I ordered a brisket with no cheese and got a brisket WITH cheese and NO sauce. Didn't realize until I got home. Not what I ordered. Not happy. Never had a problem before.
Atmosphere: 3
Food: 1
Service: 1
Michael Davidson
Tina and staff do a great job and are very friendly. My sons and I go most Sundays, and they love it.
Atmosphere: 5
Food: 5
Service: 5
HowDareYou
Delivery driver review:I think I've only picked up here one time ever, but when I did they made the fountain drink, which I've seen other Firehouse locations not do. Therefore, this location gets 5 stars.
S. Butler
I'm so disappointed. After a full 10 hour day of traveling by planes, I ordered my food online and picked it up only to make it home and see that my bread was burnt and there was no garlic spread added. I would have eaten the meatballs, but even they tasted burnt. There was no apology just the sentiment to comeback. That wasn't going to happen. Needless to say, I won't be returning for a while.
Atmosphere: 3
Food: 2
Service: 3
Jim Ferris
I visit Brentwood, TN for a few days roughly once a month for work. My favorite lunch spot is this Firehouse Subs. Since the one closest to our house in Louisville sucks and we won't go back there, this location more than makes up for those shortcomings.It's about a 3 minute walk from the desk I occupy to this Firehouse Subs. That's pretty ham dandy!I have a favorite menu item and that is the Spicy Cajun Chicken sandwich. I have it at least once while I'm there. The chicken is warm, the bread warm and toasty, and there's some kind of magic going on there in the rest of the ingredients because once I arrive in Brentwood after my drive down I literally can't wait to get lunch. I think, too, that the jalapeños have a lot to say about that great taste.The staff I've encountered here has always been GREAT. Everyone is hustling to take orders, preparing food, and make sure the dining room is kept clean. This place can be crazy busy for lunch, but it's never felt rushed. Every person working is focused on keeping things moving and keeping things in order.Since Firehouse Subs was created by firemen, the décor lends itself well to that, with few pieces of fire fighting equipment decorating the walls, red fireman helmets, and a red-and-while motif. And, for kids, a free plastic firemen's helmet.I'm glad this location is so freakin' awesome. It also makes me wish that the one closer to home was better.
Atmosphere: 5
Food: 5
Service: 5
Jim F.
I visit Brentwood, TN for a few days roughly once a month for work. My favorite lunch spot is this Firehouse Subs. Since the one closest to our house in Louisville sucks and we won't go back there, this location more than makes up for those shortcomings.It's about a 3 minute walk from the desk I occupy to this Firehouse Subs. That's pretty ham dandy!I have a favorite menu item and that is the Spicy Cajun Chicken sandwich. I have it at least once while I'm there. The chicken is warm, the bread warm and toasty, and there's some kind of magic going on there in the rest of the ingredients because once I arrive in Brentwood after my drive down I literally can't wait to get lunch. I think, too, that the jalapeños have a lot to say about that great taste.The staff I've encountered here has always been GREAT. Everyone is hustling to take orders, preparing food, and make sure the dining room is kept clean. This place can be crazy busy for lunch, but it's never felt rushed. Every person working is focused on keeping things moving and keeping things in order.Since Firehouse Subs was created by firemen, the décor lends itself well to that, with few pieces of fire fighting equipment decorating the walls, red fireman helmets, and a red-and-while motif. And, for kids, a free plastic firemen's helmet.I'm glad this location is so freakin' awesome. It also makes me wish that the one closer to home was better.
Seniya M.
Best service I've ever received. Being a DoorDash driver a lot of stores don't go out their way to help drivers in any way really. Hands down the customer service experience. The employee weren't just great to me but everyone in the store had a smile. Great environment here definitely will visit again.
Alexis Boyd
I had a pick up ordered for a Jamaica jerk with banana peppers and bellpeppers but neither was on my sandwich.
Atmosphere: 5
Food: 3
Service: 5
Bart Butler
We pulled up at 8:45pm to find the doors lock and no service available. If you advertise closing at 9pm then service should be available until 9pm!
Brad H
Amazing grilled chicken sandwich. Be sure to customize it with desired toppings- many are available at no charge. Location is very clean, friendly staff and easy and free parking available.
Amazing grilled chicken sandwich. Be sure to customize it with desired toppings- many are available at no charge. Location is very clean, friendly staff and easy and free parking available.
NashvilleBrad
Amazing grilled chicken sandwich. Be sure to customize it with desired toppings- many are available at no charge. Location is very clean, friendly staff and easy and free parking available.
Joe Miller
All the sandwiches here at soooo good. Plus the employees are amazing.
Atmosphere: 5
Food: 5
Service: 5
Frank Leppink
Possibility best Subs in town. Will try again to make sure.
Atmosphere: 5
Food: 5
Service: 4
Nicholas N.
Guess I'm just not a fan of this place overall. Nothing to do with this branch but firehouse just isn't great. Subway tastes better and is like $4 less for a sandwich. Everyone here was nice though.
I ordered a brisket with no cheese and got a brisket WITH cheese and NO sauce. Didn't realize until I got home. Not what I ordered. Not happy. Never had a problem before.
Atmosphere: 3
Food: 1
Service: 1
Tina and staff do a great job and are very friendly. My sons and I go most Sundays, and they love it.
Atmosphere: 5
Food: 5
Service: 5
Delivery driver review:I think I've only picked up here one time ever, but when I did they made the fountain drink, which I've seen other Firehouse locations not do. Therefore, this location gets 5 stars.
I'm so disappointed. After a full 10 hour day of traveling by planes, I ordered my food online and picked it up only to make it home and see that my bread was burnt and there was no garlic spread added. I would have eaten the meatballs, but even they tasted burnt. There was no apology just the sentiment to comeback. That wasn't going to happen. Needless to say, I won't be returning for a while.
Atmosphere: 3
Food: 2
Service: 3
I visit Brentwood, TN for a few days roughly once a month for work. My favorite lunch spot is this Firehouse Subs. Since the one closest to our house in Louisville sucks and we won't go back there, this location more than makes up for those shortcomings.It's about a 3 minute walk from the desk I occupy to this Firehouse Subs. That's pretty ham dandy!I have a favorite menu item and that is the Spicy Cajun Chicken sandwich. I have it at least once while I'm there. The chicken is warm, the bread warm and toasty, and there's some kind of magic going on there in the rest of the ingredients because once I arrive in Brentwood after my drive down I literally can't wait to get lunch. I think, too, that the jalapeños have a lot to say about that great taste.The staff I've encountered here has always been GREAT. Everyone is hustling to take orders, preparing food, and make sure the dining room is kept clean. This place can be crazy busy for lunch, but it's never felt rushed. Every person working is focused on keeping things moving and keeping things in order.Since Firehouse Subs was created by firemen, the décor lends itself well to that, with few pieces of fire fighting equipment decorating the walls, red fireman helmets, and a red-and-while motif. And, for kids, a free plastic firemen's helmet.I'm glad this location is so freakin' awesome. It also makes me wish that the one closer to home was better.
Atmosphere: 5
Food: 5
Service: 5
I visit Brentwood, TN for a few days roughly once a month for work. My favorite lunch spot is this Firehouse Subs. Since the one closest to our house in Louisville sucks and we won't go back there, this location more than makes up for those shortcomings.It's about a 3 minute walk from the desk I occupy to this Firehouse Subs. That's pretty ham dandy!I have a favorite menu item and that is the Spicy Cajun Chicken sandwich. I have it at least once while I'm there. The chicken is warm, the bread warm and toasty, and there's some kind of magic going on there in the rest of the ingredients because once I arrive in Brentwood after my drive down I literally can't wait to get lunch. I think, too, that the jalapeños have a lot to say about that great taste.The staff I've encountered here has always been GREAT. Everyone is hustling to take orders, preparing food, and make sure the dining room is kept clean. This place can be crazy busy for lunch, but it's never felt rushed. Every person working is focused on keeping things moving and keeping things in order.Since Firehouse Subs was created by firemen, the décor lends itself well to that, with few pieces of fire fighting equipment decorating the walls, red fireman helmets, and a red-and-while motif. And, for kids, a free plastic firemen's helmet.I'm glad this location is so freakin' awesome. It also makes me wish that the one closer to home was better.
Best service I've ever received. Being a DoorDash driver a lot of stores don't go out their way to help drivers in any way really. Hands down the customer service experience. The employee weren't just great to me but everyone in the store had a smile. Great environment here definitely will visit again.
I had a pick up ordered for a Jamaica jerk with banana peppers and bellpeppers but neither was on my sandwich.
Atmosphere: 5
Food: 3
Service: 5
We pulled up at 8:45pm to find the doors lock and no service available. If you advertise closing at 9pm then service should be available until 9pm!
Amazing grilled chicken sandwich. Be sure to customize it with desired toppings- many are available at no charge. Location is very clean, friendly staff and easy and free parking available.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing grilled chicken sandwich. Be sure to customize it with desired toppings- many are available at no charge. Location is very clean, friendly staff and easy and free parking available.
Amazing grilled chicken sandwich. Be sure to customize it with desired toppings- many are available at no charge. Location is very clean, friendly staff and easy and free parking available.
All the sandwiches here at soooo good. Plus the employees are amazing.
Atmosphere: 5
Food: 5
Service: 5
Possibility best Subs in town. Will try again to make sure.
Atmosphere: 5
Food: 5
Service: 4
Guess I'm just not a fan of this place overall. Nothing to do with this branch but firehouse just isn't great. Subway tastes better and is like $4 less for a sandwich. Everyone here was nice though.