The only Chic Fila that is consistently inconsistent. Last 3 trips were all their own separate issues.Last night's crew was very friendly and helpful, apologetic even. But when you set the bar high like CF does, you will be judged accordingly.
Donna Ivey
Slow service. Food was good.
cherri mcgill
I've never been to a dirty CFA. Tuesday 3pm. No napkins, ALL tables dirty, counters sticky on their side & customers side, floors had trash everywhere behind the line & dining room. Plenty of staff. Tenders tasted like they'd been refried in dirty grease. Definitely not used to this at CFA.
jasmin gaillard
Very polite staff and concerned about your needs. I've eaten her 4 times and they are always pleasant.
Taylor P.
I work at Chick-Fil-A so I know what the standards are. I went to go get my siblings food, and when I was in line, I noticed one of the employees wasn't wearing her nametag. Three of my siblings had ordered their food, and I went to another restaurant to get mine. I was there for about 7 minutes and when I came back, they still had not received their drinks including a milkshake. I wasn't able to ask the employee where their drinks were, because she did not have a name tag. She also was rude to my little sister.
Michelle W.
The food is okay but usually a hit and miss especially with the fries. The wait time is ridiculous especially recently. It seems very dysfunctional! I'm not entirely sure what is going on with that. It seems to be understaffed. Management needs to get a grip if there is any decent management present in this establishment. The employees outside seem overworked and exhausted, not to mention I think it is ridiculous to have them outside when it is extremely cold. Why? Here's an idea, allow customers to order from outside menu board and send these employees on the inside to speed up the pace and maybe you can keep up with your orders. Just a thought! Either way, get it together because again you seem clueless and this is not what most expect from Chick Fil A. My pleasure!Lastly, why would you have small girls lifting heavy buckets of lemonade to refill something when you have males on hand. Chivalry is clearly dead around here. She looked so pitiful, but handled it on her on but no one came to assist! Again get a clue!
Gary Noneyas
All was good. They do Not offer a senior discount.
Allen Anthony
Chic-fil-A has sit the bar on customer service which makes the food quality and taste even better.
Barbara Smith
Came to pi kup my delivery and it was waiting for me. Didn't e en have to wait. Called the name just as I walked in the door.
Jasmine Bersamina
worst ever.. i've ordered here a few times. I work in the mall so I always order ahead for a pick up. Two times i've had to wait over 25 minutes for something as simple as a spicy chicken sandwich or a salad. We get 30 minute breaks and I waste over 25 waiting dispite the fact that I ordered ahead of time. I don't recommend ordering here if you're in a rush or time crunch. Order ONLY if you have time to waste. Not wasting my time or money here again.
Best food ever all ways busy but the staff get your food out fast and fresh with laughter and sweet smiles
David Lawton
Wanted to meet my wife there for lunch. Got there early had to use restroom was told I couldn't until we ordered and had receipt . So I had to walk thru mall to food court and we just ate there. Fyi this is a violation of SC state laws which state that any restroom that is in a are accessible to the public has to be available to the public. You can not restrict it to anyone when asked to be used.
Andrea Suggs
SHAY is the bomb!!!! Give her a raise or a promotion! She is so funny and kind and definitely made our day!
Kay S.
ordered at 9:05 am left drive thru at 927 am. Ordered large drink got medium. Asked for ketchup not in bag. Claimed a computer glitch but everyone around me came and went. Gave me a free brownie I guess that's suppose to make up for the inconvenience. Wasn't cause I don't like brownies. Not impressed.
Jae's Cleaning
Cleanest place to eat from the mall but I'm kinda over expensive ole chick FIL a. I can't get full off of that little bit of food
The only Chic Fila that is consistently inconsistent. Last 3 trips were all their own separate issues.Last night's crew was very friendly and helpful, apologetic even. But when you set the bar high like CF does, you will be judged accordingly.
Slow service. Food was good.
I've never been to a dirty CFA. Tuesday 3pm. No napkins, ALL tables dirty, counters sticky on their side & customers side, floors had trash everywhere behind the line & dining room. Plenty of staff. Tenders tasted like they'd been refried in dirty grease. Definitely not used to this at CFA.
Very polite staff and concerned about your needs. I've eaten her 4 times and they are always pleasant.
I work at Chick-Fil-A so I know what the standards are. I went to go get my siblings food, and when I was in line, I noticed one of the employees wasn't wearing her nametag. Three of my siblings had ordered their food, and I went to another restaurant to get mine. I was there for about 7 minutes and when I came back, they still had not received their drinks including a milkshake. I wasn't able to ask the employee where their drinks were, because she did not have a name tag. She also was rude to my little sister.
The food is okay but usually a hit and miss especially with the fries. The wait time is ridiculous especially recently. It seems very dysfunctional! I'm not entirely sure what is going on with that. It seems to be understaffed. Management needs to get a grip if there is any decent management present in this establishment. The employees outside seem overworked and exhausted, not to mention I think it is ridiculous to have them outside when it is extremely cold. Why? Here's an idea, allow customers to order from outside menu board and send these employees on the inside to speed up the pace and maybe you can keep up with your orders. Just a thought! Either way, get it together because again you seem clueless and this is not what most expect from Chick Fil A. My pleasure!Lastly, why would you have small girls lifting heavy buckets of lemonade to refill something when you have males on hand. Chivalry is clearly dead around here. She looked so pitiful, but handled it on her on but no one came to assist! Again get a clue!
All was good. They do Not offer a senior discount.
Chic-fil-A has sit the bar on customer service which makes the food quality and taste even better.
Came to pi kup my delivery and it was waiting for me. Didn't e en have to wait. Called the name just as I walked in the door.
worst ever.. i've ordered here a few times. I work in the mall so I always order ahead for a pick up. Two times i've had to wait over 25 minutes for something as simple as a spicy chicken sandwich or a salad. We get 30 minute breaks and I waste over 25 waiting dispite the fact that I ordered ahead of time. I don't recommend ordering here if you're in a rush or time crunch. Order ONLY if you have time to waste. Not wasting my time or money here again.
Restaurantji Recommends
Best food ever all ways busy but the staff get your food out fast and fresh with laughter and sweet smiles
Wanted to meet my wife there for lunch. Got there early had to use restroom was told I couldn't until we ordered and had receipt . So I had to walk thru mall to food court and we just ate there. Fyi this is a violation of SC state laws which state that any restroom that is in a are accessible to the public has to be available to the public. You can not restrict it to anyone when asked to be used.
SHAY is the bomb!!!! Give her a raise or a promotion! She is so funny and kind and definitely made our day!
ordered at 9:05 am left drive thru at 927 am. Ordered large drink got medium. Asked for ketchup not in bag. Claimed a computer glitch but everyone around me came and went. Gave me a free brownie I guess that's suppose to make up for the inconvenience. Wasn't cause I don't like brownies. Not impressed.
Cleanest place to eat from the mall but I'm kinda over expensive ole chick FIL a. I can't get full off of that little bit of food