1267 Knox Ave, North Augusta
It was a chik-fil-a. It met expectations with no food poisoning or long wait. The order was correct.The workers were very polite and efficient and three tiers above the workers of any other national fast food chain. It was just like every chik-fil-a I've ever been to.
There's no dine in currently, only drive thru and delivery. It was very busy but their process works. Other fast food places should adopt their pretty much contactless service. Breakfast minis are delicious as always.
Very fast and friendly service. They really have the concept of fast food!
I love this place so much. I eat here at least 2 a week. Amazing staff. Food is always fresh and hot. They have the best chicken sandwiches I've ever had. 10/10 if you haven't eaten here you are missing OUT!!!
Food was excellent. Service was fast and friendly. Great location. You must try it!!
Great food Great employees fast service nothing but good to say !
Great service as always. You have the most amazing people working for you and also the best food.
Market fresh salad is amazing (minus the blue cheese). The spicy apple cider vinegar dressing is the perfect fit. Love it!!
Very delicious and their service is always excellent. They have some of the best mac n cheese i've ever had. Their chicken sandwiches and the chick fil a brand mayo is very, very good. 5 stars
Long line that moved fast as usual. Friendly staff and the order was right. Not much else you can ask for from a fast food restaurant. The chicken and fries were both good.
It's always great food and the service is impeccable.
My husband and I visited this location today. We waited in the drive thru line for approximately 10 minutes until an employee approached our vehicle and asked us to pull onto the side into "spot 2". She only pulled three cars out of line. We sat on the side for an additional ten minutes watching her struggle with the order for the car in "spot 1" as she ran back and forth into the restaurant. It was evident that she was not prepared to begin to work the drive thru line. Finally she comes to our line and I ask her "Why did you pull us out of line, the cars that were behind us have already gone through the line now. She responds, "I am sorry, they told me that I had to. It is suppose to make the line go faster". I told her, "Well, it did not. Instead we have been delayed further". She then goes on to say, "You are going to have to get back into the line anyway because I am having technical issues". Needless to say, we left. We had been pulled out of line to the side to be told that now we would have to go back to the back of the line that was to the road.I did call within 15 minutes of leaving and spoke with the manager, Allison. She seemed bothered and basically gave me the scripted line of "I am sorry that happened to you. That should not have happened to you" and then there was complete silence. She ended the conversation with, "Have a great rest of your day". As I stated, unbothered. Clearly, she missed my statement of "My husband and I left. We needed to place an order. You lost a customer". If this is the tone of the leadership, I can understand the actions of this employee... giving no regard to quality service.While I applaud the efforts of running an efficient, quick line; please do not lose sight of the importance of quality customer service. Today, however, you missed the mark on both. Let's face it, Chick-fil-A without their standard of customer service is just basic chicken and we can get that anywhere.Very disappointed in this visit.
Food and Lemonade are ALWAYS excellent BUT the multiple progression lines, whether drive thru ordering or curbside pickup are BEYOND ridiculous! There are either 4 or 5...completely around the building. The last 2 visits were slow and drawn out. It took 20 minutes to simply go from entering to exiting. It was not a mealtime. All I got was a lemonade! When will dining room be opened back up? I won't be back until it does.
Went to restaurant on 4/10/21 and ordered a Southwestern chicken salad with avocado lime dressing and a deluxe spicy chicken sandwich with pickles!! Went I got home no dressing and no lettuce or tomato on sandwich with one pickle! Need some one to make sure orders are correct!
Very efficient and everyone is always very pleasant and nice.All the other fast food places could use training from you!
1267 Knox Ave, North Augusta, SC 29841