Cracker Barrel Old Country Store

110 Burkett L Witt Blvd, Athens
(423) 746-8839

Recent Reviews

Pam Webb

My Aunt and I was out and just took time for a snack..We both just love going and spending time together..Great Place to make Memories and have good fellowship.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac and Cheese, Pinto Beans, Fried Okra, Southern Fried Chicken

Amber Flores

Good food and clean restaurant.

Atmosphere: 5

Food: 5

Service: 5

Nancy Martinez

I ordered breakfast the eggs came out slimy. When I showed the waitress she goes I didn't cook them not my fault. Did you go back and get more. Second time in about 3 months and I went to the store in Athens the food has not been good in the service is bad I will not take a chance to go back to that cracker barrel again. I will try the others. I used to love cracker barrel.Kid-friendliness: I do like that theyhave a kid's menu

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast, Grandpa's Country Fried Breakfast, The Cracker Barrel's Country Boy Breakfast

Ronnie Massingale

Vegetarian options: Na

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Homestyle Chicken, Southern Fried Chicken

Melissa Young

Server was Rude after a misunderstanding with food order. Which should of never happen .After fixing the order. She was short and acted like we were an inconvenience.Taylor was our server I was just blowed away. With her out come .

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Meatloaf

Tennessee Vue

Mixed Feelings at Cracker BarrelDuring our recent visit to Cracker Barrel, we encountered a blend of the good and the not-so-good, leaving us with an average experience. The rustic charm and cozy atmosphere were as inviting as ever, providing that homestyle ambiance we've come to expect from the brand. However, a few issues during our dining experience have given us pause on planning an immediate return.To start with a positive note, the food we did receive was of good quality – the comfort food you look forward to at a Cracker Barrel. However, the menu presented its own set of frustrations. We were particularly interested in trying the 'white fish' that was listed, but to our disappointment, we were informed that this item was no longer available. It was disheartening to see it still featured on the menu, setting up an expectation that went unmet. It's essential for restaurants to keep their menus updated to prevent such confusion and ensure that customers can make informed decisions about their meals.Furthermore, while our waitress initially provided prompt service to take our orders and serve our food, her attentiveness waned considerably after those first interactions. Once we had our meals, she seemed to become invisible, making it challenging to request additional items or ask questions about our dining experience. We felt somewhat neglected, which detracted significantly from the warm, hospitable service we have previously enjoyed at Cracker Barrel.In conclusion, while there were aspects of our visit that we appreciated, the oversight with the menu and the lack of consistent service were notable drawbacks. We believe management needs to address these issues to match the high standards Cracker Barrel is known for. Ensuring menu accuracy and staff visibility for customer needs are basic expectations for a pleasant dining experience. We hope to see improvements in these areas before we consider returning to this location.

Atmosphere: 3

Food: 2

Service: 2

Tammy Clements

Our server was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Steak, Grandpa's Country Fried Breakfast, Fried Okra

Betty Ulrey

Always great at Cracker

Atmosphere: 5

Food: 5

Service: 5

Annette Daniel

Great place to eat!

Atmosphere: 5

Food: 5

Service: 5

Rachel T

Staff is very efficient, we were quoted 15 minutes and seated in 10 minutes! Lots of 3 and 4 star employees (sign of longevity) The only downside was the long line to cash out. I love that I can scan the receipt and pay on my phone now, way to go CB that was a great move!

Atmosphere: 4

Food: 4

Service: 4

Carla Wampler

We had the absolute worst experience at this place 4/13/24. Unbelievable. Several employees were making strange head and facial movements and appeared to be "on something" We can for our sons birthday and he ordered a breakfast plate with biscuits and they told us they were out AFTER we got the food. We had to distribute our own silverware, drinks were left everywhere the entire experience was an absolute wreck. I've never seen such!!

Steve Smith

Meatloaf was bland, missing its flavor, burned black on bottom... Not Cracker Barrel qualityBiscuits were excellent ?!Parking: Very difficult to access from main road.

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Roast Beef, Fried Okra

Amelia Williams

Great food & service! Even though we arrived at a busier time, we walked around the awesome store while we waited which caused it to go by quickly. There is always cool stuff to look at. Once we were seated our server was amazing, our food came quickly, hot and was delicious, cooked to perfection! I will visit the particular Cracker Barrel on my next trip.

Atmosphere: 5

Food: 5

Service: 5

Todd Johnson

Great chicken and French toast breakfast! I get it everytime!

Atmosphere: 4

Food: 4

Service: 5

Terri Brady

Food was delicious!! Our Server was very polite, and nice!!

Atmosphere: 5

Food: 5

Service: 5

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