Shug's Steakhouse

2404 Kelleytown Rd, Hartsville
(843) 383-3747

Recent Reviews

Charles DuRant

Always good. I'm glad that they still had some prime rib. When they don't there's still plenty of good food to choose from. I recommend the pork chop for one.

Atmosphere: 5

Food: 5

Service: 5

Buddy Cole

The food there is amazing. Service is fast. Great atmosphere. Highly recommended.Parking: Small parking lot for such big crowd. But there is parking across the street at another building that's closed at night.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger Steak with Asparagus, Nachos, Shug's Honey Butter Croissants, Chicken Wings, Spicy Crunch Roll, Firecracker Shrimp, Hamburger Steak, Salads, Shug Burger with American Cheese, Blackened Pork Chops, House Salad, California Roll, Honey Butter Croissant, Shrimp and Grits, Chicken Carne and Grits

Rob Thompson

First off pass on the brisket platter it not a platter it is 3 slices of brisket for 17 bucks, as I look across the table to my wife that got the steak she got I new I had made the wrong decision.

Atmosphere: 3

Food: 4

Service: 4

Mike Bower

Great experience, great food.

Atmosphere: 5

Food: 5

Service: 5

78 Bronco

Great steaks and sushi!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shug's Honey Butter Croissants, Spicy Crunch Roll

Toye Howle

Great night great food and

Atmosphere: 5

Food: 5

Service: 5

Acid Frogg

A nice restaurant, but the service was horrible. Did not get refills, hostess were not attentive to the group's (of 20 people) needs, food came out at different time, meaning that some people were eating while others were not. I can go on, but basically a nice restaurant, but they really either need to hire more servers or better train the ones that they have.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Chicken Wings, Salads

Ashton Jones

Definitely a great place to eat! The service was amazing and the food was great.

Atmosphere: 5

Food: 5

Service: 5

KellyJo Sefcik

Loved the rusticatmosphere. We were seated immediately upon entering, and our waitress was attentive. My steak tips were delicious, and my hubby enjoyed his brisket and scalloped potatoes. Too full for dessert. Definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shug's Honey Butter Croissants, Salads

Angie Hilton

The chicken and steak was delicious. Wonderful baked potatoes. Cupcakes are delicious. The croissants was absolutely to die for.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shug's Honey Butter Croissants, Salads

Ro Pringle

This is our favorite spot in Hartsville.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shug's Honey Butter Croissants, Chicken Wings, Hamburger Steak, Salads

Christoper Steen

My wife's steak was over and had a strange taste. They did take it off the bill. Everything else was good, except our waiter disappeared for extended periods.

Atmosphere: 4

Food: 3

Service: 2

Ed Yarborough

The steak had no taste and was room temperature when it got to the table. The chicken tenders were overcooked and dry. The salad lettuce was stale with brown edges.No planning on ever going back.

Atmosphere: 2

Food: 3

Service: 3

Maureen Murphy

Called in an order to go. The food was great. The wait time was fine. However ..while waiting I found it very uncomfortable listening to the front desk people bash others that worked there. It was inappropriate and very rude especially in front of customers.

Atmosphere: 3

Food: 5

Service: 3

Norman Meagley

Well I called a day ahead to make a reservation was told by the manager that none taken unless it’s a party of eight or more. I asked him what’s a good time he said I believe 5:30 to 6:30 he said it quite a down around then. Know mind you you my first time there went there on a recommendation from a fellow worker. So we got there Sure it was roughly around 5:30 ish the parking lot was jam packed. I parked my mom went in I soon followed was told at the front desk 1 hour 45 minute wait. There told us that the bar table were ditsy come first serve. So we walked to the bar area jam packed. Mom walked outside to one of the tents private party in the white one. The ppl that reserved the tent asked us to join them. So we did. Honestly the best part of the night very welcoming and just down to earth great ppl. I noticed that their food was coming sporadically when it should probably all come out on two trays at one time not five minutes for 35 minutes for the next 10 minutes for the next but anyway. They finally gave us menus we ordered beverages appetizer and entrées and Probably half an hour later our food all came out at one time. Moms shaved Shaved ribeye sandwich an fries warm at best. I ordered the blackened fish with Parmesan risotto and grilled asparagus was lick warm at best the sliced seared rare tune was to cold. It was almost like that is was made ahead time and plated and put in the fridge yo save time. That was good. My blackened mahi mahi with tomato cream sauce and Parmesan risotto which if I had to guess was a boxed product. Any chef with their weight who’s made risotto and I have because I do have a culinary arts degree in the green baking pastries knows that risotto is creamy it doesn’t stand up well sitting long and it’s not clumpy like pumped up rice but it was cold. When I mentioned it to my waitress She just kept saying well the plate was hot when I brought it out the plate was hot when I was brought it out but I’m sorry it was cold they offered a new one I said no because it would probably take too long and the look on her face was like that of discussed and OK moving on dismissive I guess and that did it right there for me the waitresses service lead needed a lot to be desired and be honest I probably won’t go back again. You know and that was fine that she didn’t make it they took it off the check and then when I said something to the management out front They were also dismissive and kind of you’re wasting our time and you know from being in the restaurant business for over 30 years you don’t treat customers like that you just don’t. And they were sitting another table next to us of 11 hood reservations at 6:30 they never sent 20 after seven and I did hear one of the gentleman at the end of the table say They’re making money but their customer service sucks so I don’t I don’t deal with bad customer service or bad waitresses or managers that don’t know what they’re doing and there’s no reason for it that place is not all that. And I was really looking forward to enjoying myself there Yeah I don’t think I’d try it again I don’t even think I would recommend it to anybody but you can’t tell people that South Carolina because they think buffet fried chicken and dry clumpy curd macaroni cheese is good and gravy out of a can is good and I hate to say that but that’s just the way it is . Just for you Thomas this is my opinion you don’t have to like my opinion you don’t have to agree with my opinion it is mine it’s not right nor is it wrong so let it beParking: The parking is a night mare

Atmosphere: 3

Food: 2

Service: 2

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