McDonald's

2552 Airport Hwy, Alcoa
(865) 970-4921

Recent Reviews

Rachel “Rae” Sarabia

Order was correct and fresh

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Small Fries, mc Double Cheeseburger and Fries, Chicken Mcnuggets

Lady Tiffany

Good, hot egg McMuffin.

Atmosphere: 4

Food: 5

Service: 4

stanley thomas

Seems as though the drive through just can't get it right. We've stopped multiple times. The mcflurrys are never done right. Given iced tea without any ice. The fries are always stale. The coffee in the morning never seems right. At this point, we've stopped going to this McDonalds altogether.

Atmosphere: 2

Food: 2

Service: 2

Jan Harris

Typical fast food. True to the name brand.

Atmosphere: 1

Food: 3

Service: 4

Daisey Mccarter

We enjoy McDonald's from time to time. But this one was awful! The staff were rude, and they frowned upon us using the McDonald's App! And our food was horrible! We ordered a 10pc Chicken Nuggets, and a 20 pc chicken nuggets and they were so hard and overcooked that we couldn't eat them. And our fries were cold! Then to make things worse the manager was busy and didn't have time to talk to us. So we left! This is one McDonald's we will never visit again!

Atmosphere: 4

Food: 2

Service: 2

Lisa Whitaker

Went this morning order hotcakes chicken biscuits 2 hashbrowns and a gravy and biscuit waited over 20 mins for the gravy biscuit. This Mcdonald has went down hill in the last year

Dot Crowe

Chicken mcnuggets. What else can I say. Staff was very friendly though.

Food: 4

Service: 5

Robert Bateman

Same thing at this McDonald's is every other one in Pigeon Forge and Knoxville four people standing the window rushing out to go orders leaving customers standing in the lobby and at the cash register for a prolonged amount of time it is really getting

Food: 3

Service: 2

Destiny Williams

My car needed a jump and it is raining outside so I went inside to ask if someone can help and the sweet lady at the register was nice she asked anyone there including the manager who seems to have a attitude problem ignored the questions the sweet lady ask 3 time and the manager has a attitude I have to be at work at 3 and all I was needing was a jump I even have my own jumper cables

Atmosphere: 1

Food: 1

Service: 1

Wesley Davenport

Indoor facilities closed during peak dining hours (6 pm to be specific). Don't waste your time going here because who knows if they will be open or

Atmosphere: 1

Food: 1

Service: 1

Johanna Maria Petrocelli

Hours of operation are listed as 6am to 11pm but they shut their doors down before 6:25pm on a Sunday and the lady working the cash register gave me the middle finger when I knocked on the door. Another employee walked out an was surprised the door was locked so I knocked because he suggested to.

Atmosphere: 1

Food: 1

Service: 1

Paula Horsky

Too cold in dining area. Toilet paper dispenser too close to floor. Hate ordering from kiosk, want to talk to real person.Parking: The majority of the parking is for app orders.

Atmosphere: 2

Food: 3

Service: 3

Tom Phill

Seem to be REALLY short staffed. Sat the lobby was closed and only 1 lane in drive thru open. Today drive thru backed up. Looked like a staff of 2 in whole front.

Atmosphere: 3

Food: 3

Service: 3

Trev B

CSR's are great, food is hot, breakfast deals are almost unmatched.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Lori Ash

Dirty floors, seats and tables. Employees unfriendly and insisted we use the kiosk even though I wanted to pay cash. Said they were too busy with the drive through to work the counter. No ice in the ice machine. Bathrooms were horrifically dirty. Will not go here again.

Atmosphere: 1

Food: 4

Service: 1

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