Wendy's

520 Mountain View Rd, Rapid City
(605) 348-8549

Recent Reviews

Brandon Johnson

The place looks pretty run down when you first pull up, windows in the drive thru busted out and all of the doors locked so you cannot grab your pickup orders... I asked for some extra stuff on my burger, which was not added. I politely requested the items added and an angry guy came up to the window to give me the food and slammed it shut on me saying " get the F out of my drive thru you stupid @%$ N!%$@". He was upset that I had raised times in his drive thru. Manager tried to make it right but hard to make up for that... It would have been 1 star if the manager was not understanding. Please keep upset workers away from your customers and on your grill.

Atmosphere: 1

Food: 3

Service: 1

hmmurdock835

Long wait. Cold food. Food never how i ask

Atmosphere: 2

Food: 2

Service: 1

Van Harris

The bathrooms are disgusting and the employees are mean and

Atmosphere: 1

Service: 1

Ervin Baker

Fast food, but was good considering and the staff was friendly.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Seasoned Potatoes, Breakfast Baconator

Faye Loera

Very short staffed, the order we was given was not our order at all. But the food was good. So we just eat what we was given and moved on. ( we already left down the road lol)Wheelchair accessibility: Wheelchair accessible

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Jr Cheeseburger, Grilled Chicken Sandwich, Wendy’S French Fries, Bacon Double Stack, Asiago Ranch Chicken Club Combo, Classic Chicken Sandwich, Chicken Sandwich

Ralph and Cindy Treece (rctadventures)

Tables were dirty and lines were long. Typical if this location but food is usually good once you get it.

Atmosphere: 2

Food: 5

Service: 2

John Hoyt

Service was alittle

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Spicy Chicken Sandwich, Baconator

Ben Schwarting

Nothing overly impressive. Not bad.

Atmosphere: 3

Food: 4

Service: 3

Levi Ross

I don’t usually write these, but the service today 12/15/2023 was phenomenal. I was placing my order in the drive through and was going to use their app on a buy one get one Pretzel Baconator. Well the app crashed while I was ordering and I lost the coupon, so I just told them to take those off and I’d use another coupon. They gave me a total and I drove up to the next window. Well the nice lady at the window asked me what I had ordered. Being my order was a mess. She scanned the other coupons for the other sandwich. She said you know what. You can have both the Baconators for the buy one get one price and the other sandwich for free too. Like wow. She didn’t even question what happened, and just said it’s okay and that it happens. She was prepared to make her customer happy is all, she also wished me a merry Christmas. Amazing customer service today. I couldn’t be more happy. She deserves a pay raise!! Amazing.

Atmosphere: 5

Food: 5

Service: 5

Angie Hammon

Still have yet to get the order correct. I dont even ask for anything added or removed. How do you hand somone a bacon ch burger with NO BACON.

Food: 1

Service: 1

Turboturtle

Dirty dirty dirty!!! Clean you store instead of playing on the phone. We didn’t even finish our food. The restrooms were absolutely disgusting.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Chicken Sandwich

Christina Spreizer

Check this out! I don't think I've ever seen such a good looking fast food burger!The bun was fresh, the bacon crispy & the tomatoes were actually ripe red.All delivered warm, by Door Dash. Happy Belly!

Food: 5

Patrick Buttke

Food was great. Had the breakfast baconator which is awesome! The people with me seemed very pleased with their food as well. The signage could be updated, Both times we went the signs did not show the breakfast menu and they are manual so it was a pain in the bit for the worker & customers.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Seasoned Potatoes, Baconator

Nicole Anderson

Amazing staff. The foods meh ?‍♀️ but it's hot and ready to go without having to cook, like fast food generally is.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Wendy’S French Fries, Baconator

Kate Usera

I don't know who decided that these guys have to work both drive through and inside through one computer. ?

Food: 5

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