Little Caesars Pizza

3231 W Palmetto St, Florence
(843) 702-2378

Recent Reviews

Karla Sturgeon

Good for the price. Drive through window sucks for diver and associate that is working.

Atmosphere: 1

Food: 4

Service: 3

Eric Daniels

I'm not sure what happened to customer service but there has been a noticeable decline. This entire experience was horrible. I wish I hadn't used the app and paid already. Please save your time and go to another pizza location.

Atmosphere: 1

Food: 3

Service: 1

Deborah Chandler

The cashier wasn’t pleasantThe pizza was hot, but lacking flavorParking: It’s an open parking lot

Atmosphere: 4

Food: 4

Service: 3

Mrs.Jacquetta S

Great food fast

Atmosphere: 5

Food: 5

Service: 5

Ana Caballero

Don't believe when I say. That your pizza is in the oven at 4:18 since I had to pick up my pizza at 4:30 and it wasn't until 4:57 .I'm Hispanic but that doesn't mean I speak English as the cashier assumed when she saw me (I heard her clearly when she said it )and didn't ask me what I needed, if the guy not asking I would keep waiting. I have always shopped there and this is the first time something like this has happened to me. even helped translate on one occasion

Atmosphere: 2

Food: 5

Service: 1

Ozie Little

Horrible Customer Service…lady in back have a really bad attitude when I was asking about the wait time for the pizza I was wanting!

Atmosphere: 1

Food: 1

Service: 1

Leahmarie Cottingham

Never have pizzas ready ever have to sit in line for ever then have to wait after paying for the pizza another ten minutes! It’s seriously ridiculous this place hasn’t had their business together for a while now! Sometimes you have to sit & wait 15 minutes or longer at the window before you are even acknowledged I know this from experience as I sat there watching her play on her phone ?

Atmosphere: 1

Food: 1

Service: 1

Chris Jackson

I came by dec 15 approx 1020pm the whole Crew was busy working. The store was clean and customer service was exceptional. Been a while since I experienced such a great service thank you shall God

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Erin Crowell

We ordered from here once a week, once every two weeks, on a fairly regular basis. The only unfortunate part of that is that we never have a consistent experience. Sometimes pizzas are delivered on time, fast, hot, fresh, and ready; and sometimes we get someone else’s order entirely and they never showed back up with ours. We have ordered through the app and then shown up to the store. When we were notified, our order was ready, only to have it not be ready and have to wait another 30 minutes. Sometimes they quote us 15 minutes, and by the time I get there 10 minutes later, it is already fresh hot and good to go.Tonight I had a completely different experience, that has colored my perception of the restaurant. I ordered a thin crust, cheese pizza with half pepperoni, and they charged me $11. When I questioned them about the surcharge because a thin crust, pepperoni and I thin crust, cheese, pizza are the same price, I was informed that if you didn’t know how to order it, right, don’t be surprised we’re charging you more. I guess, if this is how you want to receive it, order a pepperoni, half no pepperoni. The lack of customer service in this experience was so against everything I have ever experienced here, that I was really disappointed in the establishment.On another note, the prices have steadily increased over the last couple years that I’ve been visiting this location. I would estimate that overtime. We are now paying 30% more for the same order. One of the best parts of little Caesars pizza is the price point, which makes it a good option and a night of the week. But they’re close to pricing themselves out of the demographic that supports them .

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Garlic Cheese Bread

Ashley Kennedy

The little boy came to the window he was definitely rude and not to mention he walked up to the window on his phone and stood there still on his phone before he even opened the window to take my order. took at least 5 mins before somebody else helped me and on top of that the little boy been talking smack in the back like I couldn’t hear him. Customer service trash!

Atmosphere: 1

Food: 5

Service: 1

Terrell Floyd

It is what it is. Cheap price and cheaply made. But still edible. Service has become horrible. And the wait is getting to be longer and longer.

Atmosphere: 1

Food: 4

Service: 1

Nahvah Benton

First things first,I was extremely hungry after traveling four hours on the road. I ordered a large cheese ? and bread sticks (simple right?) When I went to retrieve my order and the CSR repeated the order correctly so I didn't think to check it ( I should have) When I arrived at my in-laws house my fiance asked if I was ready to eat and of course I said yes (starving at this point) Then he said" ooooh Bae" I knew something was wrong. I came rushing into the kitchen to a box of pizza filled with pepperoni and a bag of cheese sticks(I ordered Bread sticks) and I'm Vegetarian and I don't eat Pepperoni at all! To make a long story short ,I went back to retrieve the right order and still came home with undone bread sticks that looked as if someone had mashed them with their hands. I don't usually do reviews because I work in customer service/hospitality so I understand everyone and everywhere are understaffed but the people that are there should still take pride in what they do especially due to the fact that Everything is "High as all get out" Please do better Little Caesars if you want to continue to have good customers return...

Atmosphere: 2

Food: 2

Service: 2

Heather Slian

Best pizza I've ate in a long time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Samantha Price

It usually takes a very long time to get your order especially if you do delivery from here, almost every time it’s an hour AFTER their estimated delivery time

Atmosphere: 3

Food: 5

Service: 2

Vu Mai

I ate my pizza in the parking lot . It was cold no melted cheese . I needed hot food sad pizza taste weird today change of staff

Atmosphere: 1

Food: 1

Service: 1

Load More