Applebee's Grill + Bar

1268 Hwy 9 Bypass W, Lancaster
(803) 286-7778

Recent Reviews

1 to BE Sunshine

Food was not worth the trip. Lesson learned. Poor customer service. But that was our experience. Yours may be different.

Food: 1

Service: 3

Lisa Gordon

We sat at the bar and had a few beverages and ordered our food to go. The bartender * Michael was super. Our drinks were delicious. We actually had a few extra rounds because they were delicious and the atmosphere was nice. Thank you Michael. We will return and hopefully Michael will be there when we do.

Atmosphere: 5

Food: 5

Service: 5

Bree Carter

I’ve never posted a bad review for anything but if I could put 0 stars I would. This is the 2nd time we have left before even receiving our food. We came in tonight me, my husband, and my 1 year old son. We waiting at least 15 minutes before she even took our drink order we placed our drink order and food order because we already knew what we wanted. Then about 5 or 10 minutes later she came back and said because the restaurant is busy they have stopped letting us take orders but your drinks will be out soon. We decided to just leave, it wasent even worth it. Mind you it wasent even that busy. There was maybe 10 tables at least. I have never left a bad review for anywhere. But this is the last time we will even attempt going here.

Atmosphere: 1

Food: 1

Service: 1

Fee11

I places an order for delivery today and some how it got switched to pick up! I have tried clicking the link sent to my phone to modify or cancel the order, that link is not working! I've tried calling SEVERAL times and the option is given to modify or cancel order, when you click that option a busy signal starts and when you push 3 to speak to someone a busy signal happens. There was no issue for the payment to go through though! I want my money back.It is now 6:00 and I have been calling since 11:15 AM. Still getting the busy signal when asked to speak to someone at the restaurant.

Service: 1

VIZOR

Alicia was our server.She was professional and courteous

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 6oz Steak with Garlic Greens and Garlic Mashed Potatoes, Bourbon Street Steak

Working Woman

Server kept forgetting things, wasn't all that busy. My boneless were cold, later found out the sauce I guess is in the fridge. Jello shots were bomb! That strawberry lemonade was gass too.. over all a strong 3

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Boneless Wings

Chad McManus

Don’t waste your money eating here at this location, steak was over cooked,the waitress never refilled our drinks (had to go get another waitress to fill them)the service there sucks and so does the food

Atmosphere: 1

Food: 1

Service: 1

Hunter Vaughn

Horrible it took them an hour and a half to bring out foods and drinks. And we asked three times for refills and they never brought them 2 of us left hungry.

Atmosphere: 2

Food: 2

Service: 1

Trenene Dinkins

Visited this location with my family and I was very disappointed. The drinks were lacking, the food was mediocre and two people in our party did not get their food until the rest of us were finished and we asked for it multiple times. Our waitress was sweet, but she was in training and doing the best she could. Her trainer didn’t bother checking on us at all. That was not a good training environment for her and the manager was not much help at all.

Atmosphere: 3

Food: 2

Service: 3

ruben

Wanted to wait to give it a benefit of a doubt but What a poor customer service it was! We waited a while for our food, my husband ordered a salad and it took an hour to get it! Omg! By the time our food got to us it was already getting cold. They need to do a better job or get better employees. Very disappointed!

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Menu

Solita McClurkin

We just left from here…. Was waiting on food for a hour and still didn’t receive it…..people came in after and sat in the bar and order after us and got food before us! The place wasnt even pack it! waitress and managers are terrible

Deborah Street

Great service and food and drinks great to

Atmosphere: 5

Food: 5

Service: 5

Patty Mills

Great service! Everyone is so friendly! We’ll be

Atmosphere: 5

Food: 5

Service: 5

Shannon Radzunas

Good dinner with family. Served the wrong dish, but they compensated well for the mistake.

Atmosphere: 4

Food: 4

Service: 5

Terry “Poppop” Usher

Have never seen such slow food service. Not usual for them. Won't be back.

Atmosphere: 1

Food: 1

Service: 1

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