Arby's

5420 Brainerd Rd, Chattanooga
(423) 894-7478

Recent Reviews

Sherrie Wright

Rudest manager I have ever encountered. Left a sandwich out of the order then hung up on me twice when I called about it. The icing on the cake was she said I was rude and she was going to call her general manager to tell them. Don't waste your time or money or subject yourself to verbal abuse.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Croft

Went thru drive ! Not a long wait and the order was right ..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Curly Fries, Apple Turnover, Roast Beef

Ezra Harris

I had to go inside to pick up my food. Person taking orders preoccupied doing something

Atmosphere: 2

Food: 2

Service: 2

David Seibert

This location had us go around the front and park in a spot for over 15 min because we'll I don't know there were no other cars behind us at the time and I guess it was because it took 15 min to see e the food and it was still missing items had to go back through the drive through to get them and the food was kinda just eh anyway. I called back to report my service and instead of giving service after the fact the only question was did I still have my receipt. No sir but I can tell you exact time of visit and exact order and now I just want my money back yuk on food and yuk on service still didn't go get the money let's see how that goes

Atmosphere: 2

Food: 2

Service: 3

Steven

I got the food to go. It was cold, Curly fries had a burned grease taste so grease needed to be changed for sure and they were cold.I will not eat there again. The guy that took my order never looked at me and he needed to speak up.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Beef and Cheddar

Callie Howard

Bad vibe rude customer service and chicken sandwich was raw.

Atmosphere: 1

Food: 1

Service: 1

rohan gunning

The store seemed understaffed and gave me the wrong order.

Brooke Ragsdale

If someone would taste the Mountain Dew, they would know that the carbonated water is turned up way too high and has been for the past 18 years that I have lived 2 miles from the store. Love the food the drinks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef and Cheddar

Michael Donnelly

Try the big chessy burger you will like.

Atmosphere: 4

Food: 4

Service: 4

David Headrick

Really enjoyed the gyro.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Greek Gyro

Dee Pierce

Always have great service and good food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arby's Signature Sandwiches

Levi Gilbert

Super super slow. Be prepared to sit there for atleast 30min before getting your

Service: 1

Kurt Nilsson

Great Arby's location. Friendly people and great

Atmosphere: 5

Food: 5

Service: 5

Ronnie Wood

When I arrived there were 2 people waiting for food. I was the only one who hadn't ordered. It took staff 11 minutes to take my order. Then it took 13 more minutes to receive my order.

Atmosphere: 4

Food: 4

Service: 1

Perry Smiley, Sr.

I am an absolute Arby's fan and this one absolutely SUCKS! The customer service is terrible! We waited 30 minutes for cold food!!!! Ridiculous! Then to be told at 3:30 on a Sunday..... "ya'll came in the middle of the lunch time rush".....never coming back!

Atmosphere: 1

Food: 1

Service: 1

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