Every single item we ordered was cold. Not even luke warm. Even the burgers that were ordered plain were cold. I called the store immediately after leaving the drive up. The young man hung up on me. I wrote to the corporate office the minute i got home. Never again.
Atmosphere: 1
Food: 1
Service: 3
Tim Lee
Best BK
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Whopper, Whopper
Brad Hoff
Not very happy can't even get a hot jr bacon cheese burger. You could tell the cheese wasn't even melted.
Atmosphere: 3
Food: 3
Service: 3
Kaleb “fl4shb4ck” Tritt
My family frequents this location from time to time. During the day, things seem to be about a 4 star experience overall. But at night, the employees are constantly yelling and messing around, the food seems to be older than it should be, and there's almost always loud bass coming from the back that overpowers the speakers up front. Cleanliness is .. fine. But the night staff seem to only care about showing up and going home. The job isn't their first priority.
Atmosphere: 1
Food: 3
Service: 2
Michael Dahl
The Place could be a lot cleaner.
Atmosphere: 4
Food: 4
Service: 4
Katerina Baumgarn
The food was very gross. I don't know why I had a poor experience here. Today the tables were dirty and the staff did not move very fast.
Atmosphere: 1
Food: 1
Service: 2
Taurean Thoelke
Worst customer service ever. Waited in line at drive thru while other lane kept moving didn't even get a hold on or hello. Got food said thank u and got window shut on us and burgers were cold and had mustard when i asked for none. Never going there again. Would drive across town to different burger King before east 26th ever gets another dime.
Atmosphere: 1
Food: 1
Service: 1
Marsha Umadbro Reid
The girl handed me my drink spilling, lid not on, no apology no nothing, common sense says “say sorry offer napkins” this girl closed the window as I’m saying “hello, excuse me!” Our cheese sticks were old and cold! It’s like 3 minutes to fry them!! Absolute terrible service and food!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper Jr, Original Chicken Sandwich
Sandi Mead
Kid-friendliness: They have a smaller, junior-sized burger for kids! (And smaller appetites)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper, Sandwich
randomersif8678
They have always been pleasant. Gone through here multiple times after Sanford appointments and they are always nice. This time was different. Lady on headset taking our order was very nice and chill back. The lady that handed out our food however was rude. She didn't put our lid on all the way and spilled on my mom's hand. She didn't apologize or anything. She waiting for me mom to clean a mess the employee created and then handed our food and shut the door on our face without even saying sorry or thank you. As a manager if I found about this happened. I would be very upset at my employee. Other than that. Not the most impressive. They even forgot our Whopper no mayo and gave us fries when we didn't order fries? Never even got the receipt either. Don't think I will come back for a while. Go somewhere else for food. If you are reading this and they messed your order up. Welcome to the club. McDonald's is right down the road and other food places.
The staff were very kind and the drive thru was very busy. The cleanliness was about the worst we have ever seen. This is not dirty just from today, it really needs a deep clean & daily clean.
Atmosphere: 2
Food: 2
Service: 5
Staci Martinez
Sold me old food. Chicken fries were soggy and fries were cold. People give you their hard earned money, thats how YOU have a job, thats how YOU get paid. Every fast food place is below average anymore. Disgusting. I'm not even going to call these places anymore. You get a review.
Food: 1
Grace Anderson
Order a burger meal and two chicken sandwiches.. only get the drink and fries correct… dont bother. McDonalds is right down the road.
Andrew Wagenaar
I don’t know if it was the location or the crew working but it was subpar. I have good luck at other locations.
Atmosphere: 2
Food: 2
Service: 3
Sharon Stillman
Nobody at the counter to wait on us. Had to bang on counter to get someone's attention. Guess they were having a team meeting in the back. Ha. Ha.
Every single item we ordered was cold. Not even luke warm. Even the burgers that were ordered plain were cold. I called the store immediately after leaving the drive up. The young man hung up on me. I wrote to the corporate office the minute i got home. Never again.
Atmosphere: 1
Food: 1
Service: 3
Best BK
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Whopper, Whopper
Not very happy can't even get a hot jr bacon cheese burger. You could tell the cheese wasn't even melted.
Atmosphere: 3
Food: 3
Service: 3
My family frequents this location from time to time. During the day, things seem to be about a 4 star experience overall. But at night, the employees are constantly yelling and messing around, the food seems to be older than it should be, and there's almost always loud bass coming from the back that overpowers the speakers up front. Cleanliness is .. fine. But the night staff seem to only care about showing up and going home. The job isn't their first priority.
Atmosphere: 1
Food: 3
Service: 2
The Place could be a lot cleaner.
Atmosphere: 4
Food: 4
Service: 4
The food was very gross. I don't know why I had a poor experience here. Today the tables were dirty and the staff did not move very fast.
Atmosphere: 1
Food: 1
Service: 2
Worst customer service ever. Waited in line at drive thru while other lane kept moving didn't even get a hold on or hello. Got food said thank u and got window shut on us and burgers were cold and had mustard when i asked for none. Never going there again. Would drive across town to different burger King before east 26th ever gets another dime.
Atmosphere: 1
Food: 1
Service: 1
The girl handed me my drink spilling, lid not on, no apology no nothing, common sense says “say sorry offer napkins” this girl closed the window as I’m saying “hello, excuse me!” Our cheese sticks were old and cold! It’s like 3 minutes to fry them!! Absolute terrible service and food!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper Jr, Original Chicken Sandwich
Kid-friendliness: They have a smaller, junior-sized burger for kids! (And smaller appetites)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper, Sandwich
They have always been pleasant. Gone through here multiple times after Sanford appointments and they are always nice. This time was different. Lady on headset taking our order was very nice and chill back. The lady that handed out our food however was rude. She didn't put our lid on all the way and spilled on my mom's hand. She didn't apologize or anything. She waiting for me mom to clean a mess the employee created and then handed our food and shut the door on our face without even saying sorry or thank you. As a manager if I found about this happened. I would be very upset at my employee. Other than that. Not the most impressive. They even forgot our Whopper no mayo and gave us fries when we didn't order fries? Never even got the receipt either. Don't think I will come back for a while. Go somewhere else for food. If you are reading this and they messed your order up. Welcome to the club. McDonald's is right down the road and other food places.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Onion Rings, Whopper, Sandwich, Fries
Restaurantji Recommends
The staff were very kind and the drive thru was very busy. The cleanliness was about the worst we have ever seen. This is not dirty just from today, it really needs a deep clean & daily clean.
Atmosphere: 2
Food: 2
Service: 5
Sold me old food. Chicken fries were soggy and fries were cold. People give you their hard earned money, thats how YOU have a job, thats how YOU get paid. Every fast food place is below average anymore. Disgusting. I'm not even going to call these places anymore. You get a review.
Food: 1
Order a burger meal and two chicken sandwiches.. only get the drink and fries correct… dont bother. McDonalds is right down the road.
I don’t know if it was the location or the crew working but it was subpar. I have good luck at other locations.
Atmosphere: 2
Food: 2
Service: 3
Nobody at the counter to wait on us. Had to bang on counter to get someone's attention. Guess they were having a team meeting in the back. Ha. Ha.
Atmosphere: 2
Food: 3
Service: 1