I’ve seen Jessica LeeAnn’s review and she is spot on how the manager is at this subway, so rude and acts like it’s your problem. So me and my mom typically go to this subway and we NEVER had any issues until 2 weeks ago, my mom was eating her sandwich and she pulled out a piece of hair with something that looked like gum attached to it, mind you that this wasn’t her hair color, she was disgusted and so was I, she called the Subway and the manager said to come back to the restaurant so she could see the evidence and so she could remake the sandwich, so we did, and I was the one to go in and show the manager because my mom can’t get around that good, I showed the manager and she kept saying that no one has that hair color during the time whoever made my mom’s sandwich, she was very insistent and acted like she didn’t believe me, she really didn’t want to remake the sandwich either but she only did it because she promised my mom, but instead of making a 12 inch (my mom’s original order) she makes a 6 inch instead which is really not fair when the original was 12 inches, afterwards, my mom decides to get a hold of corporate and thankfully they were so nice and the lady on the phone was able to give my mom a full refund on her sandwich which in my opinion is what the manager should of done in the first place. Anyways, we’re not coming here again, it’s unfortunate because we did like some of the other workers here but that manager is completely unprofessional, I hope she gets fired.
Service: 1
Jessica LeAnn
Do not go to this subway unless you want your sub made wrong and then when you call and go back, they act like you're the problem and never once apologize. I understand mistakes are made and a sub can be made incorrectly but what I do not understand is when they treat you like you're the problem and like they're doing you a favor by correcting their mistakes. I had to deal with Courtney as a "manager" and she never once apologized for making the sub wrong and shut the drive through windows on my face because I could not go inside to get a refund because my leg is broken and she had to do it through the drive through window. VERY UNPROFESSIONAL!!!!! If you're doing a mobile pickup or ordering through the drive through, do yourself a favor and go to a different subway!!!!
Atmosphere: 1
Food: 1
Service: 1
Theris Mcghee
Best subway ever especially fresh!
Atmosphere: 4
Food: 5
Service: 4
Karma Lucier
I kid you not this is the best subway I’ve been to. Clean environment, food is great, nice staffing, good carbonation ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 4
abby m
theres always this one guy who has dark hair nd is very rude i ordered 2x and every time hes working its wrong and when i ask him to remake it he catches a attitude.
James “Melech” Merriweather
Had more veggies than anything! Smh.
Atmosphere: 5
Food: 2
Service: 4
theredbeard opinion
Staff is friendly and helpful, not stingy with toppings. Nothing bad to say!Vegetarian options: They have veggies
Atmosphere: 3
Food: 4
Service: 4
Jodi Herrin
This is the best subway! Only once out of many trips here have they ever gotten a sub wrong. In fact, the sub artist actually told me how to order what I wanted to make it the most inexpensive for me. I usually only do drive thru, but have seen people inside. The Subway on Jefferson Davis hwy in Graniteville/Burnettown is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
Tonya Bellamy
The lady listened to exactly what we wanted and gave us exactly that very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Cookies, Italian Hero, Spicy Italian, All
Mckenzie Barriere
We go hear often as we live right by it. They have a drive thru which is very convenient. It is rather small. The staff is normally always friendly. Sometimes out of things.Kid-friendliness: Good priced kids meals.
I should have known what I was walking into when I saw I was the only black person in subway. I didn’t think too much of it because there were black people at the gas station next door. Anyway my experience was awful no one changed their gloves, meat was cold, very rude in their tone as if I was the problem. I ordered a Philly cheesesteak wrap with lettuce pickles cucumbers light onions and olives with chipotle sauce…. I got a sprinkle of everything and one scoop of meat spread out as if it was double meat…..Worst sandwich ever!!!!! I will never stop here again and I will definitely keep going to the subway on Robert Bell Pkwy because this one is not it for us. SHUT THIS PLACE DOWNThe girl at the gas station was sweet ?
Recommended dishes: Philly Cheese Steak
Pamla Kidd
2nd time in 4 days having to complain about this location. I go here 3 to 4 times a week because it's close to my office. After today I will no longer be Goin back. This is the 2nd salad I have gotten and it was rediculous. I asked for spinach, tomatoes, cucumbers, bell peppers, banana peppers, olives, cheese, dressing, and 2 scoops of tuna. Paying for double meat. Received salad and got back to my office and had little spinach with 2 tomatoes 3 cucumbers a dash of cheese and dressing. It was drenched in oil which I didn't ask for. I will be Going to a different location from now on.
Brenda G.
I would give no stars if possible it was raining so hard when I rolled my window down and ordered I got drenched. I pulled to the window waited 10 minutes. The girl comes to the window and says "what do you want?" I said I placed my order she says "I told you to wait and order."I said can I go ahead and order since you didn't hear me. She then says I can't leave the window open you need to ho back around and order or come inside. Remember it's pouring rain I just wanted to grab a sandwich and go home.
Dalton Corley
Love the restaurant when it’s open. Sign says 7:00am but here it is 8:37am and nobody insight or a note on the door
I’ve seen Jessica LeeAnn’s review and she is spot on how the manager is at this subway, so rude and acts like it’s your problem. So me and my mom typically go to this subway and we NEVER had any issues until 2 weeks ago, my mom was eating her sandwich and she pulled out a piece of hair with something that looked like gum attached to it, mind you that this wasn’t her hair color, she was disgusted and so was I, she called the Subway and the manager said to come back to the restaurant so she could see the evidence and so she could remake the sandwich, so we did, and I was the one to go in and show the manager because my mom can’t get around that good, I showed the manager and she kept saying that no one has that hair color during the time whoever made my mom’s sandwich, she was very insistent and acted like she didn’t believe me, she really didn’t want to remake the sandwich either but she only did it because she promised my mom, but instead of making a 12 inch (my mom’s original order) she makes a 6 inch instead which is really not fair when the original was 12 inches, afterwards, my mom decides to get a hold of corporate and thankfully they were so nice and the lady on the phone was able to give my mom a full refund on her sandwich which in my opinion is what the manager should of done in the first place. Anyways, we’re not coming here again, it’s unfortunate because we did like some of the other workers here but that manager is completely unprofessional, I hope she gets fired.
Service: 1
Do not go to this subway unless you want your sub made wrong and then when you call and go back, they act like you're the problem and never once apologize. I understand mistakes are made and a sub can be made incorrectly but what I do not understand is when they treat you like you're the problem and like they're doing you a favor by correcting their mistakes. I had to deal with Courtney as a "manager" and she never once apologized for making the sub wrong and shut the drive through windows on my face because I could not go inside to get a refund because my leg is broken and she had to do it through the drive through window. VERY UNPROFESSIONAL!!!!! If you're doing a mobile pickup or ordering through the drive through, do yourself a favor and go to a different subway!!!!
Atmosphere: 1
Food: 1
Service: 1
Best subway ever especially fresh!
Atmosphere: 4
Food: 5
Service: 4
I kid you not this is the best subway I’ve been to. Clean environment, food is great, nice staffing, good carbonation ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 4
theres always this one guy who has dark hair nd is very rude i ordered 2x and every time hes working its wrong and when i ask him to remake it he catches a attitude.
Had more veggies than anything! Smh.
Atmosphere: 5
Food: 2
Service: 4
Staff is friendly and helpful, not stingy with toppings. Nothing bad to say!Vegetarian options: They have veggies
Atmosphere: 3
Food: 4
Service: 4
This is the best subway! Only once out of many trips here have they ever gotten a sub wrong. In fact, the sub artist actually told me how to order what I wanted to make it the most inexpensive for me. I usually only do drive thru, but have seen people inside. The Subway on Jefferson Davis hwy in Graniteville/Burnettown is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
The lady listened to exactly what we wanted and gave us exactly that very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Cookies, Italian Hero, Spicy Italian, All
We go hear often as we live right by it. They have a drive thru which is very convenient. It is rather small. The staff is normally always friendly. Sometimes out of things.Kid-friendliness: Good priced kids meals.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies, Spicy Italian, Sweet Onion Chicken Teriyaki
Restaurantji Recommends
Great when I can use coupons
Atmosphere: 5
Food: 5
Service: 5
I should have known what I was walking into when I saw I was the only black person in subway. I didn’t think too much of it because there were black people at the gas station next door. Anyway my experience was awful no one changed their gloves, meat was cold, very rude in their tone as if I was the problem. I ordered a Philly cheesesteak wrap with lettuce pickles cucumbers light onions and olives with chipotle sauce…. I got a sprinkle of everything and one scoop of meat spread out as if it was double meat…..Worst sandwich ever!!!!! I will never stop here again and I will definitely keep going to the subway on Robert Bell Pkwy because this one is not it for us. SHUT THIS PLACE DOWNThe girl at the gas station was sweet ?
Recommended dishes: Philly Cheese Steak
2nd time in 4 days having to complain about this location. I go here 3 to 4 times a week because it's close to my office. After today I will no longer be Goin back. This is the 2nd salad I have gotten and it was rediculous. I asked for spinach, tomatoes, cucumbers, bell peppers, banana peppers, olives, cheese, dressing, and 2 scoops of tuna. Paying for double meat. Received salad and got back to my office and had little spinach with 2 tomatoes 3 cucumbers a dash of cheese and dressing. It was drenched in oil which I didn't ask for. I will be Going to a different location from now on.
I would give no stars if possible it was raining so hard when I rolled my window down and ordered I got drenched. I pulled to the window waited 10 minutes. The girl comes to the window and says "what do you want?" I said I placed my order she says "I told you to wait and order."I said can I go ahead and order since you didn't hear me. She then says I can't leave the window open you need to ho back around and order or come inside. Remember it's pouring rain I just wanted to grab a sandwich and go home.
Love the restaurant when it’s open. Sign says 7:00am but here it is 8:37am and nobody insight or a note on the door