Sydni served us yesterday and I was blown away, she was so fast, kind and polite, it really made our experience exceptional.
Atmosphere: 5
Food: 5
Service: 5
Alyssa Sofield
Food was great as usual. I more so had a question about the bread. I got a croissant as usual but was just wondering if they have changed supplier or if this is just a new kind of croissant they are using as it was much different from ones I’ve had before. Not really flaky or layered and didn’t have the same texture.
Food: 5
Kukaahi
I just loved my Crabapple Karen. It was delicious. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Jade R
First time customer and the food was good! I like the option you can add salt and pepper. Alexis helped me make a decision and was patient the whole time.
Ame G.
It hurts to give what feels like such a low rating when the service alone was 5 stars! Alas, Chicken Salad Chick's food is just not up to par as it once was, though. I usually love this chain, and it has been some odd years since visiting a Chicken Salad Chick, but this was my first time trying this location. Ordering was straightforward, and despite being a bit busy with the lunch crowd, service was friendly, efficient, and helpful (shoutout to Abdallia who rocks!). The facility and outdoor tables were clean and comfortable, which is much appreciated. Unfortunately, the food and portions have changed, and not for the better. Today, I ordered the Fancy Nancy sandwich on a crossaint with pasta salad side ($9.50), which is my go-to order whenever I do visit Chicken Salad Chick. The chicken salad taste was good, but the portion size doesn't justify the price. The croissant barely had any chicken salad on it. In the past, I remember being able to bite the crossaint sandwich and the chicken salad filling would smoosh out. The amount of chicken salad for this visit was barely enough to taste and made the bite dry and very crossaint bread heavy. Also, unfortunately, the crossaint bread was a little tough, like that of a bit of stale bread. I also remembered the crossaint sandwich having lettuce and tomato on it. But again, today, the sandwich did not contain either. Lastly, the pasta salad was dry, lacking in dressing "sauce" and a bit of flavor. It was a bit sad visiting Chicken Salad Chick today, and finding what was once reliable and "worth it" is no longer. I am hoping that today may have been a fluke because I would love to visit Chicken Salad Chick again, but hopefully for the yummy and better portioned crossaint sandwiches and sides they once served. Nonetheless, thank you to the friendly staff at this location.
Terry Alexander
Great chicken salad. Employees were all very nice.
Atmosphere: 5
Food: 5
Service: 5
Alice Abernathy
Had an amazing experience. Took lunch to co-workers. It was ready and right and they wer so friendly. Always great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fancy Nancy, Grape Salad
Tenn Tolbert
I got my regular sassy Scotty on wheat berry with provolone cheese, lettuce, and tomato toasted. Grape salad with topping with watermelon tea. It was absolutely delicious. My mom got two scoops one was classic Carol and the other was pimento cheese with crackers.
Sydni served us yesterday and I was blown away, she was so fast, kind and polite, it really made our experience exceptional.
Atmosphere: 5
Food: 5
Service: 5
Food was great as usual. I more so had a question about the bread. I got a croissant as usual but was just wondering if they have changed supplier or if this is just a new kind of croissant they are using as it was much different from ones I’ve had before. Not really flaky or layered and didn’t have the same texture.
Food: 5
I just loved my Crabapple Karen. It was delicious. Thank you.
Atmosphere: 5
Food: 5
Service: 5
First time customer and the food was good! I like the option you can add salt and pepper. Alexis helped me make a decision and was patient the whole time.
It hurts to give what feels like such a low rating when the service alone was 5 stars! Alas, Chicken Salad Chick's food is just not up to par as it once was, though. I usually love this chain, and it has been some odd years since visiting a Chicken Salad Chick, but this was my first time trying this location. Ordering was straightforward, and despite being a bit busy with the lunch crowd, service was friendly, efficient, and helpful (shoutout to Abdallia who rocks!). The facility and outdoor tables were clean and comfortable, which is much appreciated. Unfortunately, the food and portions have changed, and not for the better. Today, I ordered the Fancy Nancy sandwich on a crossaint with pasta salad side ($9.50), which is my go-to order whenever I do visit Chicken Salad Chick. The chicken salad taste was good, but the portion size doesn't justify the price. The croissant barely had any chicken salad on it. In the past, I remember being able to bite the crossaint sandwich and the chicken salad filling would smoosh out. The amount of chicken salad for this visit was barely enough to taste and made the bite dry and very crossaint bread heavy. Also, unfortunately, the crossaint bread was a little tough, like that of a bit of stale bread. I also remembered the crossaint sandwich having lettuce and tomato on it. But again, today, the sandwich did not contain either. Lastly, the pasta salad was dry, lacking in dressing "sauce" and a bit of flavor. It was a bit sad visiting Chicken Salad Chick today, and finding what was once reliable and "worth it" is no longer. I am hoping that today may have been a fluke because I would love to visit Chicken Salad Chick again, but hopefully for the yummy and better portioned crossaint sandwiches and sides they once served. Nonetheless, thank you to the friendly staff at this location.
Great chicken salad. Employees were all very nice.
Atmosphere: 5
Food: 5
Service: 5
Had an amazing experience. Took lunch to co-workers. It was ready and right and they wer so friendly. Always great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fancy Nancy, Grape Salad
I got my regular sassy Scotty on wheat berry with provolone cheese, lettuce, and tomato toasted. Grape salad with topping with watermelon tea. It was absolutely delicious. My mom got two scoops one was classic Carol and the other was pimento cheese with crackers.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Free Cookie, Grape Salad, Broccoli Salad
Food was very good. Store was busy and kept
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fancy Nancy, Chicken Salad Sandwich with Broccoli Salad
Love this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pasta Salad
Restaurantji Recommends
Best chicken salad ever, in so many flavors! Loved the brocolli salad too. Bonus little frosted cookie with my plate. Near Panera, but MUCH BETTER!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Broccoli Salad, Pickle Spear
Dietary restrictions: Options for gluten free available -- skip the bread and cookie
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fancy Nancy, Chicken Salad Sandwich with Broccoli Salad, Broccoli Salad
Never had a bad meal or experience at the several stores we've eaten at in Chattanooga, Cleveland and Bristol TN.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fancy Nancy, Free Cookie, Grape Salad, Croissant
I love the food but I know you can do better with your fruit.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fancy Nancy
Pretty clean, very nice staff, good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grape Salad