They are fast and have good deals. I like that they are always offering new items. I tried the fried shrimp and the were delicious. Cooked just right, I just wish they gave me a few more shrimp for the price. But I definitely recommend the food at Zaxbys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings & Things Meal, The Cobb Zalad, Salads, Veggie Egg Rolls
Felix
First time visiting this restaurant and was truly disappointed ???....my chicken wings looked like they belong to sparrows and the French fries looked like they were under the heat lamp all day....smh..
Madeline Schoolfield
It’s always something with the Zaxby’s. They either leave out stuff overcharge you or get your meal completely wrong. It’s become a running joke in our family about what Zaxby’s will mess up this time… if it wasn’t for the fact, their chicken fingers are decent we would probably never go
Atmosphere: 2
Food: 3
Service: 2
Joyce Watts
Good food and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries
shanna tuten
I just want to give a shout-out to the manager there today 01/02/2024 @1:28pm. She is rocking the store. She’s doing it all!
Atmosphere: 5
Food: 5
Service: 5
Leahmarie Cottingham
Always a great experience ‼️along with great
Atmosphere: 5
Food: 5
Service: 5
Angeline Rodriguez
Food was good but cold and not enough french fries! French fries were good!
Food: 3
Recommended dishes: Boneless Wings
Y.R. Gattison
Great ? tea.
StaceyMarie Sims
I’m not sure the young man’s name who took my order tonight and 1 time before but he was the MOST friendly and caring cashier I’ve ever come across at this Zaxbys. He’s such an awesome soul and I absolutely love his personality!!! He’s why we will keep coming back!!!
Atmosphere: 4
Food: 4
Service: 5
Jacqui Wilson
My son picked up an order that contained a kiddie finger snack, a cobb salad and a Zak meal. The kiddie meal did NOT HAVE THE snack, the Cobb salad had ONE STRIP OF BACON and NO CHICKEN AT ALL. But instead of going back out we tried to make it work. HOWEVER AS MY SON ATE HIS MEAL there was a HAIR IN THE FRIES!!!! My son didn't want to take it back but as I said to him, the other things we could deal with BUT having HAIR IN YOUR FOOD IS TOTALLY UNACCEPTABLE AND UNSANITARY! After much talking he FINALLY TOOK BACK ONLY HIS MEAL!!!! NOT THE OTHER THINGS THAT WERE WRONG!! JUST HIS MEAL!!! THE "MANAGER" RENEE WOULD NOT REFUND HIS MONEY BECAUSE SHE SAYS HE ATE HALF OF IT. WHAT THE HELL DOES THAT MEAN????!!!! THAT IS LITERALLY WHEN HE FOUND THE DAMN HAIR!!!!! NO ONE I KNOW WANTS FOOD BACK AFTER FINDNIG A HAIR!!!!! I MEAN ITS ALREADY SCARY ENOUGH EATING OUT BUT EATING FOOD AFTER YOU COMPLAIN OR TAKE SOMETHING BACK????!!!!! NOT WISE . SHE REFUSED TO GIVE HER " SUPERVISOR NAME BUT SAID IT WAS "SAM" THIS IS UNSANITARY!!!!! AND UNBELIEVABLE THAT SHE ACTUALLY REFUSED HIS REFUND!!!!! IM SURE HAD HE BEEN A WHITE MALE SHE WOULD HAVE BEEN HAPPY TO REFUND!ITS ABSOLUTELY UNREAL. HE COULD VERY WELL TAKEN ALL THE FOOD BACK BECAUSE THERE WAS SOMETHING WRONG WITH EACH ITEM HE ORDERED. BUT "RENEE " HAD THE THOUGHT PROCESS TO MAKE HIM SEEM DISHONEST IN SOME WAY?????WHO IS GOING TAKE TIME TO DO THAT???? HE HAD OTHER REASONS HE COULD HAVE AND SHOULD HAVE RETURNED THE ENTIRE ORDER!!! BUT THE HAIR WAS TOTALLY AND ABSOLUTELY UNACCEPTABLE!!!!!I HAVE BEEN TO THAT LOCATION AND HAVE WITNESSED ORDERS BEING REFUNDED BUT SHE TAKES ISSUE WITH HIM EATING WHAT SHE DEEMED AS HALF???????.ABSOLUTELY UNACCEPTABLE AND UNREAL! BECAUSE I ATE SOME OF THE SALAD WE KNEW WE WEREN'T GOING TO RETURN THAT BUT SHOULD HAVE ..THE DAMN CHICKEN IS WHAT MAKES THE SALAD WORTH EATING BUT IT HAD ONLY ONE STRIP OF BACK..ALL THE BACK PIECES OF LETTUCE WHICH AFTER I PICKED ALL THAT OUT THERE WAS HARDLY ANYTHING LEFT TO EAT....BUT " RENEE " QUESTIONS WHEN HE FOUND THE DAMN HAIR?????SHE WAS MORE CONCERNED ABOUT THAT THAN THE ACTUAL PROBLEM WHICH WAS THE HAIR ITSELF....ABSOLUTELY UNACCEPTABLE, UNSANITARY AND UNBELIEVABLE.HORRIBLE MANAGEMENT.AND THE AUDACITY TO REFUSE TO GIVE INFORMATION!!!!!WHILE AT THE ZAXBY ON IRBY LAST WEEK THERE WAS A LEAD OR SUPERVISOR WITH A RED PONYTAIL THAT HE/SHE WORE OUT OF THE BACK OF THE CAP, AS CUSTOMERS STOOD WAITING TO MAKE THEIR ORDERS THIS PERSON STARTED UNPACKING A BOX RIGHT AT THE COUNTER BEHIND WHERE ORDERS ARE MADE AND ORDERS ARE PICKED UP.. HE/SHE TOOK A CARBON DIVIDER OUT OF THE BOX AND SIMPLY THREW IT OVER THE COUNTER WHERE WE WERE STANDING!!!! HE/SHE DIDN'T LOOK BACK OR EVEN APOLOGIZE...IM SURE THESE THINGS CAN BE SEEN ON CAMERAS...THE FOLKS HAVE THE WORSE DAMN ATTITUDES TO BE HANDLING PEOPLE FOOD!!!!!!!!!!! THIS INCIDENT WAS LAST THURSDAY AT THE IRBY LOCATION BY THE FLORENCE BAPTIST TEMPLE!!!!!!THERE IS NO RESPECT OR DECENCY. WE HAVE NO IDEA WHAT IS ACTUALLY HAPPENING WITH OUR FOOD with these horrible individuals.
Didn’t go inside so I don’t know about atmosphere. I’m loving their chicken Parmesan fries!! Oh my!!
Atmosphere: 3
Food: 5
Service: 5
Ethan Wisnoski
Going to the one on 52 is my prefered one but sometimes i’m stuck going to this one. Not a
Atmosphere: 3
Food: 3
Service: 2
Tyler Tisdale
Fried. Chicken. Philly. ???
Food: 5
Service: 5
Connie Applewhite
Excellent service and drive thru is greatCourtesy is always used. Definitely shop here often
richard godfrey
We walked in the door at 8:10 pm. The food took a bit of time to be ready, maybe 15 min. We did dine in. There were two people inside eating. One car waiting at the window, one paying in the drive thru and 4 more behind it. On the plus side when we did get our food it was piping hot. Like temperature wise, almost too hot for compsumtion... glad we got drinks. The music (new country music) was a little loud. Maybe it was to drain out the kitchen staff. The ladies were very friendly and hospitable unlike our home store. Maybe it wouldn't hurt to play a random music station to adapt to the taste of all customers. Other than these small issues it was an overall good visit. I was extremely enthused as to how lit the parking lot was. Kudos to this particular store manager. ?P.S.I have an egg allergy and my wife has a gluten allergy. It sure would be nice for there to be vegan and gluten free options on the menu. These options might bring more customers in the door.
They are fast and have good deals. I like that they are always offering new items. I tried the fried shrimp and the were delicious. Cooked just right, I just wish they gave me a few more shrimp for the price. But I definitely recommend the food at Zaxbys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings & Things Meal, The Cobb Zalad, Salads, Veggie Egg Rolls
First time visiting this restaurant and was truly disappointed ???....my chicken wings looked like they belong to sparrows and the French fries looked like they were under the heat lamp all day....smh..
It’s always something with the Zaxby’s. They either leave out stuff overcharge you or get your meal completely wrong. It’s become a running joke in our family about what Zaxby’s will mess up this time… if it wasn’t for the fact, their chicken fingers are decent we would probably never go
Atmosphere: 2
Food: 3
Service: 2
Good food and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries
I just want to give a shout-out to the manager there today 01/02/2024 @1:28pm. She is rocking the store. She’s doing it all!
Atmosphere: 5
Food: 5
Service: 5
Always a great experience ‼️along with great
Atmosphere: 5
Food: 5
Service: 5
Food was good but cold and not enough french fries! French fries were good!
Food: 3
Recommended dishes: Boneless Wings
Great ? tea.
I’m not sure the young man’s name who took my order tonight and 1 time before but he was the MOST friendly and caring cashier I’ve ever come across at this Zaxbys. He’s such an awesome soul and I absolutely love his personality!!! He’s why we will keep coming back!!!
Atmosphere: 4
Food: 4
Service: 5
My son picked up an order that contained a kiddie finger snack, a cobb salad and a Zak meal. The kiddie meal did NOT HAVE THE snack, the Cobb salad had ONE STRIP OF BACON and NO CHICKEN AT ALL. But instead of going back out we tried to make it work. HOWEVER AS MY SON ATE HIS MEAL there was a HAIR IN THE FRIES!!!! My son didn't want to take it back but as I said to him, the other things we could deal with BUT having HAIR IN YOUR FOOD IS TOTALLY UNACCEPTABLE AND UNSANITARY! After much talking he FINALLY TOOK BACK ONLY HIS MEAL!!!! NOT THE OTHER THINGS THAT WERE WRONG!! JUST HIS MEAL!!! THE "MANAGER" RENEE WOULD NOT REFUND HIS MONEY BECAUSE SHE SAYS HE ATE HALF OF IT. WHAT THE HELL DOES THAT MEAN????!!!! THAT IS LITERALLY WHEN HE FOUND THE DAMN HAIR!!!!! NO ONE I KNOW WANTS FOOD BACK AFTER FINDNIG A HAIR!!!!! I MEAN ITS ALREADY SCARY ENOUGH EATING OUT BUT EATING FOOD AFTER YOU COMPLAIN OR TAKE SOMETHING BACK????!!!!! NOT WISE . SHE REFUSED TO GIVE HER " SUPERVISOR NAME BUT SAID IT WAS "SAM" THIS IS UNSANITARY!!!!! AND UNBELIEVABLE THAT SHE ACTUALLY REFUSED HIS REFUND!!!!! IM SURE HAD HE BEEN A WHITE MALE SHE WOULD HAVE BEEN HAPPY TO REFUND!ITS ABSOLUTELY UNREAL. HE COULD VERY WELL TAKEN ALL THE FOOD BACK BECAUSE THERE WAS SOMETHING WRONG WITH EACH ITEM HE ORDERED. BUT "RENEE " HAD THE THOUGHT PROCESS TO MAKE HIM SEEM DISHONEST IN SOME WAY?????WHO IS GOING TAKE TIME TO DO THAT???? HE HAD OTHER REASONS HE COULD HAVE AND SHOULD HAVE RETURNED THE ENTIRE ORDER!!! BUT THE HAIR WAS TOTALLY AND ABSOLUTELY UNACCEPTABLE!!!!!I HAVE BEEN TO THAT LOCATION AND HAVE WITNESSED ORDERS BEING REFUNDED BUT SHE TAKES ISSUE WITH HIM EATING WHAT SHE DEEMED AS HALF???????.ABSOLUTELY UNACCEPTABLE AND UNREAL! BECAUSE I ATE SOME OF THE SALAD WE KNEW WE WEREN'T GOING TO RETURN THAT BUT SHOULD HAVE ..THE DAMN CHICKEN IS WHAT MAKES THE SALAD WORTH EATING BUT IT HAD ONLY ONE STRIP OF BACK..ALL THE BACK PIECES OF LETTUCE WHICH AFTER I PICKED ALL THAT OUT THERE WAS HARDLY ANYTHING LEFT TO EAT....BUT " RENEE " QUESTIONS WHEN HE FOUND THE DAMN HAIR?????SHE WAS MORE CONCERNED ABOUT THAT THAN THE ACTUAL PROBLEM WHICH WAS THE HAIR ITSELF....ABSOLUTELY UNACCEPTABLE, UNSANITARY AND UNBELIEVABLE.HORRIBLE MANAGEMENT.AND THE AUDACITY TO REFUSE TO GIVE INFORMATION!!!!!WHILE AT THE ZAXBY ON IRBY LAST WEEK THERE WAS A LEAD OR SUPERVISOR WITH A RED PONYTAIL THAT HE/SHE WORE OUT OF THE BACK OF THE CAP, AS CUSTOMERS STOOD WAITING TO MAKE THEIR ORDERS THIS PERSON STARTED UNPACKING A BOX RIGHT AT THE COUNTER BEHIND WHERE ORDERS ARE MADE AND ORDERS ARE PICKED UP.. HE/SHE TOOK A CARBON DIVIDER OUT OF THE BOX AND SIMPLY THREW IT OVER THE COUNTER WHERE WE WERE STANDING!!!! HE/SHE DIDN'T LOOK BACK OR EVEN APOLOGIZE...IM SURE THESE THINGS CAN BE SEEN ON CAMERAS...THE FOLKS HAVE THE WORSE DAMN ATTITUDES TO BE HANDLING PEOPLE FOOD!!!!!!!!!!! THIS INCIDENT WAS LAST THURSDAY AT THE IRBY LOCATION BY THE FLORENCE BAPTIST TEMPLE!!!!!!THERE IS NO RESPECT OR DECENCY. WE HAVE NO IDEA WHAT IS ACTUALLY HAPPENING WITH OUR FOOD with these horrible individuals.
Food: 1
Service: 1
Restaurantji Recommends
Didn’t go inside so I don’t know about atmosphere. I’m loving their chicken Parmesan fries!! Oh my!!
Atmosphere: 3
Food: 5
Service: 5
Going to the one on 52 is my prefered one but sometimes i’m stuck going to this one. Not a
Atmosphere: 3
Food: 3
Service: 2
Fried. Chicken. Philly. ???
Food: 5
Service: 5
Excellent service and drive thru is greatCourtesy is always used. Definitely shop here often
We walked in the door at 8:10 pm. The food took a bit of time to be ready, maybe 15 min. We did dine in. There were two people inside eating. One car waiting at the window, one paying in the drive thru and 4 more behind it. On the plus side when we did get our food it was piping hot. Like temperature wise, almost too hot for compsumtion... glad we got drinks. The music (new country music) was a little loud. Maybe it was to drain out the kitchen staff. The ladies were very friendly and hospitable unlike our home store. Maybe it wouldn't hurt to play a random music station to adapt to the taste of all customers. Other than these small issues it was an overall good visit. I was extremely enthused as to how lit the parking lot was. Kudos to this particular store manager. ?P.S.I have an egg allergy and my wife has a gluten allergy. It sure would be nice for there to be vegan and gluten free options on the menu. These options might bring more customers in the door.
Atmosphere: 4
Food: 5
Service: 4