We ordered food for 7 people for carry out. When we got back to our hotel, we discovered that 2 of our sandwiches were missing.We called to tell them and they said they would make them for us but we had to go back to pick them up. When we returned, they acted like they never heard from us so we had to order and wait again. Worse yet, one of the burgers was not supposed to have cheese but it came with a slice of cheese - the meat was so cold that it didn’t even melt the cheese, so the slice slid right off.The person at the counter apologized but that was it. We felt like they should have done something else to make up for the inconvenience. And, even the burgers that did arrive correctly looked nothing like their photos - the real burgers were slopped together. Overall, a very poor experience.
Atmosphere: 3
Food: 2
Service: 1
Freda Johnson
Order placed at 15:59:02, served COLD at 16:03:09!!! COLD burger, COLD tater tots!! $18.00 dollars in the trash!!! Called Corporate!!
Atmosphere: 1
Food: 1
Service: 1
Melissa Roesser
Do not order doordash from this store. They left my husband's food out of the bag. The bag was not sealed so I called to find out if the dasher ate it. The girl on the phone started laughing and said that they just left it out. She thought it was really funny.
Atmosphere: 1
Food: 1
Service: 1
John B
Waited in the drive thru for 5 minutes before someone finally answered to take our order then the woman working the drive thru was rude as all get out. Acting inconvienced she had to do her job and then when I received my order, my order was wrong. So I had to go back through and have my order fixed.
Keefer Cooper
One of the worst sonics. Food is always wrong or cold and that's only if ypu can get service. Tried to give benefit of the doubt but never going back.
Atmosphere: 1
Food: 1
Service: 1
Stacey Nelson
The last three times we’ve went here it’s been a poor experience. Orders are wrong 2/3 times and staff will argue with you that it’s not. Adult staff there are rude and incompetent. Went this morning to get breakfast and sat in the drive through for 10+ minutes no one even came on to take my order. We will not be going back to this place. Do yourself a favor and just go to the Burger King next door! You’ll find smiling faces, fresh food and correct orders!
Atmosphere: 2
Food: 1
Service: 1
Sebastian Martin
Everything is very good except that it takes them a long time to bring you the perfect food order ? I say I would
Atmosphere: 5
Food: 5
Service: 3
Donna Robbins
I ordered Med Onion Rings, after asking and being told that they would be cooked when ordered; they arrived limp and barely warm. I also ordered a corn dog with mustard; no mustard and it was luke warm;. had to call back in; I received the mustard quickly. Also, no napkins. Diet Coke was fine. I eat at many Soni Drive-ins and I've always gotten hot Onion Rings. I don't know what the problem is but I guess this will be the last visit at this place.
Atmosphere: 2
Food: 2
Service: 2
Connie G
Every single time I order from uber eats my order is always wrong.. if I order 1 strawberry cheese cake shake and 1 peanut butter shake and popcorn chicken I get 2 cups of vanilla ice cream/milk because I'm not sure what it really was and the popcorn chicken was so hard none of us could even eat it and even my dog had a hard time trying to eat a piece.. just disappointed.
Food: 1
Service: 2
Gilberts Grape (Gidgette)
I waited 37 minutes on 3 drinks and an order of cheese sticks. And this wasn't just a one time thing. It's a ridiculous wait every. single. time.
Great place for a quick bite when they're fully staffed. Delicious breakfast
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Hot Dog
Christian
I got one onion ring with my order and not the right amount of stuff. I told them and they said “ok” and then never said or did
Atmosphere: 1
Food: 2
Service: 1
Travis Foust
We ordered two different meals both double cheeseburgers and we got singles even the paper they rapped it in says double but only one patty, this isn’t the only time I’ve had my order messed
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheeseburger
Brittany Barnard
the most sorry place. 10/10 do not go.ETA: placed an order on the app for a cup of ice and a cup of water. I’ve been sitting in the drive thru for 8 minutes while typing this and still don’t have my drinks. How does it take this long for a cup of water?
Food: 1
Service: 1
Jeremy Murray
This is the worst sonic ever!! Every time I go there the drive through line is a 20 minute wait! Pretty much a teenage hangout.
We ordered food for 7 people for carry out. When we got back to our hotel, we discovered that 2 of our sandwiches were missing.We called to tell them and they said they would make them for us but we had to go back to pick them up. When we returned, they acted like they never heard from us so we had to order and wait again. Worse yet, one of the burgers was not supposed to have cheese but it came with a slice of cheese - the meat was so cold that it didn’t even melt the cheese, so the slice slid right off.The person at the counter apologized but that was it. We felt like they should have done something else to make up for the inconvenience. And, even the burgers that did arrive correctly looked nothing like their photos - the real burgers were slopped together. Overall, a very poor experience.
Atmosphere: 3
Food: 2
Service: 1
Order placed at 15:59:02, served COLD at 16:03:09!!! COLD burger, COLD tater tots!! $18.00 dollars in the trash!!! Called Corporate!!
Atmosphere: 1
Food: 1
Service: 1
Do not order doordash from this store. They left my husband's food out of the bag. The bag was not sealed so I called to find out if the dasher ate it. The girl on the phone started laughing and said that they just left it out. She thought it was really funny.
Atmosphere: 1
Food: 1
Service: 1
Waited in the drive thru for 5 minutes before someone finally answered to take our order then the woman working the drive thru was rude as all get out. Acting inconvienced she had to do her job and then when I received my order, my order was wrong. So I had to go back through and have my order fixed.
One of the worst sonics. Food is always wrong or cold and that's only if ypu can get service. Tried to give benefit of the doubt but never going back.
Atmosphere: 1
Food: 1
Service: 1
The last three times we’ve went here it’s been a poor experience. Orders are wrong 2/3 times and staff will argue with you that it’s not. Adult staff there are rude and incompetent. Went this morning to get breakfast and sat in the drive through for 10+ minutes no one even came on to take my order. We will not be going back to this place. Do yourself a favor and just go to the Burger King next door! You’ll find smiling faces, fresh food and correct orders!
Atmosphere: 2
Food: 1
Service: 1
Everything is very good except that it takes them a long time to bring you the perfect food order ? I say I would
Atmosphere: 5
Food: 5
Service: 3
I ordered Med Onion Rings, after asking and being told that they would be cooked when ordered; they arrived limp and barely warm. I also ordered a corn dog with mustard; no mustard and it was luke warm;. had to call back in; I received the mustard quickly. Also, no napkins. Diet Coke was fine. I eat at many Soni Drive-ins and I've always gotten hot Onion Rings. I don't know what the problem is but I guess this will be the last visit at this place.
Atmosphere: 2
Food: 2
Service: 2
Every single time I order from uber eats my order is always wrong.. if I order 1 strawberry cheese cake shake and 1 peanut butter shake and popcorn chicken I get 2 cups of vanilla ice cream/milk because I'm not sure what it really was and the popcorn chicken was so hard none of us could even eat it and even my dog had a hard time trying to eat a piece.. just disappointed.
Food: 1
Service: 2
I waited 37 minutes on 3 drinks and an order of cheese sticks. And this wasn't just a one time thing. It's a ridiculous wait every. single. time.
Food: 3
Service: 1
Restaurantji Recommends
Great place for a quick bite when they're fully staffed. Delicious breakfast
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Hot Dog
I got one onion ring with my order and not the right amount of stuff. I told them and they said “ok” and then never said or did
Atmosphere: 1
Food: 2
Service: 1
We ordered two different meals both double cheeseburgers and we got singles even the paper they rapped it in says double but only one patty, this isn’t the only time I’ve had my order messed
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheeseburger
the most sorry place. 10/10 do not go.ETA: placed an order on the app for a cup of ice and a cup of water. I’ve been sitting in the drive thru for 8 minutes while typing this and still don’t have my drinks. How does it take this long for a cup of water?
Food: 1
Service: 1
This is the worst sonic ever!! Every time I go there the drive through line is a 20 minute wait! Pretty much a teenage hangout.
Atmosphere: 1
Food: 3
Service: 1