I pay for extra sauce every time I order here and it's like the children that work there put no sauce for a joke! I'll start going back to pepperoni express. That my advice to who ever reads this. Pizza hut make plenty of money and they don't get good workers to respect the orders coming in. Just let Pizza hut go out of business people!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Jessica Johnson
Parking: Not bad parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Grace Elizabeth
A bunch of teenagers who are standing around vaping in the drive through when I go afternoon & ignore the drive through when I can get into it, if they’re not standing in it. The customer service is absolutely awful & incredibly rude. It’s only this pizza inn. They need to hire better people. Burnt pizza too. Watching workers eat in the back while ignoring the window & work. I called the store 20 mins before getting there and told me my food would be ready in 15, they never even put in my order. There’s a man in the back who’s practically carrying the store, only worker that works.
Atmosphere: 1
Food: 1
Service: 1
Bri cason
tried ordering a pizza and they’re out of small pizzas?? how is that even a thing when the pizzas are made in store.
Me
Awesome pizza! Delivery driver was great too.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
crystal jeter
I normally like Pizza Hut and I order often. I would first like to say I have been in customer service for 25+ years. Now I had been online (how I normally order) for around 30 mins trying to order and also use my points. The order would pick up the things I was paying for but not my items using the points. So I called explained that to the young lady. She asked someone and was told there was no way to change anything. So I told her I would continue to try online and I did another 20 mins. The order went through. I received my texts for tracking. I tracked and it did not have all my items. Only the items that I was paying for. I called again. I explained to another young lady and was told there was nothing she could do. I told her I wanted to cancel the order. The thing that I didn't get was if I am telling you my points have been taken. I have the online receipt and I paid almost $26 for the items I did order. Why couldn't you just apologize and make something happen. The points were used so it was free anyway. The last time I had an issue with this place the manager went above and beyond and handled it. But anyway I spend a lot of money with Pizza Hut but I am fine with Dominos now.
Food: 5
Service: 1
Bill Monroe
Pizza was ready on time, prepared as ordered. It looked and tasted great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Thaddeus Smalls
The young cashier wasn’t rotating with inside and drive thru,so I waited along with others in drive through for over 30
Atmosphere: 4
Food: 4
Service: 2
Kaja Hill
There delivery driver is the rudest person I have ever met he threw my receipt at my door and when you call to place and order he told me they don’t have medium or large pizza what are you guys selling then and it’s the same boy every time.
Bre Cortes
Great customer service and everything tasted fresh and the people working went above and beyond thank you guys for everything!
This is, without a doubt, the BEST “fast food” pizza joint in the area! Their consistency is what has me coming here time and time again and ditching rivals like Papa John’s, Marco’s and Dominoes Pizza for good. I know I’m always getting a great pizza made exactly the way I request it (I like mine with extra sauce & well done and most places fail to get the sauce right on a consistent basis and/or undercook the pizza). In the VERY slim chance they make a mistake (it’s rare!) they fix it within a reasonable time are completely professional. It’s clear they have quality control methods in place and I really appreciate that - props to the Manager. ? In a time when quality and service are lacking at most fast-food restaurants in the area, this Pizza Hut location GETS IT. Also, the large 3 topping carry-out deal is PHENOMENAL and the thin, flaky crust is the best!
My go to pizza spot for the last 3-4 years. I live about 10-15 mins away. I put in my mobile order. Drive out there immediately whether my order is ready or not (on the app) and my food is always ready when I get there.
Victoria Packett
Is less then 6 miles really to far to deliver a pizza or you guys gonna let dominoes out do you?
Shanta Taylor
Pizza is always hot and fresh! The staff is friendly and the store is clean.
Meg Shaw
Pizza Hut in Duncan/Moore area is always reliable and produces quality food. I also appreciate they take online orders within an hour of their closing time.
I pay for extra sauce every time I order here and it's like the children that work there put no sauce for a joke! I'll start going back to pepperoni express. That my advice to who ever reads this. Pizza hut make plenty of money and they don't get good workers to respect the orders coming in. Just let Pizza hut go out of business people!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Parking: Not bad parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
A bunch of teenagers who are standing around vaping in the drive through when I go afternoon & ignore the drive through when I can get into it, if they’re not standing in it. The customer service is absolutely awful & incredibly rude. It’s only this pizza inn. They need to hire better people. Burnt pizza too. Watching workers eat in the back while ignoring the window & work. I called the store 20 mins before getting there and told me my food would be ready in 15, they never even put in my order. There’s a man in the back who’s practically carrying the store, only worker that works.
Atmosphere: 1
Food: 1
Service: 1
tried ordering a pizza and they’re out of small pizzas?? how is that even a thing when the pizzas are made in store.
Awesome pizza! Delivery driver was great too.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
I normally like Pizza Hut and I order often. I would first like to say I have been in customer service for 25+ years. Now I had been online (how I normally order) for around 30 mins trying to order and also use my points. The order would pick up the things I was paying for but not my items using the points. So I called explained that to the young lady. She asked someone and was told there was no way to change anything. So I told her I would continue to try online and I did another 20 mins. The order went through. I received my texts for tracking. I tracked and it did not have all my items. Only the items that I was paying for. I called again. I explained to another young lady and was told there was nothing she could do. I told her I wanted to cancel the order. The thing that I didn't get was if I am telling you my points have been taken. I have the online receipt and I paid almost $26 for the items I did order. Why couldn't you just apologize and make something happen. The points were used so it was free anyway. The last time I had an issue with this place the manager went above and beyond and handled it. But anyway I spend a lot of money with Pizza Hut but I am fine with Dominos now.
Food: 5
Service: 1
Pizza was ready on time, prepared as ordered. It looked and tasted great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
The young cashier wasn’t rotating with inside and drive thru,so I waited along with others in drive through for over 30
Atmosphere: 4
Food: 4
Service: 2
There delivery driver is the rudest person I have ever met he threw my receipt at my door and when you call to place and order he told me they don’t have medium or large pizza what are you guys selling then and it’s the same boy every time.
Great customer service and everything tasted fresh and the people working went above and beyond thank you guys for everything!
Restaurantji Recommends
This is, without a doubt, the BEST “fast food” pizza joint in the area! Their consistency is what has me coming here time and time again and ditching rivals like Papa John’s, Marco’s and Dominoes Pizza for good. I know I’m always getting a great pizza made exactly the way I request it (I like mine with extra sauce & well done and most places fail to get the sauce right on a consistent basis and/or undercook the pizza). In the VERY slim chance they make a mistake (it’s rare!) they fix it within a reasonable time are completely professional. It’s clear they have quality control methods in place and I really appreciate that - props to the Manager. ? In a time when quality and service are lacking at most fast-food restaurants in the area, this Pizza Hut location GETS IT. Also, the large 3 topping carry-out deal is PHENOMENAL and the thin, flaky crust is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Marinara, Cheese Sticks
My go to pizza spot for the last 3-4 years. I live about 10-15 mins away. I put in my mobile order. Drive out there immediately whether my order is ready or not (on the app) and my food is always ready when I get there.
Is less then 6 miles really to far to deliver a pizza or you guys gonna let dominoes out do you?
Pizza is always hot and fresh! The staff is friendly and the store is clean.
Pizza Hut in Duncan/Moore area is always reliable and produces quality food. I also appreciate they take online orders within an hour of their closing time.