Go there at 130pm Saturday afternoon. Sit in the drive thru for 5 mins no one ever asks for my order. I go inside one sitting on his phone guy in the back steps out and said drive thru is closed. I informed him 5 people were sitting out there also. He stated they need to come inside. So I left not paying for poor service. I am a regular customer on breakfast. The last couple of morning I stop no ice...sad.
Atmosphere: 1
Food: 1
Service: 1
Carrie Hollingsworth
Bread was hard and they had none of drink machine worked. Also no tea but got charge for a meal. Had to go to station next store to get a
Atmosphere: 1
Food: 1
Service: 1
Pasquale Cuccaro
It's a Hardee's. It's the best one I've been too but one weird thing is the chili cheese fries this is the only Hardee's I have seen it as an option. I've been to this location 3 times the first time I ordered and the cashier asked if I wanted to upgrade to chili cheese fries of course I said yes cause who's gonna say no. Next time I went I specifically asked for them and she said we don't have those so I just said okay then the third time I asked for it again and she looked really confused but asked the manager who didn't look happy to make it. If you're going to offer something have some consistency at least. Other than that they were some of the best chili cheese fries I've had that's why I ordered them 2 more times.
Atmosphere: 5
Food: 5
Service: 4
Randy Litchfield
Service was good and food was okay
Old Man
The food was hot & fresh. It was made quickly, for a "made to order" fast food restaurant. The employees were friendly. I will return when I get a chance to.Parking: It's at a gas station also.Wheelchair accessibility: They have wheelchair parking, by the law, but I don't think they have a button for the wheelchair occupant to push to get in, which is an unfortunate situation for them.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mushroom
David Rose
Service is slow & sucks , don’t expect fast food. This last time the employee was sitting in their car with her friend and had to run inside to make my order . Blatantly disrespectful ! They won’t be earning my money anymore . I feel bad for the owner .
Atmosphere: 1
Food: 1
Service: 1
Linda Smith
The only reason why this establishment even gets one star is because it's the only way that I can leave a review. If you want to wait a half hour or more for your meal and it still be wrong, go ahead and come here. If not the please be true to yourself and go elsewhere. The employees do not know what they are doing. Most just stand there staring at you when asked a question. The manager hides in the office and then acts dumbfounded when an issue occurs. They sale single burgers and charge you for a double. Do yourself a favor do not eat here.
Atmosphere: 1
Food: 1
Service: 1
Chris
First time here in a very long time. Burgers were wrong on the first order, called and they were willing to replace the order (the reason why 4stars for service). Went back for the replacement order and recieved everything wrong. Slider patties on everything, ketchup instead of "special sauce", red onions instead of grilled onions. Believe me, the list goes on. In short, if your dying of starvation go ahead and risk it here, but don't expect to get what you ordered even if you give them 3 chances.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Double Bacon Cheeseburger and Fries with Cheese
Casey Romer
Waited 20 minutes in the drive thru with nobody else waiting ahead or behind. The associate gave us our drinks and never made eye contact with the window again. After finally getting our food I asked why it took 20min and she said they had to drop the food again. She assured me it was all hot. Got home and my burger only had 1 patty instead of 2, and everything else was cold. Not only will I not be going to that location, but I’m not returning to any Hardees
Atmosphere: 1
Food: 1
Service: 1
Tim Faulkner
Lady at Register was totally lost when my wife ask for the combo, posted on the store front window. I don't mean a small post, it was HUGE! Then they didn't have fries, so they offered Onion rings instead. That was fine, till we realized they charged us extra for the onion rings.
I like this Hardee's because their food is good. They start serving lunch at 10:30 a.m. the one in Summerville at the Walmart location does not serve lunch at 10:30. A rude lady told me they weren't ready to serve lunch yet at the Summerville location. I waited an additional 10 minutes in the parking lot and at 1050 they still were not ready to to serve lunch if you want lunch early I would suggest going to the Hardee's at the hotspot or the one in Goose Creek.
Atmosphere: 5
Food: 4
Service: 5
Hannah Borah
Staff has been very friendly, especially when I being asked for just a patty with cheese, they are always happy to help and get it right. Always taste good too!
Food: 5
Service: 5
Dock Baker
Three young ladies working. No supervision. Showed no sense of urgency to their job well or to properly service their customers. Order was wrong after repeating order three times. The three young ladies lacked maturity to even perform the most simple of tasks. No organization on who's order belonged to who. Totally bad experience.
Donna varner
Hot ham and cheese, bun was burnt and didn't have any cheese on it at all. Went back and the manager made her a fresh one! So much better. Thank you for your amazing customer service.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Double Bacon Cheeseburger and Fries with Cheese, Soft Drink, Double Cheeseburger, Ham Biscuit Combo
Edmond Grossie
As a really good place to run in and grab a burger it's going to be a very tasteful Burger excellent quality I've got some of the best fries in the world can't go wrong eating here . The customer service is always great. Thanks guys and gals for making my dinning experience pleasurable.
Go there at 130pm Saturday afternoon. Sit in the drive thru for 5 mins no one ever asks for my order. I go inside one sitting on his phone guy in the back steps out and said drive thru is closed. I informed him 5 people were sitting out there also. He stated they need to come inside. So I left not paying for poor service. I am a regular customer on breakfast. The last couple of morning I stop no ice...sad.
Atmosphere: 1
Food: 1
Service: 1
Bread was hard and they had none of drink machine worked. Also no tea but got charge for a meal. Had to go to station next store to get a
Atmosphere: 1
Food: 1
Service: 1
It's a Hardee's. It's the best one I've been too but one weird thing is the chili cheese fries this is the only Hardee's I have seen it as an option. I've been to this location 3 times the first time I ordered and the cashier asked if I wanted to upgrade to chili cheese fries of course I said yes cause who's gonna say no. Next time I went I specifically asked for them and she said we don't have those so I just said okay then the third time I asked for it again and she looked really confused but asked the manager who didn't look happy to make it. If you're going to offer something have some consistency at least. Other than that they were some of the best chili cheese fries I've had that's why I ordered them 2 more times.
Atmosphere: 5
Food: 5
Service: 4
Service was good and food was okay
The food was hot & fresh. It was made quickly, for a "made to order" fast food restaurant. The employees were friendly. I will return when I get a chance to.Parking: It's at a gas station also.Wheelchair accessibility: They have wheelchair parking, by the law, but I don't think they have a button for the wheelchair occupant to push to get in, which is an unfortunate situation for them.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mushroom
Service is slow & sucks , don’t expect fast food. This last time the employee was sitting in their car with her friend and had to run inside to make my order . Blatantly disrespectful ! They won’t be earning my money anymore . I feel bad for the owner .
Atmosphere: 1
Food: 1
Service: 1
The only reason why this establishment even gets one star is because it's the only way that I can leave a review. If you want to wait a half hour or more for your meal and it still be wrong, go ahead and come here. If not the please be true to yourself and go elsewhere. The employees do not know what they are doing. Most just stand there staring at you when asked a question. The manager hides in the office and then acts dumbfounded when an issue occurs. They sale single burgers and charge you for a double. Do yourself a favor do not eat here.
Atmosphere: 1
Food: 1
Service: 1
First time here in a very long time. Burgers were wrong on the first order, called and they were willing to replace the order (the reason why 4stars for service). Went back for the replacement order and recieved everything wrong. Slider patties on everything, ketchup instead of "special sauce", red onions instead of grilled onions. Believe me, the list goes on. In short, if your dying of starvation go ahead and risk it here, but don't expect to get what you ordered even if you give them 3 chances.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Double Bacon Cheeseburger and Fries with Cheese
Waited 20 minutes in the drive thru with nobody else waiting ahead or behind. The associate gave us our drinks and never made eye contact with the window again. After finally getting our food I asked why it took 20min and she said they had to drop the food again. She assured me it was all hot. Got home and my burger only had 1 patty instead of 2, and everything else was cold. Not only will I not be going to that location, but I’m not returning to any Hardees
Atmosphere: 1
Food: 1
Service: 1
Lady at Register was totally lost when my wife ask for the combo, posted on the store front window. I don't mean a small post, it was HUGE! Then they didn't have fries, so they offered Onion rings instead. That was fine, till we realized they charged us extra for the onion rings.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I like this Hardee's because their food is good. They start serving lunch at 10:30 a.m. the one in Summerville at the Walmart location does not serve lunch at 10:30. A rude lady told me they weren't ready to serve lunch yet at the Summerville location. I waited an additional 10 minutes in the parking lot and at 1050 they still were not ready to to serve lunch if you want lunch early I would suggest going to the Hardee's at the hotspot or the one in Goose Creek.
Atmosphere: 5
Food: 4
Service: 5
Staff has been very friendly, especially when I being asked for just a patty with cheese, they are always happy to help and get it right. Always taste good too!
Food: 5
Service: 5
Three young ladies working. No supervision. Showed no sense of urgency to their job well or to properly service their customers. Order was wrong after repeating order three times. The three young ladies lacked maturity to even perform the most simple of tasks. No organization on who's order belonged to who. Totally bad experience.
Hot ham and cheese, bun was burnt and didn't have any cheese on it at all. Went back and the manager made her a fresh one! So much better. Thank you for your amazing customer service.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Double Bacon Cheeseburger and Fries with Cheese, Soft Drink, Double Cheeseburger, Ham Biscuit Combo
As a really good place to run in and grab a burger it's going to be a very tasteful Burger excellent quality I've got some of the best fries in the world can't go wrong eating here . The customer service is always great. Thanks guys and gals for making my dinning experience pleasurable.
Atmosphere: 3
Food: 5
Service: 4