Disgusting burgers are burnt with grill debris late night sweet tea always give me the runs the staff is consist of undertrain teenagers, i seen a guy one time while at drive thru window lick his fingers from the cheese cake that was on them while fixing a customer milkshake, how disgusting...beware of this place late
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Onion Rings
Sam Gartner
Usually decent but this time I got the compete wrong order!
Atmosphere: 3
Food: 4
Service: 2
Laura Greene
My son been sick for 4/5 days after eating here!! He’s in the hospital now
Kansas Belk
I’m really over it. Cookout use to be great! You could get great quantity and quality of food for a good price but now you barely get anything. The past few times I’ve had it my food was made wrong, and I was skimped out of my sides. This time I asked for a double burger with cheese,mayo,ketchup, and onions with cheese bites and onion rings. My burger had cheese and mayo on it and it was soaking wet and soggy in I don’t even know what. My partner got a burger with cheese bites and they gave him 3 cheese bites…. I don’t know what’s changed about their store but it’s not worth buying anymore.
Atmosphere: 1
Food: 2
Service: 1
Randy Hall
This place has a booth that's broken that my 2yr old granddaughter went to climb up on the seat and it collapsed and hit her in the head. We said to the person at the counter do you know there is a broken booth back there and her reply was yes and we said then why isn't it roped off and she just replied I don't know like it was no big deal. I'm here to tell you it is a big deal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: BBQ, Burger
Billee D. Williams
Burger didn't taste too grilled like andersonService was
Atmosphere: 5
Food: 3
Service: 5
Ebony Profit
Came there ordered a burger tray with with fries and a chicken quesadilla then another tray with chicken strips one plate was full of fries ONLY LIKE WHAT I PAID $18 FOR ONLY FRIES SMHORDER #1443Cashier TerricaTime 2:07amDec 24
Burger wasn't what I ordered, and the side of fries were extra
Atmosphere: 5
Food: 3
Service: 5
Christine Perry
Every time we come the burger is made incorrectly. They take the order right but whoever is responsible for making the order isn’t reading the ticket properly. Service was friendly and fast. BUT EVERY SINGLE table was dirty. Trash can was filthy, floor was sticky. Condiment/drink area was dirty and sticky. They were out of almost every condiment and napkins were stuffed in a drawer. Burgers are good; great price but management/corporate obviously doesn’t care about cleanliness
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Burger
Jamie Owens
Ordered cheese bites as a side and got 2 cheese bites. Terrible service and rude cashiers. If you’re employed do good at your job or don’t work at
Atmosphere: 1
Food: 1
Service: 1
Susan Johnson
We spent over 80 dollars there and they wouldn't even give us one extra bag! Very rude!
Atmosphere: 1
Food: 3
Service: 1
samantha bartole
we made our order very clear. cashier called it back to us as well, correctly. when we got our food 95% of our order was incorrect. i ordered a chicken strip tray with nuggets and fries on the side. instead i got chicken strips, cheese balls(i don’t remember what they’re actually called there on the menu) and a random wrap. we won’t be coming back here again. this isn’t the first time we’ve had this issue, in fact, half the time this occurs while ordering there.
Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Hushpuppies Dine in: Yes Outdoor seating: No Takeout: Yes Delivery: No
Great burger!!!! Nothing like some other fast food places. They have great sides too
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheese Fries, Cookout Burger, Chicken Quesadilla, Slaw, Burger
Ordered at 1:22pm and it's 1:58 pm and still waiting on food
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Onion Rings, Chicken Strips, Burger
Disgusting burgers are burnt with grill debris late night sweet tea always give me the runs the staff is consist of undertrain teenagers, i seen a guy one time while at drive thru window lick his fingers from the cheese cake that was on them while fixing a customer milkshake, how disgusting...beware of this place late
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Onion Rings
Usually decent but this time I got the compete wrong order!
Atmosphere: 3
Food: 4
Service: 2
My son been sick for 4/5 days after eating here!! He’s in the hospital now
I’m really over it. Cookout use to be great! You could get great quantity and quality of food for a good price but now you barely get anything. The past few times I’ve had it my food was made wrong, and I was skimped out of my sides. This time I asked for a double burger with cheese,mayo,ketchup, and onions with cheese bites and onion rings. My burger had cheese and mayo on it and it was soaking wet and soggy in I don’t even know what. My partner got a burger with cheese bites and they gave him 3 cheese bites…. I don’t know what’s changed about their store but it’s not worth buying anymore.
Atmosphere: 1
Food: 2
Service: 1
This place has a booth that's broken that my 2yr old granddaughter went to climb up on the seat and it collapsed and hit her in the head. We said to the person at the counter do you know there is a broken booth back there and her reply was yes and we said then why isn't it roped off and she just replied I don't know like it was no big deal. I'm here to tell you it is a big deal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: BBQ, Burger
Burger didn't taste too grilled like andersonService was
Atmosphere: 5
Food: 3
Service: 5
Came there ordered a burger tray with with fries and a chicken quesadilla then another tray with chicken strips one plate was full of fries ONLY LIKE WHAT I PAID $18 FOR ONLY FRIES SMHORDER #1443Cashier TerricaTime 2:07amDec 24
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Burger wasn't what I ordered, and the side of fries were extra
Atmosphere: 5
Food: 3
Service: 5
Every time we come the burger is made incorrectly. They take the order right but whoever is responsible for making the order isn’t reading the ticket properly. Service was friendly and fast. BUT EVERY SINGLE table was dirty. Trash can was filthy, floor was sticky. Condiment/drink area was dirty and sticky. They were out of almost every condiment and napkins were stuffed in a drawer. Burgers are good; great price but management/corporate obviously doesn’t care about cleanliness
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Burger
Ordered cheese bites as a side and got 2 cheese bites. Terrible service and rude cashiers. If you’re employed do good at your job or don’t work at
Atmosphere: 1
Food: 1
Service: 1
We spent over 80 dollars there and they wouldn't even give us one extra bag! Very rude!
Atmosphere: 1
Food: 3
Service: 1
we made our order very clear. cashier called it back to us as well, correctly. when we got our food 95% of our order was incorrect. i ordered a chicken strip tray with nuggets and fries on the side. instead i got chicken strips, cheese balls(i don’t remember what they’re actually called there on the menu) and a random wrap. we won’t be coming back here again. this isn’t the first time we’ve had this issue, in fact, half the time this occurs while ordering there.
Atmosphere: 1
Food: 1
Service: 1