This pizza hut location is amazing. Everyone is always so happy and in such a good mood. I feel like part of their family being able to have small talk while getting my order. They are on top of it with getting orders right, and if there's a mistake they will make sure to fix it and make it up to you. The food is always hot and fresh!
We threw them a huge last minute lunch order to deliver to a customer site with more than 15 people. It was handled efficiently and with appreciation. Pizza Hut Shaw rocks!
Atmosphere: 5
Food: 5
Service: 5
Tony Vega
Small carry out Pizza Hut, but they do have a hard working crew.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Breaded Boneless Wings, Traditional Wings, Cinnabon Mini Rolls
Josh Thurston
There was an accident in front of the store which delayed the delivery however they called multiple times to keep me in the loop about the delays and even remade the order due to the wait. Food was great and they're gonna be my go to now in the
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Stuffed Crust
Gerry Dick
Decent service for takeout...my wife and son feel that the pizza is saltier than most. The cashier was congenial but appeared to be overwhelmed by customers.
Atmosphere: 3
Food: 4
Service: 4
Tabbatha Jones
I go here quite a bit and I have a wonderful experience every time. Staff is friendly. Management is great!! Food is always cooked exactly the way i ask no matter what I order. Definitely recommend this location!!
We had order a medium thin pepper pizza it was good they did not have a special for a medium it was 15.78
Yvonne Sabastian
Food COLD - Not all of my order was delivered due to DOOR DASH which is a TERRIBLE company WHY do i pay a delivery fee to pizza hut when someone else delivers!!!!
William Bellinger
Glad they were open during last nights storm, but...they didn't start part of my order till after they put my other food in the warmer, and ordered boneless wings and got bone in wings. Mine wasn't the only order the messed up while I was waiting
Graig Owens
The night crew working there was on point! Excellent service, great attitudes, and fast service. Give those guys a raise!
Pizza was hot, fresh, and on-time according to their app, but was lacking enough pizza sauce and the entire bottom crust was too doughy (not baked long enough).
Ashley James
Shout out to the crew at work today. There was a minor hiccup, but they were quick to correct it within a couple of seconds. Excellent customer service
Wayne Lady
I order a couple of times a month. Seems like the last 2 or 3 months it has gotten so much better. From the customer service to the quality of my food and the speed of service. Thank all of yall. Wayne
Lisa Fadden
Ordered on-ine for delivery, paid and received confirmation only to find out 2 hours later (by calling the store to inquire where my order was) that the location is not doing deliveries. By the time I picked up my order, it had been sitting for over 2 hours. If delivery isn't an option, you would think that the Pizza Hut site would be updated to reflect that rather than misleading the customers, yet happily accepting their money?!
jessica salas
Management has really cleaned this place up! Hands down the absolute best customer service I have received in Sumter!!!!! Don't judge this location by past experience. I know I was pleasantly surprised!!
This pizza hut location is amazing. Everyone is always so happy and in such a good mood. I feel like part of their family being able to have small talk while getting my order. They are on top of it with getting orders right, and if there's a mistake they will make sure to fix it and make it up to you. The food is always hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, My Pizza, Triple Chocolate Brownie, Oven-Baked Chicken Alfredo Pasta, Traditional Wings, Breadsticks, Cheese Sticks, Buffalo Chicken Pizza
We threw them a huge last minute lunch order to deliver to a customer site with more than 15 people. It was handled efficiently and with appreciation. Pizza Hut Shaw rocks!
Atmosphere: 5
Food: 5
Service: 5
Small carry out Pizza Hut, but they do have a hard working crew.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Breaded Boneless Wings, Traditional Wings, Cinnabon Mini Rolls
There was an accident in front of the store which delayed the delivery however they called multiple times to keep me in the loop about the delays and even remade the order due to the wait. Food was great and they're gonna be my go to now in the
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Stuffed Crust
Decent service for takeout...my wife and son feel that the pizza is saltier than most. The cashier was congenial but appeared to be overwhelmed by customers.
Atmosphere: 3
Food: 4
Service: 4
I go here quite a bit and I have a wonderful experience every time. Staff is friendly. Management is great!! Food is always cooked exactly the way i ask no matter what I order. Definitely recommend this location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Pepperoni Pizza, Triple Chocolate Brownie, Breaded Boneless Wings, Oven-Baked Chicken Alfredo Pasta, Traditional Wings, Breadsticks, Cheese Sticks, Pepperoni Lovers Pizza, Marinara, Hawaiian Chicken Pizza, Meat Lovers Pizza, Supreme Pizza, Cinnabon Mini Rolls
We had order a medium thin pepper pizza it was good they did not have a special for a medium it was 15.78
Food COLD - Not all of my order was delivered due to DOOR DASH which is a TERRIBLE company WHY do i pay a delivery fee to pizza hut when someone else delivers!!!!
Glad they were open during last nights storm, but...they didn't start part of my order till after they put my other food in the warmer, and ordered boneless wings and got bone in wings. Mine wasn't the only order the messed up while I was waiting
The night crew working there was on point! Excellent service, great attitudes, and fast service. Give those guys a raise!
Restaurantji Recommends
Pizza was hot, fresh, and on-time according to their app, but was lacking enough pizza sauce and the entire bottom crust was too doughy (not baked long enough).
Shout out to the crew at work today. There was a minor hiccup, but they were quick to correct it within a couple of seconds. Excellent customer service
I order a couple of times a month. Seems like the last 2 or 3 months it has gotten so much better. From the customer service to the quality of my food and the speed of service. Thank all of yall. Wayne
Ordered on-ine for delivery, paid and received confirmation only to find out 2 hours later (by calling the store to inquire where my order was) that the location is not doing deliveries. By the time I picked up my order, it had been sitting for over 2 hours. If delivery isn't an option, you would think that the Pizza Hut site would be updated to reflect that rather than misleading the customers, yet happily accepting their money?!
Management has really cleaned this place up! Hands down the absolute best customer service I have received in Sumter!!!!! Don't judge this location by past experience. I know I was pleasantly surprised!!