I use to love this place, the staff was amazing at one point, the food was better, I wouldn’t waste your time with the new management. Me and my fiancé went to eat and the service was awful, Emily was not only rude, she was treating the other staff members with such hate, I actually approached one of the girls and apologized for the way she was being spoken to. It’s a shame really, I miss the way this place use to be
the h e a v y
I forgot my bookbag there they held onto it for me and i got my bookbag oh also great food and service.
Steve Dunning
Tried a new spot after my hike. Good pizza and good craft beer served by friendly people. Highly recommended!
fallon c.
I have been to many of the sidewall locations more times than I can count, but for some reason the spartanburg location always disappoints in one way or another. I am a lover of the sidewall menu and have had most things on the menu. I just picked up sidewall from the spartanburg location. For some reason the roasted salad is EXTREMELY salty and has a lot of wilted greens. The breadsticks are ordered were good (not as good as the ones I've had at other locations) but the dipping sauce was all wrong. It tasted like tomato soup (very thin like water). I've ordered this before and the tomato sauce was SO GOOD so of course I was disappointed. I am not one to complain but this is a trend for this location. I know everyone is short-staffed but I spent my hard-earned money on this food and it was nowhere near worth what I paid and the extra 20 minutes I had to wait for breadsticks. Does it normally take an hour for breadsticks ? I'm confused. Anyways. Maybe I should stop going to this location altogether.
Darlene Logothetis
Picked up a pizza to go on 10-25-21. It was pretty good. Toppings could have been a little more plentiful. The main reason I am posting a review is not necessarily about the food, but the presumptuous girl behind the counter. Our bill was $24 and some change. My husband gave her 2- $20.00 bills. She asked if we needed change back!! My husband is a generous tipper all of the time. However, asking if we needed change back when given $40 for a $24 order was a little bold I personally think! So caught off guard, he asked for $5 back.
Mario Infante
great place and good food Winnie fun and had great taste in drink choices
MaryAnn Warren
Was traveling with our 3 pups and we all enjoyed the patio seating. The protein pizza was perfect and I also enjoyed my black cherry soda. Friendly staff and a good chat with one of the owners. Highly recommend!
Scott Emory
The pizza is amazingly good. The bread sticks are worth the trip itself. Beverages are eclectic and locality made, so that's a little different but good... Can't wait to see how they continue to improve.Get the pepperoni pizza... It's fabulous
Ll Ff
Pizza was average. We were expecting more since we’ve had a lot of pizza in many different cities/states.They basically cook the pizza with the meat and then throw the raw vegetables on top without cooking them….crunch crunch crunch…yuck.The pineapple was fresh but it wasn’t roasted and it was very hard because it wasn’t cooked.I would think they would roast the vegetables if they state that they are roasted on the menu and they should be incorporated into the pizza.Maybe the pizza cook was in training??Either way, we may give it another chance but have to think about it.
Beth Britt
Unacceptable. Ordered online through the Sidewall website, only to get a message 30 minutes later that the delivery service could not get through to the restaurant to process the order. Called the restaurant several times over a 20 minute span to try and resolve the issue. Finally gave up and drove over to find that my order was sitting lukewarm in the kitchen (including a ticket that had my phone number and email on it). I spoke to the manager to explain the situation and she was supremely unhelpful, letting me know I could contact DoorDash (the company that makes deliveries ordered directly through THE SIDEWALL WEBSITE) to see if I could get a refund of the $20 I paid for tip and delivery fees and blaming me for the issue. No offer to help in any way whatsoever. Website defects, no way to contact or order via phone, terrible customer service. I will never eat at or order from a Sidewall Pizza again.
My first impression was this doesn't look like a pizza place at all, however, the pizza is pretty good. Emily, my waitress was very attentive without being overbearing. Like a lot of places the a/c is to cold. A large pizza was the size of a medium if you a heckler about that. I spent $30 on a large pie with two IPAs... Definitely in the budget for a date night.
Benjamin Schowe
Pelham Rd location does great work, we have food allergies and they are attentive and accommodating to our needs. Pizza is awesome!
Kristina M.
Best pizza in town! And service! We've been insta-stalking this place since before moving to the area. There's a parking garage behind the building, staff wore masks the whole time, the whole place looked and felt clean. We ordered the Buffalo chicken dip, which was pretty good (maybe needed more actual chicken but no one is gonna say no to sauce and cheese) and the Margherita pizza. The pizza was perfectly cooked - crispy crust and great consistency in the middle! The service was awesome, she checked on us just enough times to be attentive but not hovering. Can't say enough good things, we will definitely be back.
Amylynne F.
Best pizza in town. Thin crust, crispy yet moist. Right amount of sauce and cheese. I enjoyed it a lot and had to stop myself from finishing it. The server was excellent: friendly, knowledgeable, and checked in on us frequently. The place was clean and there is a garage behind the restaurant we parked in. No complaints.
Stacey Seiler
I would recommend this place to anyone who is in the area. The food was wonderful. Everyone was very friendly and helpful. Everyone and even the manager work great together helping out and keeping the place cleaned up. They have the best ranch dressing.
I use to love this place, the staff was amazing at one point, the food was better, I wouldn’t waste your time with the new management. Me and my fiancé went to eat and the service was awful, Emily was not only rude, she was treating the other staff members with such hate, I actually approached one of the girls and apologized for the way she was being spoken to. It’s a shame really, I miss the way this place use to be
I forgot my bookbag there they held onto it for me and i got my bookbag oh also great food and service.
Tried a new spot after my hike. Good pizza and good craft beer served by friendly people. Highly recommended!
I have been to many of the sidewall locations more times than I can count, but for some reason the spartanburg location always disappoints in one way or another. I am a lover of the sidewall menu and have had most things on the menu. I just picked up sidewall from the spartanburg location. For some reason the roasted salad is EXTREMELY salty and has a lot of wilted greens. The breadsticks are ordered were good (not as good as the ones I've had at other locations) but the dipping sauce was all wrong. It tasted like tomato soup (very thin like water). I've ordered this before and the tomato sauce was SO GOOD so of course I was disappointed. I am not one to complain but this is a trend for this location. I know everyone is short-staffed but I spent my hard-earned money on this food and it was nowhere near worth what I paid and the extra 20 minutes I had to wait for breadsticks. Does it normally take an hour for breadsticks ? I'm confused. Anyways. Maybe I should stop going to this location altogether.
Picked up a pizza to go on 10-25-21. It was pretty good. Toppings could have been a little more plentiful. The main reason I am posting a review is not necessarily about the food, but the presumptuous girl behind the counter. Our bill was $24 and some change. My husband gave her 2- $20.00 bills. She asked if we needed change back!! My husband is a generous tipper all of the time. However, asking if we needed change back when given $40 for a $24 order was a little bold I personally think! So caught off guard, he asked for $5 back.
great place and good food Winnie fun and had great taste in drink choices
Was traveling with our 3 pups and we all enjoyed the patio seating. The protein pizza was perfect and I also enjoyed my black cherry soda. Friendly staff and a good chat with one of the owners. Highly recommend!
The pizza is amazingly good. The bread sticks are worth the trip itself. Beverages are eclectic and locality made, so that's a little different but good... Can't wait to see how they continue to improve.Get the pepperoni pizza... It's fabulous
Pizza was average. We were expecting more since we’ve had a lot of pizza in many different cities/states.They basically cook the pizza with the meat and then throw the raw vegetables on top without cooking them….crunch crunch crunch…yuck.The pineapple was fresh but it wasn’t roasted and it was very hard because it wasn’t cooked.I would think they would roast the vegetables if they state that they are roasted on the menu and they should be incorporated into the pizza.Maybe the pizza cook was in training??Either way, we may give it another chance but have to think about it.
Unacceptable. Ordered online through the Sidewall website, only to get a message 30 minutes later that the delivery service could not get through to the restaurant to process the order. Called the restaurant several times over a 20 minute span to try and resolve the issue. Finally gave up and drove over to find that my order was sitting lukewarm in the kitchen (including a ticket that had my phone number and email on it). I spoke to the manager to explain the situation and she was supremely unhelpful, letting me know I could contact DoorDash (the company that makes deliveries ordered directly through THE SIDEWALL WEBSITE) to see if I could get a refund of the $20 I paid for tip and delivery fees and blaming me for the issue. No offer to help in any way whatsoever. Website defects, no way to contact or order via phone, terrible customer service. I will never eat at or order from a Sidewall Pizza again.
Restaurantji Recommends
My first impression was this doesn't look like a pizza place at all, however, the pizza is pretty good. Emily, my waitress was very attentive without being overbearing. Like a lot of places the a/c is to cold. A large pizza was the size of a medium if you a heckler about that. I spent $30 on a large pie with two IPAs... Definitely in the budget for a date night.
Pelham Rd location does great work, we have food allergies and they are attentive and accommodating to our needs. Pizza is awesome!
Best pizza in town! And service! We've been insta-stalking this place since before moving to the area. There's a parking garage behind the building, staff wore masks the whole time, the whole place looked and felt clean. We ordered the Buffalo chicken dip, which was pretty good (maybe needed more actual chicken but no one is gonna say no to sauce and cheese) and the Margherita pizza. The pizza was perfectly cooked - crispy crust and great consistency in the middle! The service was awesome, she checked on us just enough times to be attentive but not hovering. Can't say enough good things, we will definitely be back.
Best pizza in town. Thin crust, crispy yet moist. Right amount of sauce and cheese. I enjoyed it a lot and had to stop myself from finishing it. The server was excellent: friendly, knowledgeable, and checked in on us frequently. The place was clean and there is a garage behind the restaurant we parked in. No complaints.
I would recommend this place to anyone who is in the area. The food was wonderful. Everyone was very friendly and helpful. Everyone and even the manager work great together helping out and keeping the place cleaned up. They have the best ranch dressing.