“Ate here for the first time last weekend. The waitress was very friendly and everything else was just average. Had to wait about 35 minutes for our food after we ordered, even though there were only 1 other table with customers and they were already eating. The food was pretty good but not great.“
“I ordered from them and I messed up my order.While I wasn't able to get them in time to change the order, I must commend them on not just the food but on the customer service.I had called back and had to hang up.Sierra, the wonderful human bei g whom answered the phone originally, had to place me on hold. I wound up hanging up as I realized I called the wrong place: well I thought.While I did call the correct location, it was a simple.misunderstanding.What she did next is what every customer service industry she do and learn from Sierra.She not only went back to caller I.D. to call me back, she apologized for the mishap.Fact is, this society has a serious detriment in terms of service and accountability. I can wholeheartedly attest to that wholesome accountability of herself and the unnecessary apologetic attitude from Sierra.Well done. I hope your employer sees the value in your hard work and responsibility as well as accountability.Great job!“