Ordered online, carry out. Mobile website stated that my store was closed for carry out until 4:00pm and prompted me to choose a pick up time. I chose 4:00pm and continued checkout process, paid online, etc. Arrived at store around 4:15pm to pick up my order but no one was there and the doors were locked. Called the local store phone number which stated the store was closed. Called Pizza Hut customer service line and spent 15 minutes on the phone with them but they could not help me. She stated someone would call me in 1-2 days. My debit card was charged $49.19 and no food.
Kim Hiott
The pizza just taste so much better than anywhere else. The employees were very nice too.
Tyrah Jerideau
The lady who took my order on the phone was very polite and friendly. My order was ready when I arrived.
Melanie Henderson
I haven't been here in a while, but what I ordered was really good. The distribution of toppings was good. The pizza was cooked well and not doughy. The facility definitely needs some TLC because it isn't aesthetically pleasing. If you order from the app, you will receive better deals.
Erica Taylor
I have been ordering from Pizza a hut for years and tonight is officially my last night dealing with them. I placed an order then was placed on hold for almost an hour just to make a payment. I call back and an employee said they are closed and not sure why I was on hold for long.i explained the situation then she says they got busy. So yall got busy right before closing? Smdh
Megan LoPiccolo
Pizza was cooked very well and they gave us plenty of things we needed. Too bad the dining room isn't open but Covid has ruined everything!
Sandra Riddle
I placed an online order at 1:28 PM to pick up at 7:15 PM. I chose curbside/no contact pick up… I paid for my order online. I arrived at the restaurant at 7:15 PM and called to let them know that I was there for curbside pick up. After being on hold for 10 minutes I finally went into the restaurant to let them know I was waiting for my curbside pick up. By the time the lady got off the phone I had been on hold for almost 15 minutes. I turned my phone and showed her how long I was on hold. She looked at my order and couldn’t find it. By now it was 25 minutes past my pick up time. She passed me to another employee who finally found my order and said that the order had been canceled at 2:15 PM. I told her no one called me and I didn’t called them to cancel my order. She offered to redo my order if I wanted to wait 15 minutes. But then it would be in 45 minutes past my pick up time. She said they would have to re-charge me because my charge had been credited back to my charge card. I told her for the inconvenience that I shouldn’t be charged anything and she told me that they could not do that. So, I left the restaurant with no pizza.
Brian Lopiccolo
Pizza was great. I just wish the inside dinning area was open. We had to sit on the curve sence we were traveling.
Anthony Seabury
My online order was ready and hot whwn I arrived, and was hassle free.
Rosemary Eutsler
It is hard to give a rating when you place an order for your supper and you are called back as you are walking out the door to pick it up and they call you to tell you they are closing due to an emergency. The emergency could very likely be valid but I cannot give a fair rating as I was unable to be served.
Called in to place an order, asked what the specials were. I was immediately placed on hold (person never asked me to hold). I waited for 10 minutes. Someone would pickup (would not speak) and place me back on hold. Very unprofessional. If you are busy just say that! Needless to say I took my business to Papa John’s where I received much better customer service.
Lauren Hixon
Make sure all toppings are on the pizza that i pay for. Otherwise it was great!!
Sonya Stephens
GREAT SERVICE, BEAUTIFUL SMILE FOR THE SERVER
Jessica Nichols
We put in an online order to be picked up at 8:30pm. We received a call at 8:20 asking if we were still coming to pick up our order. We responded of course and mentioned that we scheduled it for 8:30 and they kindly explained that the store actually closes at 8pm. The employees offered to stay at the store so that we could still get our food, we rushed as much as we could from our location (Walmart...and we know how those checkout lines are!) so it ended up being around 8:40 when we got there. We were met with friendly smiles, great service, hot pizzas and everything was correct. This experience has stuck with us and we are loyal customers now. Thank you so much, we cannot wait to visit again!
Julius Holmes
I dont plan on coming back to walterboro location it took me over hour and a half just to get my order
Ordered online, carry out. Mobile website stated that my store was closed for carry out until 4:00pm and prompted me to choose a pick up time. I chose 4:00pm and continued checkout process, paid online, etc. Arrived at store around 4:15pm to pick up my order but no one was there and the doors were locked. Called the local store phone number which stated the store was closed. Called Pizza Hut customer service line and spent 15 minutes on the phone with them but they could not help me. She stated someone would call me in 1-2 days. My debit card was charged $49.19 and no food.
The pizza just taste so much better than anywhere else. The employees were very nice too.
The lady who took my order on the phone was very polite and friendly. My order was ready when I arrived.
I haven't been here in a while, but what I ordered was really good. The distribution of toppings was good. The pizza was cooked well and not doughy. The facility definitely needs some TLC because it isn't aesthetically pleasing. If you order from the app, you will receive better deals.
I have been ordering from Pizza a hut for years and tonight is officially my last night dealing with them. I placed an order then was placed on hold for almost an hour just to make a payment. I call back and an employee said they are closed and not sure why I was on hold for long.i explained the situation then she says they got busy. So yall got busy right before closing? Smdh
Pizza was cooked very well and they gave us plenty of things we needed. Too bad the dining room isn't open but Covid has ruined everything!
I placed an online order at 1:28 PM to pick up at 7:15 PM. I chose curbside/no contact pick up… I paid for my order online. I arrived at the restaurant at 7:15 PM and called to let them know that I was there for curbside pick up. After being on hold for 10 minutes I finally went into the restaurant to let them know I was waiting for my curbside pick up. By the time the lady got off the phone I had been on hold for almost 15 minutes. I turned my phone and showed her how long I was on hold. She looked at my order and couldn’t find it. By now it was 25 minutes past my pick up time. She passed me to another employee who finally found my order and said that the order had been canceled at 2:15 PM. I told her no one called me and I didn’t called them to cancel my order. She offered to redo my order if I wanted to wait 15 minutes. But then it would be in 45 minutes past my pick up time. She said they would have to re-charge me because my charge had been credited back to my charge card. I told her for the inconvenience that I shouldn’t be charged anything and she told me that they could not do that. So, I left the restaurant with no pizza.
Pizza was great. I just wish the inside dinning area was open. We had to sit on the curve sence we were traveling.
My online order was ready and hot whwn I arrived, and was hassle free.
It is hard to give a rating when you place an order for your supper and you are called back as you are walking out the door to pick it up and they call you to tell you they are closing due to an emergency. The emergency could very likely be valid but I cannot give a fair rating as I was unable to be served.
Restaurantji Recommends
Called in to place an order, asked what the specials were. I was immediately placed on hold (person never asked me to hold). I waited for 10 minutes. Someone would pickup (would not speak) and place me back on hold. Very unprofessional. If you are busy just say that! Needless to say I took my business to Papa John’s where I received much better customer service.
Make sure all toppings are on the pizza that i pay for. Otherwise it was great!!
GREAT SERVICE, BEAUTIFUL SMILE FOR THE SERVER
We put in an online order to be picked up at 8:30pm. We received a call at 8:20 asking if we were still coming to pick up our order. We responded of course and mentioned that we scheduled it for 8:30 and they kindly explained that the store actually closes at 8pm. The employees offered to stay at the store so that we could still get our food, we rushed as much as we could from our location (Walmart...and we know how those checkout lines are!) so it ended up being around 8:40 when we got there. We were met with friendly smiles, great service, hot pizzas and everything was correct. This experience has stuck with us and we are loyal customers now. Thank you so much, we cannot wait to visit again!
I dont plan on coming back to walterboro location it took me over hour and a half just to get my order