Sonic Drive-In

390 Stuart Rd NE, Cleveland
(423) 559-9944

Recent Reviews

Kate Williams

Waited for 15 minutes just to order, and had to keep pushing the button because the light kept turning off. Then, a boy brought someone else's food to my car, and I told him I hadn't ordered and had been waiting over 10 minutes, he said nothing and walked off. Another almost 5 minutes later I finally got to order and the girl was rude to me. The blackout slush was all ice cream and very little slush, and the straw wasn't even big enough for the drink. The corn dog was tiny, burnt and greasy.. I will never come here again. Do better.

Jessica L Read

The first day was fine. Young woman was in hurry and hade repeat a lot!! But the next day I went and it was absolutely worse. They passed off a half a chicken sandwich patty for a chicken strip. Not saying anything. Once I was home. I was upset.

Atmosphere: 1

Food: 1

Service: 1

William Green

Very good food and very good prices!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tots, Strawberry

LEGATOSLAVE

This is the only sonic in town where my order gets messed uplol went back today 3/28/24 after a long time still true to this day. Not sure why I thought something would change

Vaughn E

Excellent Sonic. Fast food and can pay with card or cash. Food is always fresh. Great drinks like Cherry Limeade and awesome flurries.Parking: Plenty of spotsWheelchair accessibility: As it is a drive in the wheelchair accessibility is covered.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tots, Mozzarella Sticks, Diet Lime Aide with Real Cherries and Lemons

KELLY POTEET

My husband & I always order the Cherry Limeade! The food & drinks were delicious.

Atmosphere: 5

Food: 5

Service: 5

Madelyne Ladd

It took almost 30 minutes for our food to come out and it was not even a large order. Would definitely not come here again.

Atmosphere: 1

Food: 4

Service: 1

Rachel Morton

I tried a new burger on this visit. Must try if ya like pulled pork bbq and a burger. Trust me it is yummy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hand Made Onion Rings, Corn Dog, Corn Dogs and Fries, Chili Cheese Tots or Fries, Onion Rings, Tots, Mozzarella Sticks

Megan Wilks

The food has not always been good but some of the young ladies have been very nice and

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Chili Cheese Coney, Tots, Medium Jumbo Popcorn Chicken

Faith Owens

Guy who brought out food was nice. Food was burnt and cold when brought out to me and what was supposed to be a vanilla shake was just the ice cream put in a cup. Very disappointing. Adding this sonic to the not going to anymore list.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Cheeseburger, Toast, Tots, Mozzarella Sticks

Jessica Johanneson

I left the water level hwy location after pushing the button and waiting for it to stop blinking and then hitting the button again and nobody took my order! Waited 5 minutes and I was the second car there that morning ? this location took my order almost immediately and after sitting at the other location my kid were getting restless so I told them to take 5 minutes and play by the tables while we waited, food was out in less than ten minutes for 5eals ? Food was super hot and fries were nice and crispy, the fries make such a difference! The staff were kind and efficient ? I rarely go to sonic, less than once per year but one of my kids asked for it and I almost went to 5 guys when I left the water level location but we saw another sonic and tried it out. Happy we did ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Samuel Tatrow

Made my order this morning through the app and waited for a while. It was 2 hours after they opened and employees came to the door and opened and were very rude when we asked if there was nobody working on

Atmosphere: 1

Food: 1

Service: 1

Jacob Jones

It’s worth the drive to go 15 minutes to the one on waterlevel hwy. 2-3 bad experiences in a row.First my app didn’t work(oh well I’ll order in person) ordered at 10:50(time stamp with phone call with wife) drinks brought at around 11:10(time stamp complaint text to wife) for 2 drinks(drpepper diet cherry limade)Tonight ordered online, app didn’t work so had to use wife’s phone oh well they can’t change that. Got their lights off (app says closes at 12, order until 11:40, tried to order at 10:30 but couldn’t get it through until 11:10.App said there will be someone with me, I press red button.Cashier “were closed”Me “I ordered online and it’s already payed for”Cashier “we refunded it were closed”Swiftly hung up intercom.About 2 minutes later(stayed to smoke cigarette) someone from in store yelled very loud “it’s not working” then co worker told her to calm down. Probably don’t yell so loud people outside can hear.Idk if refund went through can’t see payment on card so assumed it did, but that’s a problem for when it posts.Maybe turn off your app orders 20 minutes before you closed, or at least don’t sound like an aggravated jerk, I’m here to pay you money.Moral of the story next time I’m using the other sonic, and never ordering past 9 because I don’t trust you to stay open when I payed you because you say you’re open.Some people there are very nice(or at least a year ago when I worked there) just some are jerks and have obvious anger issues and lack of care.

Atmosphere: 2

Food: 4

Service: 1

Penny Chastain

Ate from this location a couple of weeks ago and it was very good. Food was hot and fresh. Picked up dinner from there today and it was the opposite. Burger was cold. Onion rings were cold and soggy. Fries tasted like they had been sitting out all day and were obviously cold. We could not finish our meal, it was so terrible. On a positive note, the sweet tea was good.

Food: 1

Summer Smith

Rude staff got rushed and had an attitude threw the speaker.!

Service: 1

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