It was good and crowded but they got our order quickly.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Grisham
I want to precedent this review by saying the custard is delicious. It is absolutely excellent. I really want this to be my go-to frozen treat place. However, after having been four times and having a not so great experience three times, I had to leave three stars. I understand being a new establishment it might take a while to adjust to the popularity and customer load, however they feature two main flavors of custard. Three times now I have waited in an extremely long line for them to have been sold completely out of chocolate custard. Clearly this is the most popular flavor. For custard that is made on premises, I am not entirely sure why they are consistently always out. I’ve also had to wait in a drive thru line that is long and you can’t remove yourself from to find out that they’ve been out of custard. Both times, we have had to pay 18 dollars for two custards we didn’t really even want because of the flavor. If they are consistently out a flavor, perhaps it can be displayed so customers can opt not to be frapped in a drive thru line or the long in-store line that runs out the door.Despite this, I absolutely recommend you visit because the custard is good and perhaps the best around, however, I would not count on chocolate being a choice. If you prefer vanilla, you will have the best experience.Additionally, only being open until 9pm when summer is on the horizon surprises me as well. If you plan on going in the evening at all during that time, which most people do, expect them to be out of custard flavors that are not vanilla.
Atmosphere: 4
Food: 5
Service: 5
Joelle Boykin
My husband and I love frozen custard and I’m so glad we stopped in! Staff was super friendly, everything was very clean, and the custard was so good! My husband had the flavor of the week (dark raspberry chip) and he said it was his favorite frozen custard he’s had. I tried it and the only bad part is they don’t have it all the time because it’s so good! I had vanilla with hot caramel and snickers and I really liked it. We will definitely be back when we visit Cleveland again. Only down side to the experience is I needed to change our sons diaper and they didn’t have a change table in the restroom but that’s such a small thing in comparison to all of the great things about this place. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Gypsy Ann Willis
Love ❤️ Whitt’s .
Friendly staff and great customer service. My favorite ❤️ so far is the black raspberry chocolate chip and the lemon frozen custard. I highly recommend this place for anyone who loves a cozy atmosphere while enjoying a delicious treat.
Brittany Potts
Great service. Great atmosphere. Great location.
Atmosphere: 5
Food: 5
Service: 5
Stacy Paine
The best EVER!!! I'll definitely be back!!!
Atmosphere: 5
Food: 5
Service: 5
Katie Kashner
Amazing custard, top tier employees, and quality ingredients!!! Seriously the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Shane Brown
Excellent custard today! We will be back to support this great family and fun place.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Contarino
I thought this was gonna be good but it was way better than I even thought it would. Absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Jacob Gray
Delicious treats, extremely quick and friendly staff, and excellent prices!! I’m always trying to find errands to run just for an excuse to stop by and pick up some custard! From the cookie/custard sandwiches and ready to go pints, to the sundaes and shakes this is my family’s new go-to spot!
Absolutely delicious ice cream, some of the best I’ve ever had!!!!! Very creamy and flavorful, tons of flavor in every bite.
Atmosphere: 5
Food: 5
Service: 5
Lisa Hall
Wonderful custard!! They were packed, but line moved quickly. All employees were very friendly.
Atmosphere: 5
Food: 5
Service: 5
William Cramer
Delicious! The Buckeye custard is amazing! We'll definitely be back.And, though they didn't have it yet, they will be adding lactose intolerant frozen oatmilk options soon! My wife is excited.
Atmosphere: 5
Food: 5
Service: 5
Dawn Perna
First time going here and it was more than I expected. Loved the custard!!!
Atmosphere: 5
Food: 5
Service: 5
Patrick Henry
While frozen custard is a next level treat, the staff at Whit's of Cleveland work hard to exceed your high expectations. They are friendly, efficient & they deliver happiness with a smile. The banana split is amazing with all of the traditional toppings!
It was good and crowded but they got our order quickly.
Atmosphere: 5
Food: 5
Service: 5
I want to precedent this review by saying the custard is delicious. It is absolutely excellent. I really want this to be my go-to frozen treat place. However, after having been four times and having a not so great experience three times, I had to leave three stars. I understand being a new establishment it might take a while to adjust to the popularity and customer load, however they feature two main flavors of custard. Three times now I have waited in an extremely long line for them to have been sold completely out of chocolate custard. Clearly this is the most popular flavor. For custard that is made on premises, I am not entirely sure why they are consistently always out. I’ve also had to wait in a drive thru line that is long and you can’t remove yourself from to find out that they’ve been out of custard. Both times, we have had to pay 18 dollars for two custards we didn’t really even want because of the flavor. If they are consistently out a flavor, perhaps it can be displayed so customers can opt not to be frapped in a drive thru line or the long in-store line that runs out the door.Despite this, I absolutely recommend you visit because the custard is good and perhaps the best around, however, I would not count on chocolate being a choice. If you prefer vanilla, you will have the best experience.Additionally, only being open until 9pm when summer is on the horizon surprises me as well. If you plan on going in the evening at all during that time, which most people do, expect them to be out of custard flavors that are not vanilla.
Atmosphere: 4
Food: 5
Service: 5
My husband and I love frozen custard and I’m so glad we stopped in! Staff was super friendly, everything was very clean, and the custard was so good! My husband had the flavor of the week (dark raspberry chip) and he said it was his favorite frozen custard he’s had. I tried it and the only bad part is they don’t have it all the time because it’s so good! I had vanilla with hot caramel and snickers and I really liked it. We will definitely be back when we visit Cleveland again. Only down side to the experience is I needed to change our sons diaper and they didn’t have a change table in the restroom but that’s such a small thing in comparison to all of the great things about this place. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Love ❤️ Whitt’s . Friendly staff and great customer service. My favorite ❤️ so far is the black raspberry chocolate chip and the lemon frozen custard. I highly recommend this place for anyone who loves a cozy atmosphere while enjoying a delicious treat.
Great service. Great atmosphere. Great location.
Atmosphere: 5
Food: 5
Service: 5
The best EVER!!! I'll definitely be back!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing custard, top tier employees, and quality ingredients!!! Seriously the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Excellent custard today! We will be back to support this great family and fun place.
Atmosphere: 5
Food: 5
Service: 5
I thought this was gonna be good but it was way better than I even thought it would. Absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Delicious treats, extremely quick and friendly staff, and excellent prices!! I’m always trying to find errands to run just for an excuse to stop by and pick up some custard! From the cookie/custard sandwiches and ready to go pints, to the sundaes and shakes this is my family’s new go-to spot!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely delicious ice cream, some of the best I’ve ever had!!!!! Very creamy and flavorful, tons of flavor in every bite.
Atmosphere: 5
Food: 5
Service: 5
Wonderful custard!! They were packed, but line moved quickly. All employees were very friendly.
Atmosphere: 5
Food: 5
Service: 5
Delicious! The Buckeye custard is amazing! We'll definitely be back.And, though they didn't have it yet, they will be adding lactose intolerant frozen oatmilk options soon! My wife is excited.
Atmosphere: 5
Food: 5
Service: 5
First time going here and it was more than I expected. Loved the custard!!!
Atmosphere: 5
Food: 5
Service: 5
While frozen custard is a next level treat, the staff at Whit's of Cleveland work hard to exceed your high expectations. They are friendly, efficient & they deliver happiness with a smile. The banana split is amazing with all of the traditional toppings!
Atmosphere: 5
Food: 5
Service: 5