Jersey Mike's is always a good sub with fresh ingredients. Service needed a little training as they seemed confused on certain orders. But this can be fixed with time and training. I'll be
Atmosphere: 4
Food: 5
Service: 3
Phong Do
Online order and when I showed up at the time is supposed to be, my order wasn't ready, they forgot 1 of my orders and they didn't even try to rush to correct the mistake they did, I had to wait for another 20min to get it, won't go back again unless owner address the issue.
Atmosphere: 3
Food: 2
Service: 1
nate bates
I really appreciate the service I got breden and his team was excellent and the food was great fix to perfection thank again and I will be
Atmosphere: 5
Food: 5
Service: 5
Bebe Kebede
Didn't like it. I am not going back.
Atmosphere: 3
Food: 2
Service: 1
steph B
I’m really happy they have a jersey mike’s in the area now. I ordered a giant club sub and my food tasted great. Customer service is decent too!Since it’s a new location, they have new staff so I understand the frustration/tension when I saw them training staff..However, this place is promising and I will remain positive & patient when they get it rolling!
Atmosphere: 3
Food: 5
Service: 5
Kristen Hayes
I have always enjoyed their food, but since I have tried the Bartlett location, they absolutely have no customer service. Tonight I took my daughter to try it for the first time. The guy at the service counter mumbled and was getting irritated when I was unable to hear him, then after taking our order he continued to work on other customer’s sandwiches and not even acknowledge what we were to do next. So we just stood there at the counter waiting and nobody said a word. Two girls who were making to go orders came and acknowledged a door dash guy, but didn’t even help the guy at the service counter who apparently was backed up with orders. They desperately need training on customer service and professionalism especially on a new restaurant here in Bartlett. Super disappointed!!!!
Edward Cave
Great food happy employees and great customer care good management team at this location I got to meet the person that either owns this unit or the person that the operating manager he is doing a great job I meet him open grandopening day I love the giant roast beef sub great place to eat they make you feel at home and like you are sitting at their own kitchen table ? ? yummy ?12-28-2023I came in to restaurant on the way home from work and I spoke to manager on duty and got know response back I try speaking to her again and got same response witch is silent I love the food here some customers serviceWith certain people at this location need more training in customers serviceI returned to the restaurant on stage rd. In the old part of Bartlett this afternoon on 1-11-2023 every thing was so so with my order but some of the staff here aren't very friendly and don't make you feel very comfortable and watch everything you areDoing from behind the kitchen and the front counterI do love their food I just don't some of the staff here don't make you feel at home and glad for your business I'm very disappointed I allways try to speak and be nice to others when I'm out shopping or at any food place this day and time it is hard to no what to expect out in public anymore
Atmosphere: 5
Food: 2
Service: 2
A Part
Only person in line. Five employees are behind the counter and no one took my order. Everyone just standing and watching. If you’re going to offer a veggie sandwich then the main vegetable on that sandwich needs to be available and you can’t prepare a veggie sandwich using a slicer covered in meat.
Atmosphere: 1
Food: 1
Service: 1
Nobi Lawton
I went to this store today around 2pm and ordered a giant #9. I requested the condiments (mayo and mustard) be put on each side of the bread. Shirley, the white lady, slicing the meat, said she was not allowed to do that. I just wanted the mustard put where the meat would be placed. She refused claiming that was not allowed. She wouldn’t put mayo how I wanted. How can you refuse to make a sandwich the way a customer wants it? I am paying for it. I wasn’t asking for anything extra. I would have walked out but the sandwich was for other people too. She needs training in customer service. I’ve been here several times, no problem
Atmosphere: 4
Food: 5
Service: 3
Connor Patterson
Homies in there rubbing their eyes, scratching their nose, fixing their pants, and making people's food all with the same gloves on. Absolutely disgusting.
Fattest sandwich I've gotten from a Jersey Mike's. Without a doubt, will be partaking often.
Atmosphere: 5
Food: 5
Service: 5
Cara Yolanda Currie-Griffin
I stop by monthly after an appointment we must visit the area for and I casually mentioned the mixup with my sandwiches on our previous visit. Kudos to Amanda for being so professional and courteous. She is the true definition exemplary customer service and is so deserving of the recognition & praise. She wasn’t even there on my previous visit but wanted to make things right tonight and I couldn’t be happier. Great job Amanda for going the extra mile!!
Atmosphere: 5
Food: 5
Service: 5
Anthony Mills
The people in this jersey Mike's need training I will not come back to this one on
Atmosphere: 3
Food: 3
Service: 1
Mike ehrmantraut
I placed an online order for pick up. The staff were very helpful and friendly even though the store was very busy. I also have to mention that the bathrooms are very clean. Overall a very enjoyable visit.
Atmosphere: 5
Food: 4
Service: 5
Cesare Leonard
Made a food delivery here and waited about 25 minutes to get it. The lobby was almost vacant, one new customer every 7-15 minutes or so and customers were served once every 10 minutes or longer even with 4 people working kitchen and 2 people up front. I won't be accepting any more orders from
Jersey Mike's is always a good sub with fresh ingredients. Service needed a little training as they seemed confused on certain orders. But this can be fixed with time and training. I'll be
Atmosphere: 4
Food: 5
Service: 3
Online order and when I showed up at the time is supposed to be, my order wasn't ready, they forgot 1 of my orders and they didn't even try to rush to correct the mistake they did, I had to wait for another 20min to get it, won't go back again unless owner address the issue.
Atmosphere: 3
Food: 2
Service: 1
I really appreciate the service I got breden and his team was excellent and the food was great fix to perfection thank again and I will be
Atmosphere: 5
Food: 5
Service: 5
Didn't like it. I am not going back.
Atmosphere: 3
Food: 2
Service: 1
I’m really happy they have a jersey mike’s in the area now. I ordered a giant club sub and my food tasted great. Customer service is decent too!Since it’s a new location, they have new staff so I understand the frustration/tension when I saw them training staff..However, this place is promising and I will remain positive & patient when they get it rolling!
Atmosphere: 3
Food: 5
Service: 5
I have always enjoyed their food, but since I have tried the Bartlett location, they absolutely have no customer service. Tonight I took my daughter to try it for the first time. The guy at the service counter mumbled and was getting irritated when I was unable to hear him, then after taking our order he continued to work on other customer’s sandwiches and not even acknowledge what we were to do next. So we just stood there at the counter waiting and nobody said a word. Two girls who were making to go orders came and acknowledged a door dash guy, but didn’t even help the guy at the service counter who apparently was backed up with orders. They desperately need training on customer service and professionalism especially on a new restaurant here in Bartlett. Super disappointed!!!!
Great food happy employees and great customer care good management team at this location I got to meet the person that either owns this unit or the person that the operating manager he is doing a great job I meet him open grandopening day I love the giant roast beef sub great place to eat they make you feel at home and like you are sitting at their own kitchen table ? ? yummy ?12-28-2023I came in to restaurant on the way home from work and I spoke to manager on duty and got know response back I try speaking to her again and got same response witch is silent I love the food here some customers serviceWith certain people at this location need more training in customers serviceI returned to the restaurant on stage rd. In the old part of Bartlett this afternoon on 1-11-2023 every thing was so so with my order but some of the staff here aren't very friendly and don't make you feel very comfortable and watch everything you areDoing from behind the kitchen and the front counterI do love their food I just don't some of the staff here don't make you feel at home and glad for your business I'm very disappointed I allways try to speak and be nice to others when I'm out shopping or at any food place this day and time it is hard to no what to expect out in public anymore
Atmosphere: 5
Food: 2
Service: 2
Only person in line. Five employees are behind the counter and no one took my order. Everyone just standing and watching. If you’re going to offer a veggie sandwich then the main vegetable on that sandwich needs to be available and you can’t prepare a veggie sandwich using a slicer covered in meat.
Atmosphere: 1
Food: 1
Service: 1
I went to this store today around 2pm and ordered a giant #9. I requested the condiments (mayo and mustard) be put on each side of the bread. Shirley, the white lady, slicing the meat, said she was not allowed to do that. I just wanted the mustard put where the meat would be placed. She refused claiming that was not allowed. She wouldn’t put mayo how I wanted. How can you refuse to make a sandwich the way a customer wants it? I am paying for it. I wasn’t asking for anything extra. I would have walked out but the sandwich was for other people too. She needs training in customer service. I’ve been here several times, no problem
Atmosphere: 4
Food: 5
Service: 3
Homies in there rubbing their eyes, scratching their nose, fixing their pants, and making people's food all with the same gloves on. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fattest sandwich I've gotten from a Jersey Mike's. Without a doubt, will be partaking often.
Atmosphere: 5
Food: 5
Service: 5
I stop by monthly after an appointment we must visit the area for and I casually mentioned the mixup with my sandwiches on our previous visit. Kudos to Amanda for being so professional and courteous. She is the true definition exemplary customer service and is so deserving of the recognition & praise. She wasn’t even there on my previous visit but wanted to make things right tonight and I couldn’t be happier. Great job Amanda for going the extra mile!!
Atmosphere: 5
Food: 5
Service: 5
The people in this jersey Mike's need training I will not come back to this one on
Atmosphere: 3
Food: 3
Service: 1
I placed an online order for pick up. The staff were very helpful and friendly even though the store was very busy. I also have to mention that the bathrooms are very clean. Overall a very enjoyable visit.
Atmosphere: 5
Food: 4
Service: 5
Made a food delivery here and waited about 25 minutes to get it. The lobby was almost vacant, one new customer every 7-15 minutes or so and customers were served once every 10 minutes or longer even with 4 people working kitchen and 2 people up front. I won't be accepting any more orders from
Atmosphere: 3
Service: 2