The food is very satisfying and will make you come back for more, some customer service attitude needs to be work on and the atmosphere is beautiful because when you go in and smell that good salad and sub it makes you wanna eat there more daily and the area is clean and smellls good ill uodate when i notice new
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chef Salad
Carleen Scott
Take way to long to get your food. To much talking and not getting the order out. Need hair nets bad, need to answer the phone when it rings, needs to listen to the customer wants on sandwiches. Needs a new price list board so customer knows what the Prices areNeeds to fix or a new drink machine for customer can serve there selfSince the Covid this place has been going down. The Owner needs to visit this place more often. By the way your employees says you don't come at all and that you send someone else to pick up the money . Needs to be cleaner inside than what it is. The tables at lunch time is dirty, also late afternoon and no one in the restaurant tables are dirtyCLEAN IT UP OR YOU'LL LIST A LOT MORE. The store out at shaw is alot better food and Cleaner. Number 19, 18 and 10. Not on your list at the bottom.
Atmosphere: 1
Food: 2
Service: 1
Nevaeh Phorever
First off, I’m coming from out of state to take my mom shopping and celebrate my daughter’s birthday. My mom wanted a sub. It’s 12 noon and the building looks abandoned. I was going to sit in the car with my small puppy but my two daughters and mom insisted that I come in and help place their orders because they weren’t familiar with substation. I’m not familiar with ordering either I used to just get a salad years ago from Substation 2 on Peach Orchard Rd before the pandemic but I stopped after the pandemic. Walked in and the older white lady took our orders was very nice but the black lady with glasses didn’t speak, wasn’t polite, just walked up while my daughter went to the car to get her change and said to me you can’t be in here with him! Didn’t asked me for any type of service animal verification or anything. So I politely said I’m helping them order because they’ve lost without me and she’s just standing looking at me with a rude stare. I put my puppy in the car and came back inside and my daughter said they want to know what you want on your sub, so the same lady that told me I couldn’t be in the restaurant with my dog ( which is understandable) still looking like she has an attitude, I’m thinking the dog is is the car so what’s the problem??? A third lady said I’m putting the topics on the sub, I proceeded to tell her what I wanted on my tuna sub with no issues then when my 8 yr old ham, turkey, and cheese sub she didn’t know what she wanted but typically from subway gets lettuce, mayo, and mustard.. I started letting her know while talking to my daughter what to put on her sandwich but my daughter changed her mind about first lettuce and then mayo and this lady bout lost it! Saying, I’m about to start over and murmuring under her breath with the same rude dog lady…. I told her it wasn’t that serious to fix it anyway. She finally lets me know it’s a menu with the side items at the end of the counter after my 8 year old got stuck on what to put on her sub. These two women were rude and very unprofessional..I’ve never been in this substation before and will never return. I’ll drive to peach orchard st first. Jealousy is a demon. They both never saw me before and decided to judge me and treat me rude for no reason. However they were nice to my mom and oldest daughter but me no! Food was decent. But the customer service is not worth coming back!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Turkey and Cheese Sub
Jenny Warren
Wonderful customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef Salad
Michelle Moore
When I called to place an order, a woman answered “hello”, and when I had to ask if I was calling substation she was rude with her reply. I ended the call. When I tried to call back, numerous times..no one answered.
Tez D
Got my order way wrong had to go back and still mess my sandwichs up on one of the sandwiches that was redone didn't cut it correctly so I had to literally use my hands and ball it up just to get it in my
Food: 1
Tinesia W.
First and last time ever coming to this place! Our sandwiches did not come as ordered with mayo, instead it was salad dressing. When we told the employee it was wrong she began to argue with me that's how they make them! So I pointed out the fact that we ordered them with mayo, like the sign says Mayo upon request. The overall cleanliness of this place is nonexistent, and quite disgusting. We didn't notice this until we were waiting for our food. We truly thought there had been a food fight with all the sandwich toppings everywhere. The ceiling was leaking and looked as if soda was spilled all over the place, but the soda pop machine was not working. Also the prices are not listed correctly so expect to spend a lot more! I just don't understand how this place stays in business, but they definitely will not be getting ours ever again.
Tommy Elmore
Kid-friendliness: Number 19 is all I eat
Deven Wright
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich, Turkey & Cheese Sub Small, Super Special Sub Small, Italian Meatballs Sub Large, Nacho Cheese Doritos, Cool Ranch Doritos, Bologna Ham Cheese & Turkey Sub Small, Chef Salad, Grilled Chicken Breast Salad, Meatball and Cheese Sub, Macaroni Salad, Italian Meatballs Sub Small, Turkey and Cheese Sub, Fritos, Roast Beef Ham & Cheese Sub Large, Lay's, All Cheese Sub Large, Ruffles
Jlein Jennings
I love the subs here but on the website it says the station closes at 9 I got there around 8:20 and the door is locked so I drove to the window waited only to be told at 8:28 they are not taking anymore orders because whoever was fixing the food took everything down already. What business literally stops taking orders 30 min before closing. I could see 15 min but this right here is ridiculous.
Great food and drink good customer serviceKid-friendliness: Good kids meal and kid friendly
Atmosphere: 5
Food: 5
Service: 3
Michael L Smith
I was going to stop and eat here but I didn't see any cars parked outside so I passed.
Midnight Rider
I’ve been ordering by phone for years and always order the same sub. Now, all of a sudden I have to order online because it’s too much trouble for someone to take my order and make the sandwich I want. Turkey, cappacola, pastrami. The service industry is riddled with lazy people.
The food is very satisfying and will make you come back for more, some customer service attitude needs to be work on and the atmosphere is beautiful because when you go in and smell that good salad and sub it makes you wanna eat there more daily and the area is clean and smellls good ill uodate when i notice new
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chef Salad
Take way to long to get your food. To much talking and not getting the order out. Need hair nets bad, need to answer the phone when it rings, needs to listen to the customer wants on sandwiches. Needs a new price list board so customer knows what the Prices areNeeds to fix or a new drink machine for customer can serve there selfSince the Covid this place has been going down. The Owner needs to visit this place more often. By the way your employees says you don't come at all and that you send someone else to pick up the money . Needs to be cleaner inside than what it is. The tables at lunch time is dirty, also late afternoon and no one in the restaurant tables are dirtyCLEAN IT UP OR YOU'LL LIST A LOT MORE. The store out at shaw is alot better food and Cleaner. Number 19, 18 and 10. Not on your list at the bottom.
Atmosphere: 1
Food: 2
Service: 1
First off, I’m coming from out of state to take my mom shopping and celebrate my daughter’s birthday. My mom wanted a sub. It’s 12 noon and the building looks abandoned. I was going to sit in the car with my small puppy but my two daughters and mom insisted that I come in and help place their orders because they weren’t familiar with substation. I’m not familiar with ordering either I used to just get a salad years ago from Substation 2 on Peach Orchard Rd before the pandemic but I stopped after the pandemic. Walked in and the older white lady took our orders was very nice but the black lady with glasses didn’t speak, wasn’t polite, just walked up while my daughter went to the car to get her change and said to me you can’t be in here with him! Didn’t asked me for any type of service animal verification or anything. So I politely said I’m helping them order because they’ve lost without me and she’s just standing looking at me with a rude stare. I put my puppy in the car and came back inside and my daughter said they want to know what you want on your sub, so the same lady that told me I couldn’t be in the restaurant with my dog ( which is understandable) still looking like she has an attitude, I’m thinking the dog is is the car so what’s the problem??? A third lady said I’m putting the topics on the sub, I proceeded to tell her what I wanted on my tuna sub with no issues then when my 8 yr old ham, turkey, and cheese sub she didn’t know what she wanted but typically from subway gets lettuce, mayo, and mustard.. I started letting her know while talking to my daughter what to put on her sandwich but my daughter changed her mind about first lettuce and then mayo and this lady bout lost it! Saying, I’m about to start over and murmuring under her breath with the same rude dog lady…. I told her it wasn’t that serious to fix it anyway. She finally lets me know it’s a menu with the side items at the end of the counter after my 8 year old got stuck on what to put on her sub. These two women were rude and very unprofessional..I’ve never been in this substation before and will never return. I’ll drive to peach orchard st first. Jealousy is a demon. They both never saw me before and decided to judge me and treat me rude for no reason. However they were nice to my mom and oldest daughter but me no! Food was decent. But the customer service is not worth coming back!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Turkey and Cheese Sub
Wonderful customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef Salad
When I called to place an order, a woman answered “hello”, and when I had to ask if I was calling substation she was rude with her reply. I ended the call. When I tried to call back, numerous times..no one answered.
Got my order way wrong had to go back and still mess my sandwichs up on one of the sandwiches that was redone didn't cut it correctly so I had to literally use my hands and ball it up just to get it in my
Food: 1
First and last time ever coming to this place! Our sandwiches did not come as ordered with mayo, instead it was salad dressing. When we told the employee it was wrong she began to argue with me that's how they make them! So I pointed out the fact that we ordered them with mayo, like the sign says Mayo upon request. The overall cleanliness of this place is nonexistent, and quite disgusting. We didn't notice this until we were waiting for our food. We truly thought there had been a food fight with all the sandwich toppings everywhere. The ceiling was leaking and looked as if soda was spilled all over the place, but the soda pop machine was not working. Also the prices are not listed correctly so expect to spend a lot more! I just don't understand how this place stays in business, but they definitely will not be getting ours ever again.
Kid-friendliness: Number 19 is all I eat
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich, Turkey & Cheese Sub Small, Super Special Sub Small, Italian Meatballs Sub Large, Nacho Cheese Doritos, Cool Ranch Doritos, Bologna Ham Cheese & Turkey Sub Small, Chef Salad, Grilled Chicken Breast Salad, Meatball and Cheese Sub, Macaroni Salad, Italian Meatballs Sub Small, Turkey and Cheese Sub, Fritos, Roast Beef Ham & Cheese Sub Large, Lay's, All Cheese Sub Large, Ruffles
I love the subs here but on the website it says the station closes at 9 I got there around 8:20 and the door is locked so I drove to the window waited only to be told at 8:28 they are not taking anymore orders because whoever was fixing the food took everything down already. What business literally stops taking orders 30 min before closing. I could see 15 min but this right here is ridiculous.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Was well pleased with everything from food to
Atmosphere: 5
Food: 5
Service: 5
I wouldn’t know, they never answer the phone!
Great food and drink good customer serviceKid-friendliness: Good kids meal and kid friendly
Atmosphere: 5
Food: 5
Service: 3
I was going to stop and eat here but I didn't see any cars parked outside so I passed.
I’ve been ordering by phone for years and always order the same sub. Now, all of a sudden I have to order online because it’s too much trouble for someone to take my order and make the sandwich I want. Turkey, cappacola, pastrami. The service industry is riddled with lazy people.