Angie was amazing! as soon as i walked in was greeted with nothing less than a smile, positive energy, & wonderful service!!! the food we had ordered was fresh. thank you so much angie!!! it is always nice going somewhere and hearing the coworkers laughing and having a good time together!!! that is somewhere you want to be!!
Atmosphere: 5
Food: 5
Service: 5
Tracy Mcjunkins
Kensley is one of the hardest workers I've seen in a very long time. Especially to be so young, she was cleaning the dining area and done a really good job at it to. Yes she looked a little stressed but everyone was calling on her that was working this night ? and the tea she made was awesome ? Great place to come and eat thank you Zaxby's of pickens and also thank you for working my residents from Pickens County Shelter of Hope GOD BLESS YOU I tip my hat ? off to you!
I ordered 10 wings and got ten dry legs. I’m very disappointed in the service at the drive through. I work very hard and I’m so tired of them doing people dirty for what they charge. I called the manager and she was rude. Don’t tell me to pull up to a spot and bring my food right out. Knowing you gave me ten dry chicken legs.
Gorilla Taxes
It's terrible they don't know what there doing they get my order wrong every single time the foods half a$$ put together, I ordered a wings&things the wings had a spoon of sauce three little pieces of chicken that looked like it was leftover stuff from the bottom fries had NO seasoning and a plain piece of bread... not toast bread.Just a real bad experience.
Service: 1
LaTiffany Hook
Sogging food and I didn't even get what I order missing tender taking my money to the ealsey Location smhh..
Food: 1
Service: 4
Kalan Lines
the last few times i have went and ordered a wings and things meal and my wings have like one little dip of sauce on them. everything else is great.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Big Zax Snak Meal
Allena Holder
If I could give it 0 stars I would. Arrived on time for my 8:30pm mobile order pick up at drive through. No line but was asked to wait....sounded like they purposely were making the intercom pop, to make it appear there was an issue. After 5 more minutes we pulled around to the window where the girl giggled and told us it had not been cooked yet. After another 10 minutes the food came out and all of it was tepid warm. There were 0 sauces for the chicken (ordered 4 honey mustard) and there was no ranch for the fried pickles. The chicken didn't look like it had been breaded properly and was too hard to bite into. Absolute worst meal!! A wasted $40.
Atmosphere: 1
Food: 1
Service: 1
Dewayne Bennett
Great all the way around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Things
Georjeania Anderson
Fast , efficient,, food
Atmosphere: 5
Food: 5
Service: 5
Donna Bryant
I had a issue with a curbside pick up in the Pickens store. I contacted the store and the Manager Ms K. Baldwin personally called me. She left me a message and apologized. She was very sincere. I just wanted to say that I highly respect her. She was very professional and replaced my entire order.Id give here a 10 for her customer service skills. You could feel that she meant everything she said. A rare gem indeed. You don't find that kind if customer service much anymore.I hope the store appreciates her its very plain to see that she not only cares about her job but she also cares about her customers.Thank you Lady.Best regardsDonna B.
Angie was amazing! as soon as i walked in was greeted with nothing less than a smile, positive energy, & wonderful service!!! the food we had ordered was fresh. thank you so much angie!!! it is always nice going somewhere and hearing the coworkers laughing and having a good time together!!! that is somewhere you want to be!!
Atmosphere: 5
Food: 5
Service: 5
Kensley is one of the hardest workers I've seen in a very long time. Especially to be so young, she was cleaning the dining area and done a really good job at it to. Yes she looked a little stressed but everyone was calling on her that was working this night ? and the tea she made was awesome ? Great place to come and eat thank you Zaxby's of pickens and also thank you for working my residents from Pickens County Shelter of Hope GOD BLESS YOU I tip my hat ? off to you!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Zaxby's Signature Sandwich, Boneless Wings, Crinkle Fries
I ordered 10 wings and got ten dry legs. I’m very disappointed in the service at the drive through. I work very hard and I’m so tired of them doing people dirty for what they charge. I called the manager and she was rude. Don’t tell me to pull up to a spot and bring my food right out. Knowing you gave me ten dry chicken legs.
It's terrible they don't know what there doing they get my order wrong every single time the foods half a$$ put together, I ordered a wings&things the wings had a spoon of sauce three little pieces of chicken that looked like it was leftover stuff from the bottom fries had NO seasoning and a plain piece of bread... not toast bread.Just a real bad experience.
Service: 1
Sogging food and I didn't even get what I order missing tender taking my money to the ealsey Location smhh..
Food: 1
Service: 4
the last few times i have went and ordered a wings and things meal and my wings have like one little dip of sauce on them. everything else is great.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Big Zax Snak Meal
If I could give it 0 stars I would. Arrived on time for my 8:30pm mobile order pick up at drive through. No line but was asked to wait....sounded like they purposely were making the intercom pop, to make it appear there was an issue. After 5 more minutes we pulled around to the window where the girl giggled and told us it had not been cooked yet. After another 10 minutes the food came out and all of it was tepid warm. There were 0 sauces for the chicken (ordered 4 honey mustard) and there was no ranch for the fried pickles. The chicken didn't look like it had been breaded properly and was too hard to bite into. Absolute worst meal!! A wasted $40.
Atmosphere: 1
Food: 1
Service: 1
Great all the way around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Things
Fast , efficient,, food
Atmosphere: 5
Food: 5
Service: 5
I had a issue with a curbside pick up in the Pickens store. I contacted the store and the Manager Ms K. Baldwin personally called me. She left me a message and apologized. She was very sincere. I just wanted to say that I highly respect her. She was very professional and replaced my entire order.Id give here a 10 for her customer service skills. You could feel that she meant everything she said. A rare gem indeed. You don't find that kind if customer service much anymore.I hope the store appreciates her its very plain to see that she not only cares about her job but she also cares about her customers.Thank you Lady.Best regardsDonna B.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It is freezing cold in the dining room and the fans are
Atmosphere: 1
Food: 3
Service: 3
Food was fresh and
Atmosphere: 4
Food: 5
Service: 4
This location was great for take-out food! Everything we ordered was on point.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and clean dining room
Worst service ever. They screw up the orders Everytime,never have enough help and they really act like it's big deal