Dunkin'

3334 Broad St, Chattanooga
(423) 475-5206

Recent Reviews

Emily Nanney

The guy who took our order yelled at us because we asked if they could make a specific menu item and said he’s not going to do that. Very hostile environment:(

Atmosphere: 1

Food: 1

Service: 1

Roxieann Smith

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

A M

Only one person working here today (young guy with locs) and he is doing a phenomenal job. Friendly, efficient and our drinks were great. He deserves a raise. Will def be back. I hope they hire more people to help him.

Atmosphere: 5

Food: 5

Service: 5

Sabrina Foreman

I absolutely love the customer service here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin' Refreshers

Amber White

Always friendly and accommodating.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Diane Nelson

Good coffee, good start to the day

Atmosphere: 3

Food: 5

Service: 5

JimmyLee Smith

Egg sandwich at lunch time. Like breakfast all day

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Mallory Morgan

This is the nicest Dunkin I have ever been to & also one of the fastest. My coffee has always been prepared the same way that I like it & the line goes pretty quickly. Anyways, this review is really for Tanya. You're awesome! Thanks for being the first friendly face of my mornings!

Atmosphere: 5

Food: 5

Service: 5

Rosel Meyer

At least you got the drinks right

Paul Healy

Condescending employees, I have an out of town accent and mimicking your customers is rude. If I wanted that sarcastic treatment I would go to a comedy club, you are not funny.

Atmosphere: 4

Food: 4

Service: 1

Cathy Jay

My grandson LOVES his Dunkin! Always a donut and snack bacon and frozen mocha with sweet foam. And Nana takes him every time! They are so nice and pleasant no matter the weather.?

Atmosphere: 5

Food: 5

Service: 5

Mr. J. Dakin Cranwell Jr.

The staff of this Dunkin are truly some of the kindest folks I've ever come across. They remember my name and my order and always have something nice to say to brighten my day. It's a great Dunkin location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Croissant, Iced Latte, Wake-Up Wrap - Bacon Egg and Cheese, Donuts, Sourdough Breakfast Sandwich, Everything Stuffed Bagel Minis

Stefanie Delgado

I only ever had one bad food experience here which was today I was fortunate enough to be serviced by Donald who took control of the situation and prepared it perfectly. While I was there I saw him delegating his team and ensuring every customer was engaged. Unfortunately, his shift manager was not demonstrating as much initiative and knowingly had me waiting in the lobby for a half hour. This is a rough start to the day, as I am on my way to handle a very heavy emotional matter, but being waited on by Donald was helpful dose of compassion just at the right time.

Atmosphere: 5

Food: 5

Service: 5

Judith Simmers (Judi)

The service is great the assistant manager was very professional when I visited today. He deserves a promotion it was a young black man with dreads

Christina Johnson

I finally decided to make this review because it's the only coffee company that's open when I work and I need my coffee and donuts LOL. The people that work there are super sweet and friendly and always upbeat. However, I've used them five times since they have been open, and every time they are always out of like half of my order. I've worked at a Dunkin before and realize that sometimes they are short staffed or maybe enough of something didn't get ordered or they just didn't have the budget or whatever, but maybe at least I could recommend that on the app whatever they are out of is reflected in that. Also, I just tried the pumpkin spice latte for the first time. I wouldn't recommend it. It tastes like chemicals. It would also be nice if they weren't skimpy on the frosting.

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Donuts

Load More