Big Thanks and shout out to our server, Angel, and the chefs, manager, and staff for making our evening special. The food was cooked to perfection, the service was awesome--everyone checking to ensure we were satisfied and comfortable from our food to anything else. Nice clean restrooms as well! Great experience and highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Salmon
Nick D
Karen was awesome. She told us she has been there for 30 years. Amazing. That says something about how this business is run and I love that. The food was good. Timely and fulfilling. My gf and I agreed that the food could use more flavor and to change up the cream corn recipe. Other than that it was
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
Jammin Marlon (Meg)
Everything was perfect, except we waited a little longer than normal to get our food. Nice place to have a family lunch / dinner. The brick oven pizza was A+ the food portions and servings were good and everything we ordered was excellent. For the adults, i recommend the 4oz beer samplers.
Atmosphere: 5
Food: 5
Service: 5
Joe Arrigo
Great location and atmosphere, paid parking lot right next to it so you aren't scrambling for street parking. For such a big and unique space, it didn't have that many people in it. Food is good, not anything memorable. Service was good, McKenna our waitress was very attentive and present.
Atmosphere: 4
Food: 4
Service: 4
Michelle George
When there are so many other great restaurants around, it's really hard to recommend this one. WeJust did not have a pleasant experience this day. Sat at the bar it wasn't bad, but you definitely didn't feel wanted. :-)Believe me, during these times, I understand it's hard to smile 24/7. However, polite would have went a long way.Food was good, drinks were okay.
Atmosphere: 5
Food: 5
Service: 2
Derek Bray
One star is being generous. Our server forgot about us which led to cold food as no one else ran the food either. Cold nachos means cold cheese so not appetizing at all. Kids chicken tenders were soggy and gross. To top it off the photo attached is their idea of a chicken sandwich!! It’s literally 3 of the grilled chicken tenders thrown on a bun! Gross and how the heck do you hold and eat that especially since this was on the kids menu! We visit downtown a lot (and have had meals here before) but won’t be back here again. Save your money and try one of the other cute restaurants.
Atmosphere: 1
Food: 1
Service: 1
Dennis Hood
Sort of cafeteria atmosphere in an open warehouse dining area. Food portions are substantial and very tasty. Loaded nachos is a huge portion and there are enough toppings and salsa for every bite. Burgers are flavorful and cooked to order. Our server was attentive, friendly and professional. No wait for seating at 3pm Sunday. A short walk from the aquarium and parking.
Debbie Malley
Food & drinks were great...but our server DAKOTA was awesome...so nice to us being tourists in CHATTANOOGA!!! Highly recommended pasta in a parmesan sauce with shrimp ???
Jerrika Wheeler
I have to say, Kelton, our waitress was profoundly helpful and catered to my husband's post-throat cancer needs. She went above and beyond to try to find any on and off menu items for him; To say the very least, she's a blessing.We've always had a great experience at this restaurant, hence why we keep coming back...But, today, she was just icing on the cake to a wonderful day for us. Thank you Big River Grille ❤️
Greg M
Stopped in for dinner on a business trip. All three of us ordered steaks all all three of us were very underwhelmed. Two ordered rib eyes and one had the filet. Both were thin and seemed more like something you'd get at Waffle House. For a $120+ tab for three people, we left very disappointed. The only bright spot was the waitress, who was quite weird, but attentive and very professional.
Friendly service (after the host), burgers OK/nothing special, fries did not seem fresh, large salad was tasty but did not expect chicken to be cold (it was refrigerated cold), good seasonal beers. Nice to be able to get 4oz samples, build your own flight.
Don B
This was my first visit, in town for Memorial Day weekend. We went on Sunday afternoon and waited about 20 minutes to be seated. Our server was friendly and knowledgeable of the menu.Our party ordered the Classic Burger, Low Country Shrimpy & Grits, and Brewery Nachos w/Chicken. We we were all pleased with the food but the shrimp & grits was phenomenal!I also had a beer, Southern Flyer light lager. It was okay considering it is a very low calorie beer with low ABV. I would like to visit again and try some other beers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Aditi Verma
Food 3.5 star but service 4 star. Food came fast and service was great. Ordered Cajun fish tacos and fish was a little dry and not as flavorful as I would like had to get spicy sauce. My son got chicken burger which was decent and fries were a little salty:
Preston Nelson
Service was alright but it’s basically an expensive Applebees. We got the dip trio appetizer and the “salsa” tasted like cold canned spaghetti sauce and they didn’t even heat the cheese dip all the way. It needed at least 20 more seconds in the microwave. The guacamole was on point though, so batting a .333.The berry seltzer (wife ordered, I know better) was blackberry white noise, so I guess that’s on brand. The sweet magnolia was a solid brown ale that I would totally order again.Fries tasted like they were left in the car and I ate them hungover at the end of the night, but much less satisfying.Saving grace was the service. Our server and everyone delivering the food was attentive and quick. Just need to change that menu to something they can execute.Edit: bumped service to 5 and the food up to 3 stars because our server came and heard me out and changed my order. The fish and chips were outstanding and Gordon was a rockstar.
Atmosphere: 3
Food: 3
Service: 5
gloriaE479NA
We were promptly taken to our table to be seated. The waitress was friendly and very helpful. We enjoyed the food, and we were pleased with the amount of food we received.
Big Thanks and shout out to our server, Angel, and the chefs, manager, and staff for making our evening special. The food was cooked to perfection, the service was awesome--everyone checking to ensure we were satisfied and comfortable from our food to anything else. Nice clean restrooms as well! Great experience and highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Salmon
Karen was awesome. She told us she has been there for 30 years. Amazing. That says something about how this business is run and I love that. The food was good. Timely and fulfilling. My gf and I agreed that the food could use more flavor and to change up the cream corn recipe. Other than that it was
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
Everything was perfect, except we waited a little longer than normal to get our food. Nice place to have a family lunch / dinner. The brick oven pizza was A+ the food portions and servings were good and everything we ordered was excellent. For the adults, i recommend the 4oz beer samplers.
Atmosphere: 5
Food: 5
Service: 5
Great location and atmosphere, paid parking lot right next to it so you aren't scrambling for street parking. For such a big and unique space, it didn't have that many people in it. Food is good, not anything memorable. Service was good, McKenna our waitress was very attentive and present.
Atmosphere: 4
Food: 4
Service: 4
When there are so many other great restaurants around, it's really hard to recommend this one. WeJust did not have a pleasant experience this day. Sat at the bar it wasn't bad, but you definitely didn't feel wanted. :-)Believe me, during these times, I understand it's hard to smile 24/7. However, polite would have went a long way.Food was good, drinks were okay.
Atmosphere: 5
Food: 5
Service: 2
One star is being generous. Our server forgot about us which led to cold food as no one else ran the food either. Cold nachos means cold cheese so not appetizing at all. Kids chicken tenders were soggy and gross. To top it off the photo attached is their idea of a chicken sandwich!! It’s literally 3 of the grilled chicken tenders thrown on a bun! Gross and how the heck do you hold and eat that especially since this was on the kids menu! We visit downtown a lot (and have had meals here before) but won’t be back here again. Save your money and try one of the other cute restaurants.
Atmosphere: 1
Food: 1
Service: 1
Sort of cafeteria atmosphere in an open warehouse dining area. Food portions are substantial and very tasty. Loaded nachos is a huge portion and there are enough toppings and salsa for every bite. Burgers are flavorful and cooked to order. Our server was attentive, friendly and professional. No wait for seating at 3pm Sunday. A short walk from the aquarium and parking.
Food & drinks were great...but our server DAKOTA was awesome...so nice to us being tourists in CHATTANOOGA!!! Highly recommended pasta in a parmesan sauce with shrimp ???
I have to say, Kelton, our waitress was profoundly helpful and catered to my husband's post-throat cancer needs. She went above and beyond to try to find any on and off menu items for him; To say the very least, she's a blessing.We've always had a great experience at this restaurant, hence why we keep coming back...But, today, she was just icing on the cake to a wonderful day for us. Thank you Big River Grille ❤️
Stopped in for dinner on a business trip. All three of us ordered steaks all all three of us were very underwhelmed. Two ordered rib eyes and one had the filet. Both were thin and seemed more like something you'd get at Waffle House. For a $120+ tab for three people, we left very disappointed. The only bright spot was the waitress, who was quite weird, but attentive and very professional.
Restaurantji Recommends
Friendly service (after the host), burgers OK/nothing special, fries did not seem fresh, large salad was tasty but did not expect chicken to be cold (it was refrigerated cold), good seasonal beers. Nice to be able to get 4oz samples, build your own flight.
This was my first visit, in town for Memorial Day weekend. We went on Sunday afternoon and waited about 20 minutes to be seated. Our server was friendly and knowledgeable of the menu.Our party ordered the Classic Burger, Low Country Shrimpy & Grits, and Brewery Nachos w/Chicken. We we were all pleased with the food but the shrimp & grits was phenomenal!I also had a beer, Southern Flyer light lager. It was okay considering it is a very low calorie beer with low ABV. I would like to visit again and try some other beers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Food 3.5 star but service 4 star. Food came fast and service was great. Ordered Cajun fish tacos and fish was a little dry and not as flavorful as I would like had to get spicy sauce. My son got chicken burger which was decent and fries were a little salty:
Service was alright but it’s basically an expensive Applebees. We got the dip trio appetizer and the “salsa” tasted like cold canned spaghetti sauce and they didn’t even heat the cheese dip all the way. It needed at least 20 more seconds in the microwave. The guacamole was on point though, so batting a .333.The berry seltzer (wife ordered, I know better) was blackberry white noise, so I guess that’s on brand. The sweet magnolia was a solid brown ale that I would totally order again.Fries tasted like they were left in the car and I ate them hungover at the end of the night, but much less satisfying.Saving grace was the service. Our server and everyone delivering the food was attentive and quick. Just need to change that menu to something they can execute.Edit: bumped service to 5 and the food up to 3 stars because our server came and heard me out and changed my order. The fish and chips were outstanding and Gordon was a rockstar.
Atmosphere: 3
Food: 3
Service: 5
We were promptly taken to our table to be seated. The waitress was friendly and very helpful. We enjoyed the food, and we were pleased with the amount of food we received.