Recommended dishes: Tuna Salad, Chips, 11a Tuna Salad Cheese Sub Whole, Salad, Pint of Chicken Salad, Chef Salad
T S
I Spoke to the manager about my order. She told me she could see my ticket from the app and knows for certain that my TWO salads were prepared incorrectly. I explained that I lived over 30 mins away and had purchased the salads on my lunch break ( i work in spartanburg) for my family for supper after work. The bag was tied and I did not bother to open them until I got home. I have never had an issue with Substation before as I visit quite frequently on my lunch breaks so I didnt anticipate my order being so wrong! I was very disappointed and I called today to speak to someone about it. The lady on the phone tells me she understands and knows that this error occured but that the manager over her was not willing to do anything about it since I did not have the salads in my possession. Who in the world will travel back to work with salads? Even though I do love sub station they will not be getting mine or my coworkere business any further. Nothing at all was done to make the situtaion right. Sad, poor, dissatisfying customer service to say the least!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
John F Verreault III
Angela, Michelle , and the rest of the team are always friendly, reliable, and quick. Great place and superb sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 13a Ham Salami Pepperoni and Cheese Sub Whole
Tywaun Holmes
The food is great.. the staff was amazing. Especially Ms Angie her speed and accuracy is mind blowing.. the atmosphere is
Atmosphere: 5
Food: 5
Service: 5
Debra Johnson
Didn't like the bread ,wheat bread was very dark,
Atmosphere: 5
Food: 3
Service: 5
Derrick Cokley
Get the #19 all the way with extra onion! You wont be disappointed!
Atmosphere: 5
Food: 5
Service: 5
A P
You can't hear anything in there, constantly having them remake it or they just completely leave off stuff. Also sometimes people want OIL not oil and vinegar I get it's a muscle memory thing but be observant at
Atmosphere: 1
Food: 2
Service: 1
Shannon Hill
I’ve been eating at sub station since the 1980’s,still the same great substation from my childhood!Thank you ladies for everything you do!
Atmosphere: 5
Food: 5
Service: 5
Robena Bell
I love the food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 19 Super Special Sub Half
candice james
Subs are always just right and salads are great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 19 Super Special Sub Half, Salad, Italian Meatballs and Cheese Sub Half, 13a Ham Salami Pepperoni and Cheese Sub Whole
I love Sub Station II great tasting subs they've been my favorite for over 40
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Salad, 19 Super Special Sub Half, Large Ham and Cheese, Salad, Chef Salad
Annette Smith
Great customer service,and nice and neat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 19 Super Special Sub Half
Patricia Rodriquez
I use to eat at Asheville Hwy but since it’s closed I have to go to East Main I always enjoy the service and the atmosphere there it was very goodParking: It’s a good location and parking is good sometimes might be a little difficult to get out because of the traffic on that side of town
Atmosphere: 5
Food: 5
Service: 4
Michelle Dawkins
The food is delicious,the crew work together to get customers in and out,and the store is
Atmosphere: 5
Food: 5
Service: 5
Tootie W.
The subs are delicious but the tea is amazing!! Hats off to whoever makes that tea great job you guys keep up the good work!!
Kid-friendliness: Kid menu
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tuna Salad, Chips, 11a Tuna Salad Cheese Sub Whole, Salad, Pint of Chicken Salad, Chef Salad
I Spoke to the manager about my order. She told me she could see my ticket from the app and knows for certain that my TWO salads were prepared incorrectly. I explained that I lived over 30 mins away and had purchased the salads on my lunch break ( i work in spartanburg) for my family for supper after work. The bag was tied and I did not bother to open them until I got home. I have never had an issue with Substation before as I visit quite frequently on my lunch breaks so I didnt anticipate my order being so wrong! I was very disappointed and I called today to speak to someone about it. The lady on the phone tells me she understands and knows that this error occured but that the manager over her was not willing to do anything about it since I did not have the salads in my possession. Who in the world will travel back to work with salads? Even though I do love sub station they will not be getting mine or my coworkere business any further. Nothing at all was done to make the situtaion right. Sad, poor, dissatisfying customer service to say the least!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
Angela, Michelle , and the rest of the team are always friendly, reliable, and quick. Great place and superb sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 13a Ham Salami Pepperoni and Cheese Sub Whole
The food is great.. the staff was amazing. Especially Ms Angie her speed and accuracy is mind blowing.. the atmosphere is
Atmosphere: 5
Food: 5
Service: 5
Didn't like the bread ,wheat bread was very dark,
Atmosphere: 5
Food: 3
Service: 5
Get the #19 all the way with extra onion! You wont be disappointed!
Atmosphere: 5
Food: 5
Service: 5
You can't hear anything in there, constantly having them remake it or they just completely leave off stuff. Also sometimes people want OIL not oil and vinegar I get it's a muscle memory thing but be observant at
Atmosphere: 1
Food: 2
Service: 1
I’ve been eating at sub station since the 1980’s,still the same great substation from my childhood!Thank you ladies for everything you do!
Atmosphere: 5
Food: 5
Service: 5
I love the food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 19 Super Special Sub Half
Subs are always just right and salads are great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 19 Super Special Sub Half, Salad, Italian Meatballs and Cheese Sub Half, 13a Ham Salami Pepperoni and Cheese Sub Whole
Restaurantji Recommends
I love Sub Station II great tasting subs they've been my favorite for over 40
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Salad, 19 Super Special Sub Half, Large Ham and Cheese, Salad, Chef Salad
Great customer service,and nice and neat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 19 Super Special Sub Half
I use to eat at Asheville Hwy but since it’s closed I have to go to East Main I always enjoy the service and the atmosphere there it was very goodParking: It’s a good location and parking is good sometimes might be a little difficult to get out because of the traffic on that side of town
Atmosphere: 5
Food: 5
Service: 4
The food is delicious,the crew work together to get customers in and out,and the store is
Atmosphere: 5
Food: 5
Service: 5
The subs are delicious but the tea is amazing!! Hats off to whoever makes that tea great job you guys keep up the good work!!