Ordered 3 pizzas and only received 1. Called and the said the other two would be there in 15 minutes NOT more like 1 hour and he’d to toss it because it was cold and a bit burnt so no heating up!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Teresa Smith
Good food, good
Atmosphere: 3
Food: 4
Service: 4
Terry Bass
Staff keeps hanging up on us!! Ordered $76.33 worth of food just now 3/1/2024 5:45pm. Pizza arrived at 7:18. Which was fine because it told us what time to expect it. Once we realized our drink was missing the drive had just left. Called store multiple times and when someone answered and we told that person our drink was missing they would hang up. Over and over and over again! Is this how they “manage” the Pizza Hut on Alice Drive? Or is all of them this way now? I want a refund and apology. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Bradley Jr
Pizza was hot fresh and ready in about 15 minutes. Staff was friendly and the restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Jake Guido
Every time I want my stuffed crust and my wife's veggie, they are on point, I even ask for light sauce and extra cheese, BAM!! Every time, that is a lot around here, some places are not consistent, this place definitely is!! People are good to me and I'll be good to the people! Thank you all!!! I appreciate you!
My order is always on point, and they have great customer service! I always go in to pick up my mobil order simply because the crew there are always so nice.
Atmosphere: 5
Food: 5
Service: 5
Mz Shay
The food was good. The staff...eeehhh... they could use some customer service training. There is no reason why I should know about who you like and don't like... who you will fight and won't fight... the girls are very young and need more
Atmosphere: 3
Food: 5
Service: 3
Shakima Croskey
Awesome! Everything was
Atmosphere: 5
Food: 5
Service: 5
T2K2
It was terrible in every way. They took my order and gave me a pick up time. When I arrived they told me no food, stoves were broken. EVERY employee was one their phones. It was dirty and in disarray.
Years ago you could go to pizza hut and sit down, have the buffet or order off the menu, and have a server come to your table. Nowadays it's get your pizza and get out. I miss the old pizza huts.
Atmosphere: 1
Food: 5
Service: 5
james briggs
Best pizza found in area so far.Nice friendly & helpful
Every time I visit this store I'm satisfied ! The food is excellent they always get my order right and the staff is very pleasant...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Traditional Wings, Honey BBQ
Kelly Smith
Horrible service! Was told pizza would be delivered in 30 minutes. An hour and a half later pizza was dropped off at the business where I work and left at front desk. I left specific instructions to bring pizza to the office where I work. Dough was undercooked and scarce toppings. Don't waste your time and money with this place.
Atmosphere: 1
Food: 2
Service: 1
Don Smith
After the Pizza Hut app crashed 5 times was finally able to order a pizza, drove here to pick it up and someone was in line ahead of me at the drive up pickup window. Waited 15 minutes and I left. I called and asked why it was taking so long to pickup an order and was told that the person had ordered and was waiting for their food. If you're going to let people order at the pickup window then you're screwing over everyone else that ordered ahead, why would I or anyone else wait that long for a cold pizza? Do better Pizza Hut because this is not the way to do business
Ordered 3 pizzas and only received 1. Called and the said the other two would be there in 15 minutes NOT more like 1 hour and he’d to toss it because it was cold and a bit burnt so no heating up!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Good food, good
Atmosphere: 3
Food: 4
Service: 4
Staff keeps hanging up on us!! Ordered $76.33 worth of food just now 3/1/2024 5:45pm. Pizza arrived at 7:18. Which was fine because it told us what time to expect it. Once we realized our drink was missing the drive had just left. Called store multiple times and when someone answered and we told that person our drink was missing they would hang up. Over and over and over again! Is this how they “manage” the Pizza Hut on Alice Drive? Or is all of them this way now? I want a refund and apology. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Pizza was hot fresh and ready in about 15 minutes. Staff was friendly and the restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Every time I want my stuffed crust and my wife's veggie, they are on point, I even ask for light sauce and extra cheese, BAM!! Every time, that is a lot around here, some places are not consistent, this place definitely is!! People are good to me and I'll be good to the people! Thank you all!!! I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Veggie Lovers Pizza
My order is always on point, and they have great customer service! I always go in to pick up my mobil order simply because the crew there are always so nice.
Atmosphere: 5
Food: 5
Service: 5
The food was good. The staff...eeehhh... they could use some customer service training. There is no reason why I should know about who you like and don't like... who you will fight and won't fight... the girls are very young and need more
Atmosphere: 3
Food: 5
Service: 3
Awesome! Everything was
Atmosphere: 5
Food: 5
Service: 5
It was terrible in every way. They took my order and gave me a pick up time. When I arrived they told me no food, stoves were broken. EVERY employee was one their phones. It was dirty and in disarray.
Atmosphere: 1
Food: 1
Service: 1
Take out order was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Years ago you could go to pizza hut and sit down, have the buffet or order off the menu, and have a server come to your table. Nowadays it's get your pizza and get out. I miss the old pizza huts.
Atmosphere: 1
Food: 5
Service: 5
Best pizza found in area so far.Nice friendly & helpful
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pepperoni Lovers Pizza
Every time I visit this store I'm satisfied ! The food is excellent they always get my order right and the staff is very pleasant...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Traditional Wings, Honey BBQ
Horrible service! Was told pizza would be delivered in 30 minutes. An hour and a half later pizza was dropped off at the business where I work and left at front desk. I left specific instructions to bring pizza to the office where I work. Dough was undercooked and scarce toppings. Don't waste your time and money with this place.
Atmosphere: 1
Food: 2
Service: 1
After the Pizza Hut app crashed 5 times was finally able to order a pizza, drove here to pick it up and someone was in line ahead of me at the drive up pickup window. Waited 15 minutes and I left. I called and asked why it was taking so long to pickup an order and was told that the person had ordered and was waiting for their food. If you're going to let people order at the pickup window then you're screwing over everyone else that ordered ahead, why would I or anyone else wait that long for a cold pizza? Do better Pizza Hut because this is not the way to do business
Atmosphere: 1
Service: 1