Ordered a açaí bowl today, the base was straight liquid like two clumps of frozen açaí base. I called the store and supposedly the guy said he’s one of the managers. I asked him shouldn’t the base be frozen as I opened my bowl and it’s like straight liquid. He said that there’s a new formula they’re not supposed to freeze it anymore. So I said basically it’s not even a thick as a smoothie and just straight liquid in a bowl with fruit on top which he said yeah. I told him I ordered two days ago and it was frozen. It wasn’t like this and he just said OK didn’t offer me anything didn’t apologize nothing very disappointed and I would like someone to contact me.
Atmosphere: 1
Food: 1
Service: 1
Dot McCauley
Bahama Mama smoothie every time. It has chocolate in it. Yummy.
Grandpa Dale Ross
Yet another location for me. Quality etc is the same as other locations. While the smoothies are great, I really like that Peanut Butter Crunch Flatbread, hidden in the menu here. I had to find it in a breakfast combo with a smoothie which just a total win for you!
Atmosphere: 5
Food: 5
Service: 5
Egg Lover
Hi, I was visiting this location with my grandmother this weekend when I overheard the staff complaining and talking negatively on the customers and other employees. When ordering food, the employee was very rude. When I politely asked to speak to the manager because the employee making my food loudly scoffed at the order, the employee rudely declined my request to speak to the manager. Nonetheless the food was delicious but, it is the disrespect I received that upset me and my grandmother.
Atmosphere: 1
Food: 5
Service: 1
Tasha Danielle
Great customer service! I tried something new the banana peanut butter flatbread and Bahama Mama smoothie and both were super good!! Got my toddler the lil jetty and he loved!!! Had my hands full with him and the staff assisted me placing my items into my car while I got him situated in the car seat. That simple act of kindness really meant so much!! Thanks!!!!!
Atmosphere: 5
Food: 5
Service: 5
Alexandra the Great
It's always a great experience when I come to get my smoothies here. Not all tropical smoothies are created equal, but I can definitely say this place has been consistent.
Atmosphere: 5
Food: 5
Service: 5
Colleen J.
My grandson and I always go into the Tropical Smoothie at Tega Cay because we take Tae Kwon Do with Tiger Kim's right next door! We have never had this Youth take our order and he must've been 15 or 16 yrs. old. There was no problem when he took our order, but when he laid the drinks down I asked him (because I had my hands full) which drink was which! He said it was on the side of the cup real smart and I asked him twice. So I put everything down and picked the cup up(normally the person behind the counter would tell you, but this guy is not for customer service nor any part of being around people)J I told him I found the name and told him it was "without" his help! He went back to the others and told them loudly what I had said. What types of people do you hire to take care of your store front because everyone else is very helpful and nice!
YAN B
Ordered 3 cheese chicken quesadilla but got just cheese quesadilla instead …and it wouldn’t hurt to put some kind of dipping on the side .
Geral N.
The best place to get a smoothie! Other then me making my own!! the service is always pleasant and does things in a timely manner. The ambiance is great and always clean with no waits. Definitely recommend!
Ceana Felzer
literally incapable of bringing out curbside orders. i have leg issues so the less walking i have to do the better so i will regularly choose curbside and for the last year no one has brought it out
Food and smoothie were very good. Bathroom doors had a number pad lock system that was very uncomfortable to ask about and was a bit strange.
James B
In general, I get good customer service today one of the owners was there. It was a woman. She assist me as if it was a problem.waited for my food. Another customer comes up give them. No problem he was white you figure it out. The staff generally speaking is not diverse. The food is good it’s clean. I’m generally in an out.
Tabrion Gilcrease
Bahama Mama is now my all time favorite smoothie. Reminds me of my favorite place Miami!!
Crystal S.
Great location. Every time I have been here it is clean. Staff are young however polite and do a great job. That is such a refreshing atmosphere this day and time. This location is like the Chik Fil A of SMOOTHIES.
Amy
Always good smoothies and the food is surprisingly good. The quesadillas is a family favorite and I like the paninis.
Ordered a açaí bowl today, the base was straight liquid like two clumps of frozen açaí base. I called the store and supposedly the guy said he’s one of the managers. I asked him shouldn’t the base be frozen as I opened my bowl and it’s like straight liquid. He said that there’s a new formula they’re not supposed to freeze it anymore. So I said basically it’s not even a thick as a smoothie and just straight liquid in a bowl with fruit on top which he said yeah. I told him I ordered two days ago and it was frozen. It wasn’t like this and he just said OK didn’t offer me anything didn’t apologize nothing very disappointed and I would like someone to contact me.
Atmosphere: 1
Food: 1
Service: 1
Bahama Mama smoothie every time. It has chocolate in it. Yummy.
Yet another location for me. Quality etc is the same as other locations. While the smoothies are great, I really like that Peanut Butter Crunch Flatbread, hidden in the menu here. I had to find it in a breakfast combo with a smoothie which just a total win for you!
Atmosphere: 5
Food: 5
Service: 5
Hi, I was visiting this location with my grandmother this weekend when I overheard the staff complaining and talking negatively on the customers and other employees. When ordering food, the employee was very rude. When I politely asked to speak to the manager because the employee making my food loudly scoffed at the order, the employee rudely declined my request to speak to the manager. Nonetheless the food was delicious but, it is the disrespect I received that upset me and my grandmother.
Atmosphere: 1
Food: 5
Service: 1
Great customer service! I tried something new the banana peanut butter flatbread and Bahama Mama smoothie and both were super good!! Got my toddler the lil jetty and he loved!!! Had my hands full with him and the staff assisted me placing my items into my car while I got him situated in the car seat. That simple act of kindness really meant so much!! Thanks!!!!!
Atmosphere: 5
Food: 5
Service: 5
It's always a great experience when I come to get my smoothies here. Not all tropical smoothies are created equal, but I can definitely say this place has been consistent.
Atmosphere: 5
Food: 5
Service: 5
My grandson and I always go into the Tropical Smoothie at Tega Cay because we take Tae Kwon Do with Tiger Kim's right next door! We have never had this Youth take our order and he must've been 15 or 16 yrs. old. There was no problem when he took our order, but when he laid the drinks down I asked him (because I had my hands full) which drink was which! He said it was on the side of the cup real smart and I asked him twice. So I put everything down and picked the cup up(normally the person behind the counter would tell you, but this guy is not for customer service nor any part of being around people)J I told him I found the name and told him it was "without" his help! He went back to the others and told them loudly what I had said. What types of people do you hire to take care of your store front because everyone else is very helpful and nice!
Ordered 3 cheese chicken quesadilla but got just cheese quesadilla instead …and it wouldn’t hurt to put some kind of dipping on the side .
The best place to get a smoothie! Other then me making my own!! the service is always pleasant and does things in a timely manner. The ambiance is great and always clean with no waits. Definitely recommend!
literally incapable of bringing out curbside orders. i have leg issues so the less walking i have to do the better so i will regularly choose curbside and for the last year no one has brought it out
Restaurantji Recommends
Food and smoothie were very good. Bathroom doors had a number pad lock system that was very uncomfortable to ask about and was a bit strange.
In general, I get good customer service today one of the owners was there. It was a woman. She assist me as if it was a problem.waited for my food. Another customer comes up give them. No problem he was white you figure it out. The staff generally speaking is not diverse. The food is good it’s clean. I’m generally in an out.
Bahama Mama is now my all time favorite smoothie. Reminds me of my favorite place Miami!!
Great location. Every time I have been here it is clean. Staff are young however polite and do a great job. That is such a refreshing atmosphere this day and time. This location is like the Chik Fil A of SMOOTHIES.
Always good smoothies and the food is surprisingly good. The quesadillas is a family favorite and I like the paninis.