My card was charged twice for the same meal but they did refund my money for the second charge I would advise to only use cash.Parking: Parking in front of the store is out of the question. But, there is more parking in the rest of the mall area to park you just have to walk a bit.Kid-friendliness: Not much for kids.Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies, Chocolate Chip, White Chip Macadamia Nut, Pizza Sub
Nyanza Waiters
My order was made incorrectly and they refused to redo
Atmosphere: 3
Food: 1
Service: 1
Krystal Milhouse
My sub was great my drink seemed extra sweet from the drink machine so check your sodas to make sure it's what you like before you leave. I will return for the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Olin Hoover
Excellent service they were friendly and as always the food was great had a "The Philly" was nice and juicy. The dining area was very clean.
Atmosphere: 5
Food: 5
Service: 5
Alex York
The lady is extremely rude to both of us and is on her phone with her airpod in the whole time would not recommend coming here.
Service: 1
Deanna Felsher
Worst customer experience EVER!!! I will not be going back there! Their staff was absolutely nasty to me. It was obvious that they did not like their jobs, especially since they said over and over that they hated their * exploitive* job in front of me. One girl said she was not dealing with me and passed me off to the other girl. Horrible experience!!!! Do not eat here!
Jen Hair-Simon
They need to fix the air conditioning, them girls don't need to be THAT overheated in that tiny spot, it's ridiculous. However the service and food was great ?
Atmosphere: 2
Food: 4
Service: 4
Jerrod A. Anderson
It had LOCKED DOORS at 8:40pm, while clearly marked "Open until 9:00pm"! No one came to the door, I was yelled at "We close at 8:40pm"! No customers in the dining area! Clearly she didn't want to serve anyone, she didn't want to work! Why do you advertise one thing, and let unmotivated employees slack and do nothing! I will not be dining at Subway in the future, the one you employ has tarnished your name! If anyone ask, I will tell them about my TERRIBLE experience! Thumbs DOWN on service!??
Kaitlyn Nelson
The morning employees are awesome. They always have a great attitude and they always make sure my breakfast sandwich is loaded with all the toppings I order. I’m there a couple times a week for breakfast and at this point they know my order. Love it.
I walked in..... not greeted. There were three people in front of me. I listened to the 3 workers talking to each other and not giving good customer service. One told the other that he was standing too close, he told her that he could go home. The back and forth between the three got on my last nerve so I walked out and went to the Subway on St Matthews road much better service and she was working alone.
Shadow queen
the subs are not made good here and the employees are not friendly.
Chris Green
The manager is very un professional came in with and attitude..never going back.
Veronique Brown
This place used to be nice, but they need new employees that know how to exhibit professional customer service. That night shift manager and assistant manager are atrocious. I’ll eat cardboard first!
Harry Shroat (Buddy)
Can I give them 0 stars? I placed an order via the mobile app on 12.24.22. As I was on the way to pickup the order I received a call from the store and was informed they were closed (even though I was able to place the order and was charged for it). This was the 2nd Subway that I had this happen on the same day and informed the lady that called that I was already charged and she said they were closed and I would have to contact my bank to get my money back. When I asked her for the phone number for the corporate office so I could speak with someone and inform them of the situation I was hung up on and then when I called back no one would answer the phone. DO BETTER SUBWAY!
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Tuna, Oatmeal Raisin
My card was charged twice for the same meal but they did refund my money for the second charge I would advise to only use cash.Parking: Parking in front of the store is out of the question. But, there is more parking in the rest of the mall area to park you just have to walk a bit.Kid-friendliness: Not much for kids.Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies, Chocolate Chip, White Chip Macadamia Nut, Pizza Sub
My order was made incorrectly and they refused to redo
Atmosphere: 3
Food: 1
Service: 1
My sub was great my drink seemed extra sweet from the drink machine so check your sodas to make sure it's what you like before you leave. I will return for the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Excellent service they were friendly and as always the food was great had a "The Philly" was nice and juicy. The dining area was very clean.
Atmosphere: 5
Food: 5
Service: 5
The lady is extremely rude to both of us and is on her phone with her airpod in the whole time would not recommend coming here.
Service: 1
Worst customer experience EVER!!! I will not be going back there! Their staff was absolutely nasty to me. It was obvious that they did not like their jobs, especially since they said over and over that they hated their * exploitive* job in front of me. One girl said she was not dealing with me and passed me off to the other girl. Horrible experience!!!! Do not eat here!
They need to fix the air conditioning, them girls don't need to be THAT overheated in that tiny spot, it's ridiculous. However the service and food was great ?
Atmosphere: 2
Food: 4
Service: 4
It had LOCKED DOORS at 8:40pm, while clearly marked "Open until 9:00pm"! No one came to the door, I was yelled at "We close at 8:40pm"! No customers in the dining area! Clearly she didn't want to serve anyone, she didn't want to work! Why do you advertise one thing, and let unmotivated employees slack and do nothing! I will not be dining at Subway in the future, the one you employ has tarnished your name! If anyone ask, I will tell them about my TERRIBLE experience! Thumbs DOWN on service!??
The morning employees are awesome. They always have a great attitude and they always make sure my breakfast sandwich is loaded with all the toppings I order. I’m there a couple times a week for breakfast and at this point they know my order. Love it.
Restaurantji Recommends
I walked in..... not greeted. There were three people in front of me. I listened to the 3 workers talking to each other and not giving good customer service. One told the other that he was standing too close, he told her that he could go home. The back and forth between the three got on my last nerve so I walked out and went to the Subway on St Matthews road much better service and she was working alone.
the subs are not made good here and the employees are not friendly.
The manager is very un professional came in with and attitude..never going back.
This place used to be nice, but they need new employees that know how to exhibit professional customer service. That night shift manager and assistant manager are atrocious. I’ll eat cardboard first!
Can I give them 0 stars? I placed an order via the mobile app on 12.24.22. As I was on the way to pickup the order I received a call from the store and was informed they were closed (even though I was able to place the order and was charged for it). This was the 2nd Subway that I had this happen on the same day and informed the lady that called that I was already charged and she said they were closed and I would have to contact my bank to get my money back. When I asked her for the phone number for the corporate office so I could speak with someone and inform them of the situation I was hung up on and then when I called back no one would answer the phone. DO BETTER SUBWAY!