Idk why it’s so hard to follow simple instructions on online orders. I ask for extra of something, and end up with little to none of it. Another time there so much of it that it’s almost inedible. How does that happen ? This is the 3rd time that this has happened and 2 out of the 3 times I’ve gone inside to pick up the order. There were no customers inside, so it’s not like it was a lunch rush mistake. Super annoying. I hate even giving a bad review because the staff is super friendly, but there needs to be more attention to detail.
Food: 5
Travis Larsen
Fantastic store and fantastic crew!!! I work nearby and frequent this store multiple times a week. Every time I come in they always provide me with great service. There is one particular employee that has been working there for years and he always goes above and beyond with his service. He's always smiling, and telling funny jokes. Always trying to get me to eat the jalapenos!!! GREAT STORE!!!!
Atmosphere: 5
Food: 5
Service: 5
Sunnyy
First of all, subway is extremely disorganized about gift card usage. Can't be topped by any other business here. It is notoriously bad at using gift cards. I have decided to never, ever, use a digital gift card in Subway. For them it is like rocket science. Today I visited this store. I order a 6 inch sandwich with a coupon. Simple enough. It was supposed to be 3.99 before tax. For some reason I saw on the machine it said it was over 7 dollars. I was very confused. So I asked "how much was the charge?" The lady who charged me suddenly pretended that she didn't know English. I asked three times in standard English and she still pretended that she didn't know. I believe that she wanted to hide the fact that she overcharged me. I asked for a receipt and they were not able to show it. Another guy came along, after another 5 minutes of transactions he said that he was NOT able to provide a receipt. I said that's cheating customer. I didn't receipt any electronic receipt either. Of course the gift card doesn't even have my email so there's absolutely no way that I can recieve a receipt any other ways. I said that it was not right. I am not sure how much I was charged then and whether the previous transactions were canceled properly and whether I had anything left in the gift card. He just said that they couldn't do anything about it. A business that cannot provide a receipt is considered fraudulent. As we were working on transactions, the lady asked rudely what I wanted on my sandwich. I said I could only do one thing at a time here. I asked as an exchange, they needed to at least make it a footlong instead, the guy just scoffed at the idea without responding. Worst experience. Subway has many stores but they don't train their employees well. Many still stay in the primitive era that they didn't know how to deal with digital gift card properly. The experierence sucks big time. And the stuff who pretended not to understand English all of a sudden after a wrong charge? Bless your heart.
Atmosphere: 1
Food: 1
Service: 1
Pool Player
The BEST SUBWAY in town! Hands down! The staff is the friendliest crew I have ever seen in a subway. The Jalapeno guy is hilarious!!! The only subway I go to in Sioux Falls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Chicken Breast Sandwich, Steak & Cheese, The Boss
Jay Jones
Worse experience I've ever had from this store. They are usually on point but I got 3 of the worst footlongs ever this time they were made wrong and were so sloppy it didn't even make since to me my kids were like no thanks I'm good dad. So I call to let them know and was supposed to get a call back but didn't so I called them and the manager said he would send me some coupons out so I gave him my name and address. I thought wow that was nice cause I didn't ask for them to be replaced he just offered which I thought was awesome. It's been over 3 weeks now and everytime I call him to let him know he tells me to keep checking the mail. I only live like 7 blocks from the store and last time I called he pretty much called me a liar and told me he remembers me from a couple of years ago which is a lie and I still don't know what he was implying by that. I'm in the food business as well but so I know how it goes but damn near 40 dollars spent for nothing and now I wonder if he ever sent them out cause I remember him saying he was going to mail them out but didn't have any stamps. I really won't be going to any subway again guess it's firehouse for now on and just for future reference do what you say and never make a customer feel the way I do about subway now.........pretty sad!!!!!
Atmosphere: 1
Food: 1
Service: 1
Casey Michael
I was helped by a very energetic woman named Liz, my order was perfect and it was very clean.
Atmosphere: 5
Food: 5
Service: 5
Yohi Sivakumaran
Just stop & go.
Atmosphere: 3
Food: 3
Service: 3
Vida Wheat
I love this location. The gentleman who is always there when I go in is great company and I absolutely love his sandwiches. Everytime I go into this location I have a great experience and I just wanted to sat thank you. Good food, smiles and good company.
Kayla Kluth
So upsetting they don't have chicken breast anymore.
Kristy C
I did an online order with a coupon. It was a good meal with a lot of veggies at a good price. My food was ready when I walked in. Fast and convenient.
Poor service food was old lettuce was wilted meat was discolored....
Noah Sorgdrager
Subway is always amazing. The people are great and instead of my friends, I brought my sister and the employees treated my sister like she was the princess. They were absolutely wonderful to her and me. This place is always amazing with food and the kindness they show to the customers.
AstraSmurfy
Love subway, don't get me wrong, but everytime we get our subs here they are drenched in way to much mayo.
bryan wilson
Great food and good service
Wyatt Powers
The sandwiches are usually pretty good, but when they're off, they're OFF. I sometimes end up throwing my footlongs away at this location as I just can't eat them. The spinach gets bad occasionally too and that doesn't help it either, otherwise they make good sandwiches! I just can't handle the inconsistency of it.
Idk why it’s so hard to follow simple instructions on online orders. I ask for extra of something, and end up with little to none of it. Another time there so much of it that it’s almost inedible. How does that happen ? This is the 3rd time that this has happened and 2 out of the 3 times I’ve gone inside to pick up the order. There were no customers inside, so it’s not like it was a lunch rush mistake. Super annoying. I hate even giving a bad review because the staff is super friendly, but there needs to be more attention to detail.
Food: 5
Fantastic store and fantastic crew!!! I work nearby and frequent this store multiple times a week. Every time I come in they always provide me with great service. There is one particular employee that has been working there for years and he always goes above and beyond with his service. He's always smiling, and telling funny jokes. Always trying to get me to eat the jalapenos!!! GREAT STORE!!!!
Atmosphere: 5
Food: 5
Service: 5
First of all, subway is extremely disorganized about gift card usage. Can't be topped by any other business here. It is notoriously bad at using gift cards. I have decided to never, ever, use a digital gift card in Subway. For them it is like rocket science. Today I visited this store. I order a 6 inch sandwich with a coupon. Simple enough. It was supposed to be 3.99 before tax. For some reason I saw on the machine it said it was over 7 dollars. I was very confused. So I asked "how much was the charge?" The lady who charged me suddenly pretended that she didn't know English. I asked three times in standard English and she still pretended that she didn't know. I believe that she wanted to hide the fact that she overcharged me. I asked for a receipt and they were not able to show it. Another guy came along, after another 5 minutes of transactions he said that he was NOT able to provide a receipt. I said that's cheating customer. I didn't receipt any electronic receipt either. Of course the gift card doesn't even have my email so there's absolutely no way that I can recieve a receipt any other ways. I said that it was not right. I am not sure how much I was charged then and whether the previous transactions were canceled properly and whether I had anything left in the gift card. He just said that they couldn't do anything about it. A business that cannot provide a receipt is considered fraudulent. As we were working on transactions, the lady asked rudely what I wanted on my sandwich. I said I could only do one thing at a time here. I asked as an exchange, they needed to at least make it a footlong instead, the guy just scoffed at the idea without responding. Worst experience. Subway has many stores but they don't train their employees well. Many still stay in the primitive era that they didn't know how to deal with digital gift card properly. The experierence sucks big time. And the stuff who pretended not to understand English all of a sudden after a wrong charge? Bless your heart.
Atmosphere: 1
Food: 1
Service: 1
The BEST SUBWAY in town! Hands down! The staff is the friendliest crew I have ever seen in a subway. The Jalapeno guy is hilarious!!! The only subway I go to in Sioux Falls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Chicken Breast Sandwich, Steak & Cheese, The Boss
Worse experience I've ever had from this store. They are usually on point but I got 3 of the worst footlongs ever this time they were made wrong and were so sloppy it didn't even make since to me my kids were like no thanks I'm good dad. So I call to let them know and was supposed to get a call back but didn't so I called them and the manager said he would send me some coupons out so I gave him my name and address. I thought wow that was nice cause I didn't ask for them to be replaced he just offered which I thought was awesome. It's been over 3 weeks now and everytime I call him to let him know he tells me to keep checking the mail. I only live like 7 blocks from the store and last time I called he pretty much called me a liar and told me he remembers me from a couple of years ago which is a lie and I still don't know what he was implying by that. I'm in the food business as well but so I know how it goes but damn near 40 dollars spent for nothing and now I wonder if he ever sent them out cause I remember him saying he was going to mail them out but didn't have any stamps. I really won't be going to any subway again guess it's firehouse for now on and just for future reference do what you say and never make a customer feel the way I do about subway now.........pretty sad!!!!!
Atmosphere: 1
Food: 1
Service: 1
I was helped by a very energetic woman named Liz, my order was perfect and it was very clean.
Atmosphere: 5
Food: 5
Service: 5
Just stop & go.
Atmosphere: 3
Food: 3
Service: 3
I love this location. The gentleman who is always there when I go in is great company and I absolutely love his sandwiches. Everytime I go into this location I have a great experience and I just wanted to sat thank you. Good food, smiles and good company.
So upsetting they don't have chicken breast anymore.
I did an online order with a coupon. It was a good meal with a lot of veggies at a good price. My food was ready when I walked in. Fast and convenient.
Restaurantji Recommends
Poor service food was old lettuce was wilted meat was discolored....
Subway is always amazing. The people are great and instead of my friends, I brought my sister and the employees treated my sister like she was the princess. They were absolutely wonderful to her and me. This place is always amazing with food and the kindness they show to the customers.
Love subway, don't get me wrong, but everytime we get our subs here they are drenched in way to much mayo.
Great food and good service
The sandwiches are usually pretty good, but when they're off, they're OFF. I sometimes end up throwing my footlongs away at this location as I just can't eat them. The spinach gets bad occasionally too and that doesn't help it either, otherwise they make good sandwiches! I just can't handle the inconsistency of it.