Food is excellent but customer service not so much.Absolutely infuriating.
Brian Likness
Ordered a "Goats on a roof" wrap. There was zero cranberries, zero roasted almonds, if you looked hard enough, there was some onion and then it was soaked in balsamic vinegar! Never will I go back!
Atmosphere: 1
Food: 1
Service: 2
Tina Sunchild
I never leave a one star review but the drinks were warm. I couldn’t eat my sandwich because they made the wrong one and when I told the person working he said he would make me another and I sat there waiting for a new one while he sat there eating with his head phones.
Atmosphere: 1
Food: 1
Service: 1
Deborah Lewko
First time customer. I called and ordered 30 minutes prior to pick up. Food was not ready when I arrived ? No spinach for the Goats on the Roof salad ?? Spinach is the main ingredient. Ordered Fuzzy peach smoothie. Not available. ???Food was good. But expensive. $56 for 3 sandwiches, salad and a smoothie. ????
Atmosphere: 3
Food: 4
Service: 1
Lindon Gao
Placed an order two hours prior to pick up. When I arrive, the food was not ready and had to wait an extra 20 minutes which cut into my work break. I noticed that the salad I ordered was incorrect, when brought up I was told it would take an additional 10 minutes to be prepared which I did not have the time to wait for. When I went to eat the food, I noticed the drinks were also missing. The sauce on the sandwiches were dripping out the whole time we ate them.
Atmosphere: 1
Food: 1
Service: 1
antonia bogdan
great
Atmosphere: 5
Food: 5
Service: 5
Austin Giovanni
Great service! Always a pleasure! -Austin
Atmosphere: 5
Food: 5
Service: 5
Kayly Peacock
Employees were very nice and accommodating. Food was good.
Atmosphere: 4
Food: 4
Service: 4
LAVAN Marwah
The food is amazing and really very health. I personally am a diet conscious person so pressd sandwiches are like a treat for me and i highly recommend the cubano and the smoothies are just hands down amazing. Overall 10/10
They couldn’t print off a receipt when I paid 200 dollars for a business expense. “Too bad our machine is down”No level of trying to come up with a solution.
Usually the sandwiches are very good. Today however I feel it was rushed. I only work a go up Le if minutes from this location. I watched as mine was made. It was maybe in the press for 5 seconds. Got to work. Bread wasn’t even slightly toasted or pressed. Cold and sloppy. To pay what I did was very disappointing. Probably my last time there. I gave it 2 stars. It could have been worse.
Gloria Carrier
Was so slow - if you are not grabbing something for lunch maybe ok but definitely not a good place to stop for a quick lunch!!
Atmosphere: 3
Food: 3
Service: 3
Wabba Dabba Pooba
The Cubano sandwich is virtually inedible. Pulled pork is way too fatty and the bread is barely toasted. Skip this one.
Dawna Friesen
Excellent wraps and sandwiches!! And the best Wicked Thai Soup!!
Food: 5
Service: 5
Cassidy Joslin
HIGHLY recommend the Southwest Club. Delicious food and super clean restaurant. Quick and easy service. Very pleased, will visit again!
Food is excellent but customer service not so much.Absolutely infuriating.
Ordered a "Goats on a roof" wrap. There was zero cranberries, zero roasted almonds, if you looked hard enough, there was some onion and then it was soaked in balsamic vinegar! Never will I go back!
Atmosphere: 1
Food: 1
Service: 2
I never leave a one star review but the drinks were warm. I couldn’t eat my sandwich because they made the wrong one and when I told the person working he said he would make me another and I sat there waiting for a new one while he sat there eating with his head phones.
Atmosphere: 1
Food: 1
Service: 1
First time customer. I called and ordered 30 minutes prior to pick up. Food was not ready when I arrived ? No spinach for the Goats on the Roof salad ?? Spinach is the main ingredient. Ordered Fuzzy peach smoothie. Not available. ???Food was good. But expensive. $56 for 3 sandwiches, salad and a smoothie. ????
Atmosphere: 3
Food: 4
Service: 1
Placed an order two hours prior to pick up. When I arrive, the food was not ready and had to wait an extra 20 minutes which cut into my work break. I noticed that the salad I ordered was incorrect, when brought up I was told it would take an additional 10 minutes to be prepared which I did not have the time to wait for. When I went to eat the food, I noticed the drinks were also missing. The sauce on the sandwiches were dripping out the whole time we ate them.
Atmosphere: 1
Food: 1
Service: 1
great
Atmosphere: 5
Food: 5
Service: 5
Great service! Always a pleasure! -Austin
Atmosphere: 5
Food: 5
Service: 5
Employees were very nice and accommodating. Food was good.
Atmosphere: 4
Food: 4
Service: 4
The food is amazing and really very health. I personally am a diet conscious person so pressd sandwiches are like a treat for me and i highly recommend the cubano and the smoothies are just hands down amazing. Overall 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Wheat, Hardbite Chips, Drink Soup, PB&C, Fountain Drink
They couldn’t print off a receipt when I paid 200 dollars for a business expense. “Too bad our machine is down”No level of trying to come up with a solution.
Service: 1
Restaurantji Recommends
Usually the sandwiches are very good. Today however I feel it was rushed. I only work a go up Le if minutes from this location. I watched as mine was made. It was maybe in the press for 5 seconds. Got to work. Bread wasn’t even slightly toasted or pressed. Cold and sloppy. To pay what I did was very disappointing. Probably my last time there. I gave it 2 stars. It could have been worse.
Was so slow - if you are not grabbing something for lunch maybe ok but definitely not a good place to stop for a quick lunch!!
Atmosphere: 3
Food: 3
Service: 3
The Cubano sandwich is virtually inedible. Pulled pork is way too fatty and the bread is barely toasted. Skip this one.
Excellent wraps and sandwiches!! And the best Wicked Thai Soup!!
Food: 5
Service: 5
HIGHLY recommend the Southwest Club. Delicious food and super clean restaurant. Quick and easy service. Very pleased, will visit again!
Atmosphere: 5
Food: 5
Service: 5