Great customer service and food was hot and delicious. Placed online order and ready right away and accurate.
Atmosphere: 5
Food: 5
Service: 5
Anna Kelley
There is literally never anyone working here. Which i get, everywhere is having a hard time getting help right now. We went 3/1/24 at about 7:15-7:30 and the boy working the window started strong but it was quickly obvious to us he was doing way too much. He kept interrupting my husband, to the point that he finally got so frustrated he didn’t even order himself anything. I ended up having to talk over the boy. “Huh” and “what” are some of my least favorite words when it comes to any service working. I ordered mozzarella sticks, the guy working literally asked how many (after interrupting to ask that same question, get to the window and somehow he “didn’t hear me say that” but “had just dropped mozzarella sticks”…no duh. Didn’t get a receipt so chances are i paid for 2 orders to only receive one. Didn’t get straws with our drink, husband went without eating out of frustration. Honestly, just go across the street to mcdonald’s, better service and food anyways.
Atmosphere: 1
Food: 3
Service: 1
Rosi Cruz
Like Arby's, but the help doesn't listen or take orders correctly!!! Twice I have order the French dip sandwich I always ask to please add the Au Jus an twice they say it's in the bag an it's not !!! Tonight I went again, the entire sandwich was cold an bread was in pcs an sauce was cold. Your help doesn't care or to busy smoking outside an our not assertive with the customer... very disappointed, buy my dogs loved it !!! This was my last time, need better help....
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef, Curly Fries
Hannah Chavis
They were in a rush with 3 cars in the drive thru at the time I walked in and I stood at the front counter for 5 minutes before anyone acknowledged me. 9 minutes to get the food and then another 6 waiting for someone to walk back up to the front counter because I made the mistake of forgetting to ask for sauce while ordering. Seems like they need more people on the morning shift, very disappointed with service. I was there long enough for their 3rd crew member to come in and complain about how they would be too busy for her to eat her Burger King she brought. Needless to say I will not be wasting half my break waiting at Arbys in Pickens again.
Atmosphere: 1
Food: 2
Service: 1
R W Smith
Good service here. (Staff was cheerful, polite, professional.)
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef, Curly Fries
Melissa Dudley
Not preparedLong wait lines and times in drive thru.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Roast Beef, Curly Fries
Rome Brown
They need more help bit the people are
Atmosphere: 3
Food: 3
Service: 4
Greg Finley
Ordered only a lemonade she said 3.37 I gave her exactly that but she started giving me food and change. I said I didn't get food just lemonade. She tried to refund all my money only for me to I've it back less a dime. So why not keep it and hand me a dime. She looked at me like a dumas.
The Cheddar Fish sandwich was very good . The only issue was that I probably would have liked it more with less cheese and/or sauce. The fish kept trying to swim out the other side but I enjoyed it very much. I will just have to remember to request less sauce the next time .
This is TWICE this has happened. Fire these people or don’t allow them to make burgers. It’s really that simple. This is sickening and it shouldn’t be happening more than once. Shut this place down.
Food: 1
Service: 1
Bekki Jones
I love Arby's, and it's hard to mess it up. But I went to eat here with 2 other people and they ordered before me, and when I ordered they said they only had enough roast beef to make the other 2 orders! So I said just give me the other 2 things I ordered, and they only gave me 1 of them.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Potato Cakes, Ham Slider, Chicken Tenders, Apple Turnover, Jalapeno Roast Beef Slider, French Dip, Roast Beef, Curly Fries, Bacon Beef N' Cheddar
Kayla Hammett
If you want Arby’s roast beef don’t go here. This location always seems to be out of it or “not able” to make it. Sounds like employees just being lazy to me.
Lynn Campbell
Second time i have been there both times it was just awful. Dont believe i will ever go back to the Arby's in pickens SC.
40 minutes for fast food= OXYMORON
Great customer service and food was hot and delicious. Placed online order and ready right away and accurate.
Atmosphere: 5
Food: 5
Service: 5
There is literally never anyone working here. Which i get, everywhere is having a hard time getting help right now. We went 3/1/24 at about 7:15-7:30 and the boy working the window started strong but it was quickly obvious to us he was doing way too much. He kept interrupting my husband, to the point that he finally got so frustrated he didn’t even order himself anything. I ended up having to talk over the boy. “Huh” and “what” are some of my least favorite words when it comes to any service working. I ordered mozzarella sticks, the guy working literally asked how many (after interrupting to ask that same question, get to the window and somehow he “didn’t hear me say that” but “had just dropped mozzarella sticks”…no duh. Didn’t get a receipt so chances are i paid for 2 orders to only receive one. Didn’t get straws with our drink, husband went without eating out of frustration. Honestly, just go across the street to mcdonald’s, better service and food anyways.
Atmosphere: 1
Food: 3
Service: 1
Like Arby's, but the help doesn't listen or take orders correctly!!! Twice I have order the French dip sandwich I always ask to please add the Au Jus an twice they say it's in the bag an it's not !!! Tonight I went again, the entire sandwich was cold an bread was in pcs an sauce was cold. Your help doesn't care or to busy smoking outside an our not assertive with the customer... very disappointed, buy my dogs loved it !!! This was my last time, need better help....
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef, Curly Fries
They were in a rush with 3 cars in the drive thru at the time I walked in and I stood at the front counter for 5 minutes before anyone acknowledged me. 9 minutes to get the food and then another 6 waiting for someone to walk back up to the front counter because I made the mistake of forgetting to ask for sauce while ordering. Seems like they need more people on the morning shift, very disappointed with service. I was there long enough for their 3rd crew member to come in and complain about how they would be too busy for her to eat her Burger King she brought. Needless to say I will not be wasting half my break waiting at Arbys in Pickens again.
Atmosphere: 1
Food: 2
Service: 1
Good service here. (Staff was cheerful, polite, professional.)
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef, Curly Fries
Not preparedLong wait lines and times in drive thru.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Roast Beef, Curly Fries
They need more help bit the people are
Atmosphere: 3
Food: 3
Service: 4
Ordered only a lemonade she said 3.37 I gave her exactly that but she started giving me food and change. I said I didn't get food just lemonade. She tried to refund all my money only for me to I've it back less a dime. So why not keep it and hand me a dime. She looked at me like a dumas.
Atmosphere: 3
Food: 3
Service: 2
Never ate
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Cheddar Fish sandwich was very good . The only issue was that I probably would have liked it more with less cheese and/or sauce. The fish kept trying to swim out the other side but I enjoyed it very much. I will just have to remember to request less sauce the next time .
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries, Arby's Signature Sandwiches
This is TWICE this has happened. Fire these people or don’t allow them to make burgers. It’s really that simple. This is sickening and it shouldn’t be happening more than once. Shut this place down.
Food: 1
Service: 1
I love Arby's, and it's hard to mess it up. But I went to eat here with 2 other people and they ordered before me, and when I ordered they said they only had enough roast beef to make the other 2 orders! So I said just give me the other 2 things I ordered, and they only gave me 1 of them.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Potato Cakes, Ham Slider, Chicken Tenders, Apple Turnover, Jalapeno Roast Beef Slider, French Dip, Roast Beef, Curly Fries, Bacon Beef N' Cheddar
If you want Arby’s roast beef don’t go here. This location always seems to be out of it or “not able” to make it. Sounds like employees just being lazy to me.
Second time i have been there both times it was just awful. Dont believe i will ever go back to the Arby's in pickens SC.
Food: 1
Service: 1