BEST CUSTOMER SERVICE EVER!! We absolutely LOVE this location! We eat here (mostly delivery) at least twice a week. Friendly staff (personable manager) and food is always perfect! If they ever make a mistake, they QUICKLY rectify the issue! I I highly recommend this location!Kid-friendliness: I have 3 children with severe autism. They request chic Fila a at least 1-2 times a week!
Atmosphere: 5
Food: 5
Service: 5
James Arias
In thought this Chick-fil-A was slower than McDonald and manager thought he owned the place and the employees were lazy do want to do anything and thought who wait time was 55 minutes for 4 meals that being three chicken sandwiches and one stripes meal make mad all that happen terrible. And the chicken strips are small and they even try to the lid on my drink.
Atmosphere: 3
Food: 3
Service: 2
Spiroscythe
Always dependable for good food and service. Pretty fast given the traffic. Only recommendation is post some menus along your extended drive through. Taking orders 100 feet from the menu is a little bit of a hassle if you don't know exactly what you want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
deqanda green
Today they were kinda slow with getting my order and the girl who took my order wasnt friendly and forgot a item on my ticket! I think Ill go back to the Summerville location
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Mac & Cheese, Chicken Noodle Soup
Matthew Ollivett
The new mobile drive thru line is the most ridiculous thing this store could have done! First, the line for drive thru backs out onto the road and blocks traffic which creates a hazard for everyone because idiots are just speeding around those waiting to turn in. Second, we sat in the mobile thru line for 15 minutes and no one moved. Third, we get our food and sit in line for another 10 minutes. Most ridiculous thing ever!
Atmosphere: 4
Food: 4
Service: 1
Gilly Dakid
1 star on the food because I order a certain salad and literally say what I don’t want and they still somehow manage to put it on there. A grilled Cobb salad, I asked for an egg but no egg, no roasted corn and I get roasted corn, no grape tomatoes and they out grape tomatoes on it. How is this even possible? 1 star on the service because they don’t check the food before handing it off to the delivery driver that receives a seal and closed bag of food so it’s not on that person more so the cooks, the baggers, and management. Do better please.
Atmosphere: 5
Food: 1
Service: 1
Rachel Donelson
Parking: Plenty of parking spots so you can go inside to enjoy your meal. Otherwise, their drive-thru is a little different now. One lane is for drive-thru while the other is for mobile pick up. Seems to be working better to allow more space in their parking lot.Kid-friendliness: Clean kid's room to play in.
Came through drive thru got home no salad dressing apple cider vinegar. Sad for what people pay the order should be right. So when you start to leave check everything in bag.
Food: 4
Service: 3
Doris Burbage
They now have a separate lanes for chick app. orders. Love it!
They made a whole new lane for mobile orders and you can’t even use it when it’s busy. The customers in the drive through lane completely block the “mobile order” lane from being used. Very dumb
Service: 1
Robert Paid Price
I wish they picked up the phone I ordered via mobile 2 hours ago and my time in the app just keeps getting pushed further. I'm leaving work with no lunch delivery today, unfortunately.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Grilled Chicken Sandwich
ralph bollig
Always the fastest service with the most diligent and positive workers. I can always count on them to double check their work and never mess up an order.
BEST CUSTOMER SERVICE EVER!! We absolutely LOVE this location! We eat here (mostly delivery) at least twice a week. Friendly staff (personable manager) and food is always perfect! If they ever make a mistake, they QUICKLY rectify the issue! I I highly recommend this location!Kid-friendliness: I have 3 children with severe autism. They request chic Fila a at least 1-2 times a week!
Atmosphere: 5
Food: 5
Service: 5
In thought this Chick-fil-A was slower than McDonald and manager thought he owned the place and the employees were lazy do want to do anything and thought who wait time was 55 minutes for 4 meals that being three chicken sandwiches and one stripes meal make mad all that happen terrible. And the chicken strips are small and they even try to the lid on my drink.
Atmosphere: 3
Food: 3
Service: 2
Always dependable for good food and service. Pretty fast given the traffic. Only recommendation is post some menus along your extended drive through. Taking orders 100 feet from the menu is a little bit of a hassle if you don't know exactly what you want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Today they were kinda slow with getting my order and the girl who took my order wasnt friendly and forgot a item on my ticket! I think Ill go back to the Summerville location
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Mac & Cheese, Chicken Noodle Soup
The new mobile drive thru line is the most ridiculous thing this store could have done! First, the line for drive thru backs out onto the road and blocks traffic which creates a hazard for everyone because idiots are just speeding around those waiting to turn in. Second, we sat in the mobile thru line for 15 minutes and no one moved. Third, we get our food and sit in line for another 10 minutes. Most ridiculous thing ever!
Atmosphere: 4
Food: 4
Service: 1
1 star on the food because I order a certain salad and literally say what I don’t want and they still somehow manage to put it on there. A grilled Cobb salad, I asked for an egg but no egg, no roasted corn and I get roasted corn, no grape tomatoes and they out grape tomatoes on it. How is this even possible? 1 star on the service because they don’t check the food before handing it off to the delivery driver that receives a seal and closed bag of food so it’s not on that person more so the cooks, the baggers, and management. Do better please.
Atmosphere: 5
Food: 1
Service: 1
Parking: Plenty of parking spots so you can go inside to enjoy your meal. Otherwise, their drive-thru is a little different now. One lane is for drive-thru while the other is for mobile pick up. Seems to be working better to allow more space in their parking lot.Kid-friendliness: Clean kid's room to play in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
Came through drive thru got home no salad dressing apple cider vinegar. Sad for what people pay the order should be right. So when you start to leave check everything in bag.
Food: 4
Service: 3
They now have a separate lanes for chick app. orders. Love it!
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Grilled Chicken, Bacon or Sausage Egg & Cheese, Chick-Fil-A Waffle Potato Fries, Chicken Noodle Soup, Grilled Chicken Sandwich Meal, Filets, Spicy Chicken Sandwich
I tried the grilled chicken sandwich and it was just a shy short from excellent.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
They made a whole new lane for mobile orders and you can’t even use it when it’s busy. The customers in the drive through lane completely block the “mobile order” lane from being used. Very dumb
Service: 1
I wish they picked up the phone I ordered via mobile 2 hours ago and my time in the app just keeps getting pushed further. I'm leaving work with no lunch delivery today, unfortunately.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Grilled Chicken Sandwich
Always the fastest service with the most diligent and positive workers. I can always count on them to double check their work and never mess up an order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich
My experience is always great!
Atmosphere: 5
Food: 5
Service: 5
Fast & accurate service and great food to match.
Atmosphere: 5
Food: 5
Service: 5