different toppings! I wanted onions on my half, my granddaughter didn't!! I guess no sharing allowed for this sandwich place!! Subway does it, firehouse does it, Jersey mikes!! All better places! Ok Jimmy johns what are the choices of cheese... only provolone!! Ok just put ranch on it.... ohhh jimmy johns doesn't have ranch dressing!!! Lucky you are by a college.. otherwise you would be out of business In a heartbeat!!
The 8" roast beef and turkey Sub was ok, a little more expensive than a sub at publix which you can get a 12" cheaper and I find more delicious. Anyway give it a try you decide ?
Atmosphere: 3
Food: 3
Service: 3
Anthony Jones jr
Freaky fast my a$$ I waited over an hour for my one sandwich by the time I got it everything inside it was soup, mushy tomatoes, wilted lettuce, the onions might as well had been sauteed, and the bread was holding on by a thread all because skinny Andy milonakas with a ginger beard and his little sisters jeans on can't bring a sandwich 3 miles from the location of the store what a let down you guys
dino m.
Very clean establishment and the staff is amazing but the food not so much. You get what you pay for and that's not an option here. Sorry but Jersey Mike is my go to.
John Elkington
Been going for years. Always clean. Always fast, efficient service. We love their tuna salad.Parking: Parking is directly in front
Pat Watts
They have the best cold cut sandwiches, piled high with whatever meat and fixings you request, especially the Gargantuan which is our favorite. Customer service is always friendly.
Ordered lunch today from here at 11:41 AM, we got our food at 1:15 PM. We're less than 5 miles from there. Freakisly slow if you ask me.
Food: 4
Service: 2
8/11/2023 Online food order submitted at 11:24am. Order received 11:26am. Order delivered 12:58pm. Totally UNACCEPTABLE. Order #20354997542256640. Complaint filed on Jimmy John's main website TWICE. I was emailed that the owner would be contacted about my issue. Today is almost SEVEN WEEKS later and I have not heard one word from the owner. Customer service is lacking at this establishment. Several of us at out office order many times per week from this particular Jimmy John's. It is normally fast delivery which is great since we only get a 30 minute lunch break. It is less than a mile from our office, so it should not take an hour and half to receive a sandwich. Correction: a SOGGY sandwich. I have been ordering from this Jimmy John's for almost 10 years since I've been working in Conway. This is only the second time this has happened. The other time was during the plandemic when they were short staffed. That, I understood. However, to complain on a corporate level, TWICE, and you don't even receive an apology from anyone? Our office staff will be rethinking our lunch plans from now on.
Atmosphere: 1
Food: 5
Service: 1
Can't beat this place for a cold sub. Fast service and excellent food.
Atmosphere: 5
Food: 5
Service: 5
Cashier had no personality...stood at register and she didn't acknowledge we were there....I've had my own business and I know what you go through and I will always feel customer service is always a plus...She would work for me about 1 day...Walked to register and never said, "May I help you"She just stood there looking down at register..I said are you ready....OMG...Is it that hard to be polite??? Stay home and let someone who wants to work have your job or get a better attitude...That's the problem....No O ne Wants to work...
Atmosphere: 5
Food: 5
Service: 1
Excellent associates. Always good food.wish there was one near my home in Camden SC!Parking: Plenty of parking. Easy for trucks to get in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Breast
Friendly staff and good food, but a little slower than expected!
Price is out of line, raised prices and cut meat in sandwich, working in the area for a few years, used to be a good location. $16 for a 8" sub, chips and a soda. Was $11 and a good amount of meat.
Great food. Never disappointed.Always Freaky Fast...
Very consistent food the service is excellent and fast
Atmosphere: 5
Food: 5
Service: 5
Ok!! So I order a regular sub.. told.. they can't cut in half and put different toppings! I wanted onions on my half, my granddaughter didn't!! I guess no sharing allowed for this sandwich place!! Subway does it, firehouse does it, Jersey mikes!! All better places! Ok Jimmy johns what are the choices of cheese... only provolone!! Ok just put ranch on it.... ohhh jimmy johns doesn't have ranch dressing!!! Lucky you are by a college.. otherwise you would be out of business In a heartbeat!!
Restaurantji Recommends
The 8" roast beef and turkey Sub was ok, a little more expensive than a sub at publix which you can get a 12" cheaper and I find more delicious. Anyway give it a try you decide ?
Atmosphere: 3
Food: 3
Service: 3
Freaky fast my a$$ I waited over an hour for my one sandwich by the time I got it everything inside it was soup, mushy tomatoes, wilted lettuce, the onions might as well had been sauteed, and the bread was holding on by a thread all because skinny Andy milonakas with a ginger beard and his little sisters jeans on can't bring a sandwich 3 miles from the location of the store what a let down you guys
Very clean establishment and the staff is amazing but the food not so much. You get what you pay for and that's not an option here. Sorry but Jersey Mike is my go to.
Been going for years. Always clean. Always fast, efficient service. We love their tuna salad.Parking: Parking is directly in front
They have the best cold cut sandwiches, piled high with whatever meat and fixings you request, especially the Gargantuan which is our favorite. Customer service is always friendly.